Fantastic staff that is so welcoming and friendly to all . I just got snubbed walking around the…read moremall at several stores and the staff here took great care of me . Alexis even gave me a nice facial cleansing and just took time to make me feel special . It's the little things ! Customer for life now

Rude customer service. Spent over $350 and found my eye shadow crumbled. Called right away. In the…read moreend they did not address this issue. I had to get a replacement direct from the line of cosmetics. Never returning to this business.

OMG LOVE!! They have an amazing resource where you basically FaceTime a hair expert and she helped…read moreme with all my questions and I was able to go from neon pink to a beautiful chocolate brown in one day!!!

I've done my own hair as long as I can remember and so I've been shopping at Sally's for YEARS and…read moreI just had by far the best experience I've ever had and it was at this location. Kirin stopped me while I was checking out to really clarify what I was shopping for and used her expertise to point me towards products that would give me an even better result and even showed a reference photo of her using the product! It was as thorough a consultation as you would get at a salon. I'm so impressed! That really made my day.

I came in to get the very currently popular Sticky Dates body wash (which smells AMAZING! Like…read morecaramel) and had a very nice experience. The store was very clean and well kept! They seemed to be in stock of everything! The girl was super nice that helped us check out. I thought it was very sweet when i watched her help out the young girls (probably around 10) that were in the store, help them test out the makeup. Overall this store was clean, stocked and the staff was friendly! Would visit again

every single person who works here is amazing! incredibly patient, kind, understanding, non…read morejudgmental. I cannot speak highly enough of these wonderful people. only my 2nd time at this Lush specifically and I will be an ongoing customer simply for the people. the manager (forgive me I did not get a name:( ) was incredibly kind and gave us some great samples and suggestions! so much love from my future fiancé and I as we stopped to shop after engagement ring shopping :) xoxoxo!!!

I had a fabulous experience at the Aveda Store today. I will say I've been intimidated by the…read morecampus and have been putting off visiting. However, one benefit of this retail shop being on the Aveda Blaine campus is that there is plenty of parking! Plus the shop is right to the right of the entrance doors - easy find and easy access. I visited in person today because I felt overwhelmed when browsing products online. The associate I worked with (Suzanne?) was incredibly helpful in narrowing down my search. I was even able to show her pictures of my hair freshly washed (... versus how I walked in today lol) and she tested the buoyancy of my hair as well - really above and beyond service. I'm really confident in my selection of products I purchased today, thanks to her help! She also helped me select a few products to sample. I know I'll be back. Since it was my first purchase in store I received 15% off. I also signed up for the rewards program, which was a $10 one time fee. However, with todays purchase I already have enough points to redeem for a product worth more than $10. {3}

very bad service. It's almost 12 days and my order is still not shipped and when i called back the…read morereps are rude and i cannot provide me the status

It's the only place where I can find a reliable source of Avigal Henna in its many shades. So glad…read moreGarden of Eden carries it.

Just a tip for business owners...perhaps it should take you and your employees more than 30 seconds…read moreto judge whether or not someone is a shoplifter. I came into the shop to buy shampoo, and as soon as I had the product in my hand the salesperson came over, snatched it away and said, "I'll take that, is there anything else you need?" (Not in a nice way.) I looked at her for a second and then calmly asked her if I was allowed to browse. I guess hearing my voice snapped her back to reality as she suddenly became very effusive and cheery. She didn't even acknowledge my presence when I first walked in. You know, I really want to support local businesses, but this is one place I'll never go again. I'm sure someone else in the Twin Cities sells my shampoo. The one star rating is for the fact that they have such wonderful products...

I was very satisfied with my bridal makeup for my June 2023 wedding. Jori and her team are very…read moreprofessional and did such an amazing job! I had several troubles contacting them at first in order to receive a contract and put down a deposit, which was very frustrating in the moment. But once everything was finally sorted out I later had a bridal trial and then it was the big day! They traveled to a hair salon close to our venue in order to do my bridal party's makeup and hair simultaneously, but they would probably travel anywhere! They were on time, cleaned up all their supplies, and were very appreciative to their salon staff for using their space. I found their pricing fairly reasonable for bridal makeup services and I especially liked how the tip was included in the total price for both my trial and our day-of makeup services. My bridal party was pretty impressed and everything went very smooth the day of.

