Cancel

Open app

Search

SEPHORA

3.0 (2 reviews)
Open • 10:00 am - 8:00 pm
Updated 1 month ago

SEPHORA Photos

Recommended Reviews - SEPHORA

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Ask the Community - SEPHORA

Ulta Beauty

Ulta Beauty

(86 reviews)

$$

Horizons West / West Orlando

Just moved to the area. This is the closest location to my new home. With any big box store, I feel…read morethere are good and bad locations. This is a a bad Ulta. On a really basic note, the parking in this location is terrible. It's a lovely & convent shopping center but when they were planning it they did not consider the popularity and getting parking anywhere here is like competing in the hunger games. Very unpleasant every time right away. At the time of writing this review I have been to this location three separate times. The first time was for an in-store pick up. It took 3 employees 20 mins to locate my order. This supposed to be a quick and easy process. It was neither and they are clearly very disorganized here. The second two visits were to clear up a customer service incident I had been experiencing. Prior to physically visiting the store, I had spoken both over the phone and via email with multiple customer service reps including having my issue elevated with tech support. I was told part of the issue I was experiencing needed to be handed in store. So I went to the store. They refused to do anything and just repeatedly told me I need to call customer service to deal with it. So I left and called customer service again who reiterated that that particular portion needed to be handed at the store level. So I went back. This time with an email with instructions to show the store employees so that they couldn't not brush me off again and tell me contact customer service. They once again refused to follow their own company policies and told me to contact customer service...ma'am you are holding an email from customer service telling you to take care of the issue in store. So I will not return to this location unless it is to do a return. I don't want to support their sales success with my business but happy to do my part to work in its opposition with any return.

Who doesn't absolutely love Ulta Beauty. Whether you are getting ready for a wedding including your…read moreown or simply dolling up for a girls night out, buying products from here is a breeze. Not only do you have free consultations and knowledgeable cosmeticians but also helpful and providable services within the store like the hair salon. You have the ever so many brand names to keep you looking healthy and beautiful as well as the many accessories that compliment your style. Not to worry men, there are also unisex products and hairstyling products for men to purchase like American Crew's Whip.

Bath & Body Works

Bath & Body Works

(23 reviews)

$$

Horizons West / West Orlando

This Bath & Body Works is located in the busiest area of Winter Garden in the Grove…read more I came today to get some last minute Christmas gifts and even though it was jammed packed, the employees did a wonderful job keeping up with checking people out and helping them look for products all at the same time. When I first walked in the greeter said that all 3-wick candles were $12.95 so I definitely jumped on that deal! I ended up leaving with 6 candles and some sanitizers!

This was an interesting experiment that I had to deal with. I went into this location in the past…read moredolled up and very fancy after work. The lady/associate that helped me out named DONNA was very kind and very aggressive and willing to do whatever it took to please me.. As I spent my Hundreds of dollars, of course she loved helping me.. As I went in today, November 23, 2025 I encountered the same woman as I came from the gym and had no makeup on and honestly didn't care what I looked like, but I was completely treated like a bum off the street and while I was waiting around. She actually had the nerve to act like I was going to steal something. I have a pretty good instinct of how people treat others in. This really was disappointing that Bath and body Works actually would hire somebody that chooses who she wants to deal with or who they want to deal with depending on what they look like. I walked out as I pretended like I was talking on the phone and everything has been recorded. she acted like I was a criminal off the street because I didn't look pretty. I think the store needs to have a crack down on how their associates are trained to deal with people because you never know who's gonna walk into your store. It could be a celebrity or it could be a bum off the streets, but everyone should be treated equal. I will never be returning to this Bath and body Works and I will be also sharing this video all over social media and to all my clients and since I am a blogger, it will be distributed as well on how I was treated walking in the store and how I was treated leaving. This is unacceptable and I think a manager needs to talk to the associates on how quick they think that somebody is a problem versus somebody that's been spending thousands and thousands of dollars at their store. Regardless, if you're poor or rich, you should be treated equally at Bath and body Works!

Walgreens

Walgreens

(8 reviews)

$

Horizons West / West Orlando

Do not use pharmacy for this store. I had all my prescriptions here. They did NOT notify me, that…read morethey were closing the pharmacy for ALL weekends...Had a medical emergency....could not get an RX filled. WHAT IS UP WALGREENS....TOO MUCH COMPETITION. ???Don't close on the weekend...NOTify your customers.!!! HOrrible! horrible!

Today had a scheduled appointment for my Covid booster, the woman in charge at the Pharmacy was…read morerude from the start. First; 1. She asked if I had insurance. yes, we can either run it through your insurance or you can pay the total. I replied, of course, run it through our insurance if they have to bill me that's fine. 2. I was getting two shots, Covid Booster, and my annual flu shot. Her question, would you like your shots in the same arm or 1 in each arm? I ask, what do you think? that's something you have to decide I can't decide for you (so much for guidance for something so important) so tell me so I can take care of it. Rude tone. 3. After both shots, I ask 'what do you think, just put some ice on both areas? Her reply, I can't tell you what to do, that's something you'll have to decide on your own. Seriously! A pharmacist that's trained in the medical field, you ask a few simple questions and NOT 1 time gave me any type of help, not even a little. We happen to live just down the street where we can even walk to this Walgreens in Winter Garden (Stoneybrook) never again will our family walk in that door. We will gladly get what we need from Publixs across the street. Never again

SEPHORA - cosmetics - Updated May 2026

Loading...
Loading...
Loading...