I would not recommend this company. The guy they sent was not knowledgeable and pumped MORE than…read moreour septic tank holds, resulting in an additional $200 charge. It's a scam. Because of this we were unable to buy groceries that week. Sick and tired of companies trying to take advantage of hard working people during hard times. DO NOT USE THIS COMPANY. Message to Coppola: train your employees better and think about how you're financially harming families by pulling this scam.

Great service, Omar H showed up on time and was very professional and ready to get the job done. He…read moreknew his job very well and went above and beyond. OUTSTANDING!!!!!

DO NOT TRUST. The…read morealarm on my septic system went off. I called my septic guy but it turns out that he retired. Speidel & Sons took over his business and responded to the call. The guys came to my house as stated. They stated I needed a new pump and replaced it. After repair, the system was not working. According to Sean, it was the electrical system to the septic that was the issue. My family member made adjustments to the electrical system to make it work. The company still charged $2500 for a pump that was not needed (2 guys, 2 hours). Further, Sean stated there wasn't a warranty on the pump. What????? We looked up the pump (Liberty pump, model # 257 1-1/2; you can buy it on Amazon for $216!) I requested a receipt for a week straight, to date, Sean has not emailed me the receipt. I wonder why?? Job felt like a scam!

Family owned, gave me the best estimate. The septic installation was completed in a timely manner,…read more and they did not go above the estimated price.

I usually don't write reviews because I know many companies ignore them, but I felt compelled to…read moreshare this as a cautionary tale. I hired this company for a home inspection based on my realtor's referral. The inspection noted minor root intrusion, so we hired them to perform an auger. During that service, they popped the main sewage line, a catastrophic mistake that cost me $16,000 to repair. To make matters worse, they refused to compensate me. My insurance company also denied the claim because it was deemed faulty workmanship. Instead of taking responsibility, the company had the audacity to send me a $1,400 bill for work they didn't even complete. This company showed zero accountability, zero integrity, and zero concern for the damage they caused. Do yourself a favor!!! run, and never look back.

I hired EcoLogic to search a property I was purchasing for oil tanks. At the time I explained that…read morethere was an area of concern. I received my report stating no oil tank on property. Ten years later I go to sell and the purchaser's tank testing company found the tank immediately in the exact area of my concern. Now this company will not do the right thing and I must sue. This company has unlicensced employees to the search and the inspector signs off on it. I cant even get the owner on the phone. Do yourself a favor and call a reputable company because EcoLogic is not one!!!!

Easy to book a septic cleaning, very friendly and pay upfront, simple. The service technician "Dee"…read moreshowed up as scheduled and gave me a wealth of information (tank condition, consider a riser, etc). Will definitely use Wilson again and recommend them to our friends.

We had Wilson Services come yesterday to service our septic tank and they were wonderful! The…read moreoffice employees were extremely helpful and accommodating. Our technician, Taylor, called us to let us know he was on his way, he was very professional, personable, knowledgeable and got the job done. We highly recommend Wilson Services for any septic needs you may have. Thank you very much Wilson Services.

As a Realtor in Sussex County for the past 8 years, I've referred all of my clients to Jason at…read moreInsight Septic, and he never disappoints. He's an expert in the field -- abundantly honest, always comes prepared, and extremely knowledgeable. His pricing is fair, and he's simply a great person to work with. Sarah, the office manager, is wonderful too -- helpful, knowledgeable, and a pleasure to talk to. Booking an appointment is always easy. Jason is local, thorough, precise, and honestly one of the go-to contractors for Realtors in this area. Highly recommend! Mary Russo Simeone Coldwell Banker Realty

Great, high quality septic inspection service. I was very satisfied with the thoroughness of both…read morethe inspection and the report. Would certainly recommend to any and all in the area.

The guy at the counter is so rude. We all know who he is. Walks around like a king then gives you…read morethe wrong filter . Just acts like he couldn't be bothered .

I made numerous purchases here and always were satisfied with the service I received from the…read moreemployees. They make me feel.as if they are a second family . I can trust them that they have an expertise in don't possess when I pay for service of my products. MIKE AND TERRY ARE OUTSTANDING.

Had a backup of my septic late Friday evening which is a very unpleasant situation. On Saturday…read moremorning I called the company that I use to pump the septic and they told me they couldn't help (thanks for nothing Lakeland). Saw the good reviews for John Matthes so my wife made the call and spoke with Lisa who was great. She said not to worry, she would find a way to get someone out to help us that day. Joe showed up a few hours later and was clearly a bigger job than he expected but he knocked it out of the park. He also told me it looked like it wasn't pumped correctly the last time which was pretty disappointing to hear. As a side note Joe was driving one of the nicest septic trucks I have seen. Think it goes to show that these guys take good care of their equipment. All in all a great experience. Thanks Lisa for finding a way to squeeze us in and thanks Joe for taking care of business. John Matthes is definitely the company I will use for anything septic related going forward. No brainer, give them a try and see if you can trust the guys you are using today!

I am so pleased by the service that I received from John Matthes Septic Plumbing. I had neglected…read moremy septic tank for many years and of course developed a major problem. I thought that I was looking at a $20,000 fix. Due to other commitments, I also had a small window during which time I could have them help me. The receptionist was wonderful on the telephone. She said that she would reschedule some routine appointments to accommodate me and she did. The technician who came out was very knowledgeable, very pleasant and was able to clean out my tank by refilling it twice with the used water in order to remove the heavy sludge. He also helped me to figure out how to clear the lines to my gray water tank without me having to open it up. The whole experience was so much easier than I feared. I am very grateful and highly recommend these people!

Your project might work if you have several lifetimes to wait for them. Their Engineer Joe will…read morenever return a phone call, so things will never be completed correctly. It took a full 7 months to actually talk to him. In the end I was forced to fire them - cost me a lot of time and expense.

In selling our home in West Milford this past September, we discovered (through the buyer's…read moreinspection) that we had some significant issues in our septic system. The first step in resolving the issue was to find a reputable engineer, and after several missteps we were directed to MAP. In short, Mark and his team were professional, quick, and reasonably priced. They developed a plan which was cost effective and able to be quickly approved by the Township. In contacting MAP, we found them to be very responsive and willing to explain what they were proposing to do. We thoroughly recommend them if you are in need of their services!