Yesterday was my birthday and this is how a $168 gift to myself turned into a complete failure…read more I had an eyelash extensions appointment with a different salon that was unexpectedly canceled last minute, therefore leaving me to call around town to find someone who could fit me in on such a short notice. I was able to connect with Jori (the owner) at roughly 1PM and was scheduled with Brier (the stylist) by 4PM. The service took roughly three hours to complete and this is the completed work.... I am astonished that my service turned out to be so horrible when a reviewer below had the same work done, by the same stylist, and had better results. The eyelashes were promptly removed this morning by a different salon because they were beyond repairing without starting over again. I believe I am making a reasonable/accommodation by request a refund for the cost of the service and allowing the stylist to keep the 20% tip for the products used. However, the owner disagrees and believes that I should be sympathetic to the stylist because she was able to accommodate me on a special occasion (as if I wasn't paying for service to be done) who is a contracted employee who rents out space in the salon. Lastly, the owner said I should accept a partial refund due the scarce amount of customers booking appointments due to the COVID pandemic. Additionally, the owner offered to give me the refund I am request in a form of a gift card to the salon to be used for other services but again, that is impractical given that I do not plan to return. I also find it unprofessional that Jori has stopped responding back to my messages to completely rectify the situation at hand. If you wish to get quality eyelashes done, I do not recommend Blush Beauty Room. (PS the last photo is the service/style of lash extension I as hoping to receive.) UPDATE: I stopped by the salon today to dispute the service in person and I received a full refund! Jori stopped responding back to my text messages (picture attached below) and this was the only option I was left with. Since she was servicing another client I offered to sell them the gift card instead to receive the refund back in cash to which she declined and directly refunded me instead. I will NEVER be coming back and I will NEVER recommend this place to anyone. Also, she told me in person that she already reported this google review because it was false (pictures and text messages don't lie) and cursed me out as I was leaving... do better!!

I have long brown curly hair, I booked a micro foil half head appointment in hopes to add a bit of…read moredimension to my curls. The stylist bleached my entire head blonde. I am not a blonde, I never wanted to be blonde, my curls are fried. To their credit they refunded me but this is absolutely atrocious and I will never trust another stylists here to ever touch my hair. I am never coming back and if you have a modicum of respect for your hair you won't subject it to the torture that I put mine through. I'm going to a new salon to reinstate my natural color, hopefully, my curl pattern is permanently ruined until it grows out. I'm beyond disappointed in the lack of skill and competence in the stylists at this salon. Figure it out. I know your cliente is mostly bleach blonde, but if that's all you can do then disclose that.

I'll start by saying, I love Spalon... just maybe not this location or maybe I had a one off bad…read moreexperience. I went to the Edina location to start my girls day out with my sister. We got a couples massage and I had Kristina as my massage therapist. By the way, when I booked the massages I just asked for an hour massage, didn't specify deep tissue, relaxation, etc. Starting off, the experience was fine. Their women's locker room isn't spacious but it has what you need - soft robes, sandals, bathrooms, and showers. You get comfy and relax in the lounge while you wait for your service. This time around, the lounge attendant didn't acknowledge us at all, didn't offer a drink nor the heated neck wrap. It was fine, I brushed it off because our service was in about 8 mins, so didn't have too much time to enjoy. The massage is the reason why this review is only 2 stars. We get called back, and it's a couples massage so me and my sister hear each others convos. My sister's massage therapist was kind and making sure she was comfortable. Mine asked if there were and areas I'd like her to focus on, I said lower back and shoulders. She spent more time on my legs and arms than my back at all. When she was working on my back, I asked about pressure, she said she was doing medium pressure. I requested more pressure, she ignored my request. She didn't respond nor did she change her pressure. Ending the massage, she hands me the glass of water and says.. you'll really want to schedule a massage, you're really tense in your shoulders.. I mean.. isn't that what I just did? Why did her giving me a massage for the last 55 minutes not help my tension in my shoulders? $140 wasted on this massage. Yes, I got to hang out with my sister, but didn't need to spend $140 to do that. The only reason I'm giving this review 2 stars is because it's about Spalon, and not just the massage therapist that I saw.

If you're a dude and need a decent cut, talk to Drey…read more You have that uni-brow happening? Drey will take care of you. I'll admit it, I've strayed a few times over the years and other places I'll walk out of there like everyone else or they goof something up. Drey keeps me up-to-date and current with my own individual style.

Horrible customer service from Dru. No respect for her clients' time or needs. I know multiple…read morepeople who have had similar experiences.