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SEPHORA

3.5 (45 reviews)
Open 10:00 am - 8:00 pm
Updated 1 month ago

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Viv P.

I think my experience at Sephora is always very dependent on the associate who helps me. Last week, Stephanie helped me out, and mad shout out to her! I had a whole list of products I needed to test out for color for the upcoming VIB sale and personal haul. Stephanie never acted annoyed, but was friendly, attentive and terrific through the whole process. We had some issues coming up with a color match for foundation. The products that I wanted to try out were not in the store, and the color iq/match on the Sephora system was throwing out some really weird colors for my skin. In the end, we had to try a different brand foundation to try and see if that would be color matched to another product, but the app just didn't want to work. I may just have to purchase the foundation in different colors and return what doesn't work. Meanwhile, lighting inside the Sephora seems to be very nice and bright, but somehow throws everything off. Stephanie knew the best spot in the store where we could check, and we did find a shade that worked. Unfortunately, after coming home and looking in natural light, the color was off slightly. After trying some of the other items on my list, when an item wasn't to my liking or it didn't have a color that I liked, Stephanie was very good at suggesting other brands (other than Benefit, which I've been steered to many, many times in the past), ones that I actually liked upon trying. But she wasn't pushy and the suggestions only came once she saw I was disappointed with the ones I was working with already. So even though Sephora didn't have the items I really wanted on stock (what happens when you research on YouTube and want all the items on beauty influencers' go get list), I was happy to have gotten to try most of the colors and figuring out what does and doesn't work for me. Then I went to look at some skincare products. Now, makeup I usually need help with. Skincare, I don't. I have very finicky skin, which likes to do its own thing. I also use prescription creams that don't work with a lot of exfoliating products out there. I've also tried SO MANY skin care products because of all the problems I have. So I'm good left alone in the skincare section, looking at the ingredients and doing the "feel" test on my own. So when associates approach me and ask if they can help, I thank them and tell them I'm really ok. Personal pet peeves: 1. when an associate steers me away from a brand I'm looking at and directs me to another brand. 2. when I try the other brand and don't like, but the associate tells me it's great anyway 3. when the associate knows less about makeup than me (believe me, I don't know much, and what I learned is from YouTube) but acts like they know what's best for my skin There was this one associate who wanted to be really pushy though, and pretty much made me come with her to check out a Drunk Elephant product while I was looking at some of the newer products on the Dermalogica line. Wanting to be polite, and hope I was wrong and would get a great recommendation, I did give the product she wanted me to try a try. But when I told her that the mask felt more like moisturizer, she looked dubiously at me and said, "well, you can lather more on. I only gave you a little bit to try". Um. No. Anyway, not sure why she wanted to push that product on me so much. But after I told her I prefer the texture of Summer Friday's JetLag, she looked blank and had no idea what product I was talking about. That told me she didn't really know much about the products she was selling. I thanked her and went on to my own research. But the experience doesn't sit right with me somehow.

I prefer sephivea
Fox E.

Owned by Seph Green and Seph Rogen. Sephora is awesome. It is full of all of the best makeup, like Urban Decay, Anastasia Beverly Hills, and Kat Von D. The makeup is expensive, but the price is set by the makeup company, not Sephora. The employees here are fairly nice. Being able to swatch the makeup is great. Speaking of Swatch, remember when they were the coolest watches? No, just me? OK, justme. Anyway - Sephora. It's at the massive Mayfair Mall in the west burbs of Milly Wore Kay. If you know what I mean Alice Cooper.

The classic jailbird striped

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11 years ago

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8 years ago

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12 years ago

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7 years ago

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10 years ago

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Ask the Community - SEPHORA

Review Highlights - SEPHORA

I love Sephora and this particular location at Mayfair Mall has top makeup artists and really sweet personnel.

Mentioned in 2 reviews

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Paulina Esthetics Boutique

Paulina Esthetics Boutique

4.5(37 reviews)
2.1 mi
$$

Right when you walk in the esthetics of the place are very pleasing. The reception and waiting area…read moreare decorated so well and you feel relaxed when walking in. The receptionist is so nice and helpful when making appointments. I went to Abby for waxing and she is skilled and knows what she is doing so I know I can rely on her. She was booked when I needed to go once so I made an appointment with someone else. She turned out to be very new and still learning. It was a painful experience but she called in Abby to help and the whole experience turned around. I personally didn't mind it but you may want to ask how skilled your person is before booking. Parking - available in front of the boutique but make sure you reverse your car/follow the signs to avoid a ticket.

With COVID I don't usually take the risk of getting services done if I can help it. However, still…read moreworking at an actual location versus at home I wanted to get my lashes looking good for minimal prep during the week. Rose does a fantastic job for me! I get lash lifts and tints, and she knows how to make my natural lash curl beautifully without it looking like too much. I have naturally long lashes but they don't curl at all, and when I wear mascara they hit my glasses and get them dirty! But with a lift I get a natural curl and don't have to worry about it. The tint makes it so I barely touch mascara now! If you're debating a lash service go see her - it's worth it!

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Paulina Esthetics Boutique
Paulina Esthetics Boutique
Paulina Esthetics Boutique

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Ulta Beauty

Ulta Beauty

3.1(39 reviews)
1.0 mi
$$

Omg omg WOW I HAVE NEVER BEEN THERE !!! Um my hair style girl retired after doing my hair for 40…read moreyears !!!! Yes yes I went through mourning do you hear me !!!! Haven't had my poor hair done in 3 years yes yes looked like a rag muffin yes don't judge me lol lol !!!' Well my niece she like 18 now well she referred me to ulta Beauty at Mayfair collections!!!! Ok I went scared and anxiety through the roof!!!! OMG it was alot to trust someone NEW!!!!!! World I ways so nervous etc !!! I'm 60 now unfortunately so I don't get out much and I don't know the latest trans the latest everything!!!! So I went today !!!! The place was Phenomenal just walking in !!! Went to the back to the salon yes salon part OMG MY NEW STYLIST is NOW HER !!! I went and got a SPIRIAL perm white n pink rods wrap a certain way show her my photo of what I wanted !!!! Her NAME is !!! NIEGELLE SHE IS PHENOMENAL PATIENT AND PROFESSIONAL AND A GREAT PERSON !!! She only works the weekend but she is the bomb she does makeup also I've never ever do impressed like this !!!! My visit was priceless check them out folks !!!!! There's more to say but don't wanted it to be too long and nobody really reads it sorry folks Thanks

I never received my birthday coupon email, and it didn't show up in my app either. I have my…read morebirthday listed in my profile. I tried showing my ID in-store and was told they couldn't help me without the coupon code. I asked to speak with a manager to get and she told me she was the manager. Her name was Emily!!! Terrible, disorganized system and store. Address 11500 W Burleigh St Unit C Milwaukee, WI 53222 United States

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Ulta Beauty
Ulta Beauty
Ulta Beauty

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SEPHORA - cosmetics - Updated May 2026

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