Small store but I can always count on them when I'm in a pinch. Love the location because there's…read moreno beauty supplies close by

Omg I absolutely love this hair store. My first visit. The owner was very helpful. They have such a…read morewide assortment of hair ranging from $5-7. I love that the hair is easy to manage and not tangled easy. I also think they have great customer service. Everyone is really kind and willing to answer any questions. I also like that they are in a relatively close area between downtown and e colonial. I think I found my new hair store

I love L'Occitane products. Their almond shower oil and this hand cream are on constant rotation…read morefor me. I could order online but I enjoy visiting this store. They are always so nice, friendly and informative. This store is located at the Mall at Millenia through the main entrance near the Cheesecake Factory. It is a small but mighty shop filled to the brim with all L'Occitane products, skin & body care.

I am 21 years old and I love writing reviews for many places -- sometimes I even get rewarded for…read moreit -- so I've had the chance to compare different experiences. This time, I visited the L'Occitane store at Orlando Premium Outlets, and honestly, it was one of the best experiences I've ever had. When I walked in, I was looking for some serums because I had heard so many good things about the brand. Carol, the sales associate who helped me, completely won me over with her honesty and professionalism. Instead of just trying to sell me products, she kindly explained that at my age I don't necessarily need certain serums that could be too strong for my skin. That level of care and honesty is rare to find, and it showed me that L'Occitane truly values their customers' well-being over simply making a sale. The atmosphere in the store was amazing -- calm, welcoming, and very elegant. I truly felt cared for the entire time. The way Carol explained everything, making sure I understood what was right for me, was a big plus. This is the kind of customer service that makes a brand stand out. I ended up spending about $90, and to my surprise, they gave me a small gift as a reward. That detail really made me feel appreciated as a customer. And of course, the products themselves are incredible. After just a few uses, my skin feels hydrated, refreshed, and glowing all day long. Overall, I would rate this store 100 out of 100 in every category -- friendliness, professionalism, atmosphere, and product quality. I strongly recommend visiting this location if you are at the Orlando Premium Outlets. And if you get the chance to be assisted by Carol, even better -- she will guide you with kindness, honesty, and the best recommendations.

I absolutely love this location whenever I'm in Altamonte. The staff is so helpful and friendly,…read morethe store is always stocked, clean and organized . Parking is easy and plentiful for a quick stop .Stop in for all of your hair, skin, nail and beauty supply needs!!

I went at around 4pmish to see an "out to lunch" sign, really? I get it, people have to eat but…read moreyou're telling me that BOTH employees had to eat at the same time to have to close the store? That's bad business. When I finally was able to visit the store, it wasn't much any way, not much products on the shelves and the employees look miserable and seemed bothered by the fact there were customers. Ah well, I'll never go back again..

Beautiful studio, Erin - owner and expert with skin care and cosmetics, gracious and professional…read moreand knowledgable. Many services offered. I've been a customer for years For so many reasons. I not only recommend the shop but I encourage each woman to visit.

I had a customized facial with Marissa and it was such an enjoyable, relaxing, and rejuvenating…read moreexperience. She made sure to ask what I wanted out of the facial and went over any skin concerns prior to really customize the facial to me! The facial was so relaxing and all of the products felt amazing on my skin! I will be back

Can't get enough of this store! Since the Waterford Lakes location closed, we now come to Oviedo…read more My absolute favorite product is their laundry detergent. They are made with clean ingredients and it doesn't affect my skin. Both the powder and liquid are my go to. I love that I can get them in any scent they offer. Magnolia and Narcissist are my favorite powder scents and 99 Pomlems is my favorite liquid scent. You get a $1.00 discount on refills if you bring back your empty powder container. Besides laundry they have various bath and body products including travel size! Again, all products are made with natural vegetable base products. It's a great place to host a birthday party or ladies night where you can make and take some of their popular items such as body scrub, bath bombs, soap etc. If you're looking to get rid of the toxic chemicals in your bath, body and laundry then this is the place for you. Sign up for their rewards program and watch for sales!

