I've been going to FFA for 6 years because of how AMAZING the staff is. I don't look forward to any…read morebeauty appt like my FFA appointments 2ishx a year. Earlier this year, the membership system changed and I was so bummed, even asked friends for some recs for other providers. I'm so glad I didn't go elsewhere! I decided to suck it up and pay the full amount for my dysport (because the old membership would cover a good amount of it after the membership fee) and was explained the new system so well that I realized in the end I would be saving money and have my aesthetic fund basically budgeted out for me. I've said it before and almost strayed, but I really won't go anywhere else for my aesthetic treatments. They are truly top tier.

I have been coming here for many years. They have made my face gorgeous over the years and are the…read moresweetest people ever. I feel so welcomed everytime I come! Thank you ladies!

Love this place! I'd tried many places to have sunspots removed without success. Thankfully, I…read moreended up giving Dōcerē a try and BOOM! First time they treated sunspots and uneven skin tones it was a success!

I went here because I bought a Groupon & I'm so happy that I did! I had the most relaxing facial…read morewith Victoria K. She took her time, was very attentive and the products they use were great. They smelled amazing too. I will definitely be back. I highly recommend!

I've had many massages, this was good, not bad, not great. I tried the Himalayan salt massage.read more

Very unfortunate experience for my husband. I'm grateful that I did not have the same experience…read morewhen we visited this Spavia. Due to the nature of what happened at Spavia in Strongsville, Ohio, my husband does not wish to revisit the details and asked that I write this review on his behalf. At first, the owners/managers of this establishment seemed genuinely concerned. They even asked that he send his experience to them in writing, since he was too upset to express it in person at the time. We were hopeful and did so--almost a month ago--but to date, we've received no reply from them. Regarding, his experience. We had hoped to write an updated, more positive review based on their stated desire to "make it right." Sadly, we cannot. Below is the review sent to the owners/managers about a month ago. Please read on and judge for yourselves. My husband and I had our first visit to Spavia last month in Dublin, Ohio, where he received an outstanding salt stone massage. Since we live in Cleveland, he was looking forward to having a similar experience at the Spavia in Strongsville. Unfortunately, this visit was the complete opposite -- truly awful for him. Based on his provider, Ashley's reviews, it's clear his experience with her, wasn't due to her lack of skill or knowledge, but rather her lack of enthusiasm and unwillingness to perform the service with care. Making his 60 minutes session grueling and very uncomfortable. Far below Spavia's standards. From an excessively long and overly oily scalp effleurage "rub." It could hardly be called a scalp "massage." To the poor use of the stones, it was absolutely apparent that Ashley performed the "whole" service begrudgingly. After spending over $200, including tip, my husband left feeling stressed instead of relaxed. Maybe she was having an off day, but for an establishment like Spavia -- especially at this price point -- the service was totally uncomfortable & unacceptable. To say the least. I'm writing this review on his behalf, as it was such a disappointing and demeaning experience that he prefers not to relive it. To their credit, the managers immediately expressed concern and offered to "make things right." Since he was unable to explain his level of disappointment at that time, the managers advised him to write this review. Which we sincerely appreciate. We only wish the experience itself had reflected the high standard Spavia is known for.

I went to Vio Med Spa to get my first Hydrafacial because I've been wanting to do it for awhile…read more I've been waiting for a good time to get it because they are a little pricey, but they posted an ad on instagram that they had a few spots to get a hydrafacial for about $170. When I first walked in, the receptionist and the aesthetician, Meg, that was doing my facial were waiting at the front desk for me. They were really friendly, and Meg walked me to my room. She asked a lot of good questions and gave me a lot of good tips and reminders about my skin. During the facial, Meg was extremely sweet and we got to know each other a little. The facial felt really good and she also dermaplaned my skin to get rid of all the dead skin. I've always heard that hydrafacials were the best way to keep up with younger looking skin if you get them regularily starting in your 20s so I definitely would recommend if you are looking for a great place to get any type of facial. Also, Meg was absolutely amazing!

I had been a customer going 3/4 times a year along with a few of my friends. Didn't miss any…read moreappointments. Even did their stupid Vio spa member program a few times. Anyway I made an appointment yesterday afternoon. The person had plenty of open appointments so wasn't like I took up a spot otherwise would be filled. My sister had unexpectedly had emergency surgery and I called this morning to reschedule so I could be with her. They told me that their "cancellation fee" is actually more a "rescheduling fee" . They said they would not apply the $50 to a rescheduled visit I would just be out the money. No exception. I explained I was a regular client and had something unexpected arise . They did not care. I said fine I would go to not lose the $50 but would get like 1 unit of something and never be back and make sure all my friends knew what happened as well. The woman got an attitude said I was making "threats" and said she would not allow me to go in and do the minimum. and in fact I would now have a $300 minimum if I kept the appointment. There was no minimum before so apparently this manager was just making up policies in the fly to rip me off. So out $50 or out $300 and miss out on being with my sister. So shady and nasty. Thievery really. I just made it yesterday afternoon so it's not like I even had time for a 24 hour notice. What the heck is that? Inflexible policies like that lose customers. It becomes apparent they are just trying to get as much money as they can from you and couldn't care less about being fair. No wonder they have such bad reviews in line and high staff turnover. Avoid this place friends. No compassion. They just want to rip you off anyway they can. Sad. American greed knows no bounds. Look forward to the day they cki

