All counterfeit fragrances. They're truly horrible fakes. Very unprofessional staff, and lots of…read moresitting on phones when customers are in the store.

I stopped in the Fragrance Station yesterday afternoon and absolutely loved the gal that was…read morehelping me. Jolene was very friendly , professional and knows her stuff. I was having a bad day and stopping in there totally cheered me up and I smell amazing too. Thank you!!! Kathy Jo

I needed to run a quick errand downtown, so I figured I would stop into Sephora to finally get the…read morefoundation I ran out of a while ago. I had my baby and 6YO with me, so I knew this needed to be a quick in and out. When I arrive, I realize I can't even remember the shade I previously had in this foundation. I tell my 6YO "hang tight right here with the baby, I'm going to go talk to that employee right over there" (it's a nightmare navigating the narrow aisles with a stroller). As I'm walking up to the associate, I'm about to catch her attention when another lady approaches her at the same exact time as me, asking her question a split second before I could get mine out. No problem at all, I can wait. I know this associate could identify I was patiently waiting by, but it seemed like she was intentionally avoiding me and as I hear my screaming baby across the store, and don't see any other associate available, I calmly and politely say "I'm so sorry to interrupt you guys, but my baby is crying over there and I just need help with some Haus Lab foundation when someone gets a chance". This associate didn't even make eye contact with me when she said "yep, wait a minute" with a hand gesture as if to tell me to stop talking. Okay, sure. I went back over to my baby and 6YO, unsure if she was going to get someone to help me. As I'm standing there for quite some time, she brings the other lady over to the same exact aisle I'm in and starts color matching her. She never acknowledged me once, while I'm trying to soothe my crying baby, hoping to get a quick sample so I can be out of there. I understand she was helping another gal, but a simple and assuring "I will help you as soon as I can!" would have made a world of a difference. It's clear I was an inconvenience to this associate. I'm still standing there with my children as she walks away with the other lady. Several minutes pass and I'm approached by another associate asking "have you been helped?" I calmly say "no, sadly it seems like I'm being ignored". She happily helped me find my shade and I was out of there within minutes. But I will say, I've never felt so disheartened leaving a Sephora before. This was an awful experience, and I am not looking forward to visiting this Sephora location again.

Carrie at First Impressions is very talented! Fairly reasonable compared to other salons. I go…read moreevery 7 weeks and always pleased.

Kizuri is such a fun boutique located in downtown Spokane. This is the perfect place to find a gift…read morefor a friend and to grab a few pieces of décor for your home. The owner is lovely, passionate about her business, and committed to Fair Trade artisans. I love their felt garlands. Last time I was there, I picked up a felt garland with colorful flowers made in Nepal. They also have seasonal décor too. I found some cute soapstone animals from Kenya. I have one other soapstone animal from Kenya that I got from a friend from Kenya, so it was exciting to find these at Kizuri. They also have lots of jewelry from all over the world and a section for kids and babies.

This is seriously the best shop in town for gifts. It also has some fun yet practical kitchen…read moreproducts. The staff are so helpful - it is my go-to place for anything special.

It is a brand new location near the Spokane River Walk Mall. It isn't as large as other Lush…read morelocations, but glad to see that one is here! Clean, organized and well stocked. You can smell Lush before you even walk into the store! The associates were friendly and helpful. Olivia stood out the most! Will return! Highly recommended!

WE SOPHIA! We are visiting from Wazzu and she was sooo helpful and kind!! Give this girl a raise!!!read more

Great customer service and convenient curbside pick up. Wish others didn't park in the curbside…read morepick up area. It delays the process for others. Order pick up has a convenient dressing room to try on items and return them on the spot it they don't work for you. Hannah at the Estée Lauder counter is so attentive to my needs and picked the right color for my foundation. She lets me know when favorite products are on sale.

Mens shoe department. I was recently shopping at the mens shoe department with my adult son…read more There were three people working in the department. Not one came over to ask us for help. We finally went and asked for a size. The young man went to the stock, room came back and said nope we don't have that size, not try a smaller or bigger size or anything, we than found another shoe asked him for the size, he brought it out handed it to us, not even offering to help us. Just lazy young people who don't care.

We love this cute little gift shop whenever we visit Spokane! The shop is filled with so many…read moredifferent things -- the last time we came in here, I bought a cute shirt, a cat puzzle, and pasta shaped like dollar signs. Everything is organized well and the ladies who work here are very sweet! Definitely worth checking out for gifts for friends and family.

I don't live in the Spokane, WA area. I found out about this business through a sponsored ad on…read moreFacebook. The ad showed a beautiful Happily Huckleberry gift basket. I knew right away that this would be a perfect holiday gift for a dear friend of mine who attended the University of Washington over 50 years ago. She was also my high school classmate. (Our friendship goes back to September 1967.) The Happily Huckleberry gift basket comes in three sizes - small, medium and large. Yes, I ordered the large basket online (Cost: $100.00 plus $26.99 for shipping). I was impressed with the quick delivery by Fed-Ex. As promised by Simply Northwest, the basket arrived today at 4:22 PM (PST) in Alameda, CA. I know my friend will enjoy this gift. Thank you Simply Northwest for sending this beautiful and wonderful gift basket. I am smiling from ear to ear, just beaming with joy.

Last night I pulled up to the front of the store at 5:53, still 7 minutes before their posted…read moreclosing time. As I got out of my car and started to walk the 15 feet to the front door, the girl working got up and locked the door just as I was about to enter. She totally saw me, but completely ignored me. Super classy place... If you want to close at 5:53, then post your closing time as 5:53. Two other customers showed up within 2 minutes of me as well. So that's 3 sales lost, because the rude girl working couldn't wait 5 more minutes before closing. This is also not the first time this has happened here. Save yourself the hassle, and go somewhere else.

This is the worst place to buy your juice. I really hate giving places a bad rep and we really…read morelike to support local businesses but, this one disappoints us. My boyfriend has had to go there a couple of times for sake of time, and has had the worst service. It doesn't seem like the employees even care that you are there. Nobody ever smiles and they look at you like you are a waste of time. First of all, it is very expensive. Coming from somebody who has been with the vaping business for a couple years now, by far this is the most expensive. Mixing the nicotine in with the juice seems like a good idea but the final product isn't a good one in our opinion. All we taste is the nicotine, and it makes our tongue feel like every individual taste bud is burning off. Not worth your time people.

I went in for just some hand sanitizer. So basically it's not a big purchase/expense. Matt, an…read moreemployee on staff, was a gem. He helped me search for a holder for the sanitizer and gave me information about my rewards account. I was treated like i was spending hundreds. Yet I only spent $5 and some change. He was a breath of fresh air in customer service.

I am in love with this store! From the first time I smelled it (in California), I couldn't believe…read morethe immense & varied & great-smelling inventory! My children try to keep me out of it, but I am dangerous armed with a coupon for10-20% off & a free gift. I have taken both my little dogs in there & have always been welcomed & treated courteously. Their periodic or yearly sales are the best - one in June & ------(?) Love Aromatherapy but wait till it goes on sale. Their small spray air fragrances last forever & work better than big aerosol sprays. Hand creams cannot be beat for a nail-biter like me!