I keep singing "Buff City Woman" to the tune of Queensryche's "Jet City Woman" when I see the name…read moreof this place. With that being said, I'll say I found the store to be a bit confusing with too many displays of the same items. I routinely found the same bars of soap in different areas of the store, which became annoying as I didn't know what I smelled and what I didn't. I'll say I wasn't wild about any of the scents. When stiffing the soaps, I didn't find any of them to be overly fragrant, with the exception of the "lemon" ones which really smelly lemony. I thought for the price, I would have expected a stronger scent. It's cool to see the colors and patterns, but until the scent is as strong as Irish Spring (which you can smell from 2 aisles over at Walmart), I can't say $8 a bar is worth it. Maybe add a bit more of the scent juice.

If I could give no stars I would. I booked an Appt 3 1/2 weeks in advance for 11am makeup session…read morefor a wedding . They LITERALLY call me the day before at 2:30pm to tell me they made a mistake and booked someone else at that time and if I could move my Appt to 1pm..... If I made the Appt for 11am it's because I need to be done at a certain for this wedding. Not to mention if you booked someone else then at that time you should've realized there was a problem and called me in advance not THE DAY BEFORE. Less than 24 hrs later.... DONT WAIST YOUR TIME WITH THIS LOCATION. Pick a different MAC store

Ah, such a difference in customer service here vs. the crazy zoo that is the Millenia Mall Mac…read morestore. I love MAC cosmetics - great quality, long lasting and an environmentally and socially aware company! And when I am on the prowl for new and fun colors, I like to visit the store instead of trying my luck online. Sure, this is really only a kiosk and therefore a bit smaller, but you can get attentive service in a timely manner and they seem pretty well-stocked. Ive only had to wait for an item once and when it came in I received a courtesy call letting me know.

Had a coupon for a free full product got me one that smelled like coconut!…read more Nice store friendly staff I like that it's in the same plaza as Burlington and Ross.

Solid experience at this location! Headed in for their semi-annual clearance sale and was met by a…read morefriendly employee at entry. They offered assistance and a bag for shopping through the store. I am a big fan of their wallflowers, hand sanitizer and foaming soaps. I always hit them up for their sales cause they are usually really good deals for the items! I grabbed a few wallflowers and hand sanitizers. Checkout had a bit of a line, which was not surprising given it was sale time. They moved things quickly! The store itself was clean and organized. They have test samples throughout and a sink to try out soaps and such. Overall: A Good location with friendly staff. Clean and organized. Check out their sales!!

This is my go-to pedi place in Oviedo. I love that you get a little drink with your service, which…read moreis probably the big thing that keeps me coming back here. A little sad when I say it loud, but Mama is looking for PEACE, ya know? All beauty businesses should give their clients a little champagne to get into pamper mode! Am I right, or am I right? That being said, the service here can be hit or miss. I never manage to keep track of technician's names that I particularly like--or when I do, they're gone after a few appointments. I've never been upset about the finished product, but pedis are a little more low stakes than manicures. I have had the occasional "rough" technician, where the relaxation is disturbed by occasional pain. And you only need to be sliced open by the sharp edge of a nail file once before you're on high alert to prevent it ever happening again. I just wish I could count on pure relaxation when coming here. On my last visit, I'm sad to say my chair was straight up dirty. Both side tables on the chair and their cup holders had not been cleaned in obviously quite some time. I know this because it looked like the inside of our car when a detailing is long overdue! There was evidence of multiple spills which had gotten sticky and had started collecting dust and grime. I'm no clean freak but it's such an easy thing to restore to sparkling! A cloth dipped in hot water with a tiny bit of sanitizing/cleaning agent, zero elbow grease, and the chair would have looked brand new. And while I have no doubt they sanitize their tools, it makes you wonder what else they're letting slide. My daughter got an acrylic set on my last visit as well. The tech did a great job with my teen's polish design, which was of course very specific, but the work on the acrylics was just...bad. The fingernails were molded upwards at an angle like her nails were peeling backwards at the base. I didn't say anything because I didn't see the finished product until the end, but I also didn't want my teen thinking the nails she just got for her event were "bad." I will be coming back here, but this last visit was the first in a long time and upon re-entering I realized my less frequent pedis were because the place just isn't as relaxing as it once was. Like I said, not giving up on Velvet, but I am always on the lookout for the Pedi Heaven I seek. I hope they can bring it!

Not a brown/black friendly nail bar. Please don't say I did not warn you. Picture attached is her…read moreright before she was about to put the clear polish on.