'Tis the season to glam up for the holidays. Call Lauren at The Spa of Springfield and she will…read moreschedule a full day of indulgent pampering just for you...The Grand Spa Experience! I spent the day there with my daughter sharing one luxurious treatment after another. A facial by Jessica A, and my skin was glowing! Erin, the massage therapist, left us feeling lighter than air! Sandy cut and styled my hair, and honestly, it has never looked better! We also had pedicures, manicures and our make-up done too! We were served a delicious lunch halfway through and a couple glasses of wine throughout the day. We shared lots of laughs, great conversations and when our experience was complete, we left sparkling from head to toe! I love this place and would absolutely recommend it!

I am in town from Scottsdale AZ and have had facials from the best salons around the world and the…read morefacial and dermaplane I received with Pheobe was the best I have received hands down. She is so educated on skincare and taught me so much. She also had me integrate products into my existing skincare routine. I left looking like a teenager. Thank you Spa and Pheobe.

Came in for a touch-up after Quatar did an amazing job last year doing my laser hair removals. I…read morehad Katherine today who was also absolutely fantastic! She thoroughly explained the laser settings to my inquiring mind, went over all of the health history forms and other signatures since the spa had changed hands in the last year, and was a consummate professional. She is clearly an expert and the treatment was so quick and nearly painless. So glad I chose to come back to Skin Deep for my touch ups!

Loved my experience. Celina (Front Desk Manager) was very welcoming and professional. Katherine,…read morewas awesome. She took her time explaining everything step by step. Such a great Spa and loved their energy. Will be back and thank you for the wonderful experience!

Great service. The staff is friendly and my therapist Tina keeps me coming back. It's easy to get…read morean appointment.

I booked and paid for a 90-minute massage, but the actual massage time was closer to 60 minutes…read more The first 10 minutes were spent discussing what I wanted, I was then given about 10 minutes to get ready, and the massage ended another 10 minutes early. While the massage itself was good, it was extremely frustrating to pay for 90 minutes and receive significantly less time. The business should either schedule consultation and preparation time outside of the appointment or clearly explain that it is included in the advertised massage time. Unfortunately, this felt like a waste of money and was very disappointing. Update: Wow! Even look at the response from the company. Saying a 90 minute massage only gets 50 minutes of hands on time. What a rip off!!!

Overpriced services for less than desired results. I saw Tessa for root tough up, hilites and cut…read more Hair is fried and grays were not even covered. Her response to me canceling a future appointment because of how damaged my hair is was not what I expected from that of a professional.

I was a first time customer of Salon Lofts in Strongsville and I have to say that it will be my…read morelast. When you go to a salon, you are not just paying for the cut and style, you are paying for an experience otherwise just go to super cuts and call it a day. You should feel like a million bucks when you leave and I felt like a $1.50 leaving this location. I had an appointment with Debbie for a cut and style. She was rude, answered her phone in the middle of my shampoo, she insulted the color of my hair, made a lunch order during the time she was drying my hair, she didn't listen to me, and I felt like I was not welcome. I had wanted layers and bangs and she told me, "It'll look different when you style it." Isn't that what I am paying for, for you (a professional) to style it? What I wanted was to feel pampered, but I left mad and frustrated. I will not recommend this place and I certainly will not be back.

Jamie was so sweet and understanding as it was my first ever massage and she was simply amazing!!!!…read morePlease go see her she is absolutely attentive to your problem areas and knows just how to work them out without the pain!!!!

CAUTION, CAUTION, CAUTION .... They have a new system for tiping and I thought I gave 20%. However,…read morethe system calculated what ended up being 40%. Staff is friendly, masseuse was great ... careful just careful when leaving a tip on the Massage Envy new corporate tiping system.

Rosa is fantastic! I was able to stop all medications for rosacea with 3 sessions. I cannot say…read moreenough about Rosa's care, patience and attention to detail.

Rosa has helped me with all my skin care needs. Her knowledge and advanced techniques are the best…read morearound! From light treatments to facial massage, you will not find a better and more professional place!