I waited a while to write this review to see if I felt differently. But three days later and I fell like I would rather go to the dentist than walk into this store.
I had a simple question about under eye concealer, girl #1 didn't want to help, than passed me off to girl #2 who did not want to help me and finally passed a 3rd time to someone who knew nothing!
I can never get help, they all act like I am bothering them or they are doing me a favor, it is GENZ Hell in there. NEWS FLASH, the mature skin ladies, have the money! Why pass me off 3 times. I was pleasant and nice just looking for guidance.
Also this last time visit, I had purchased Tower tinted moisturizer that when I opened it, the bottom exploded all over me and my cloths. It was terrible. The associate was very unconcerned with this, never saying oh no I am sorry, but shamed me that it was past the return period of a few days. I explained I don't like coming in here so I bulk up on products and had just opened this one. She reluctantly made a one time exception, but made sure I knew, never do this again, like I was a child. GAG! No worries, I won't and I won't be back! read more