I haven't been into a Sephora in quite a few years, but in the last year or so started stopping in with my daughter. The store is always clean and well-maintained. Everyone working is always very nice We've been twice recently for my daughter to get help color matching her foundation. Once in the summer and once in the winter. Both girls working were wonderful and really did a great job finding a shade that worked for her. She has tricky skin where a lot of colors look orange on her so it was quite the job and they were great. They have a wide selection of products and brands. read more

I always love coming into Sephora, everytime I walk in there's somebody there to help me find what I need. It's just very helpful because sometime the makeup store can get overwhelming. They have so much knowledge I love how they find things that works for you! read more

I have always been treated very nicely by the staff. They always go out of their way to find exclusive items. I do use the app FIRST wich is very helpful. The app lets me know where the item are and good sales. Sometimes they close earlier than posted times, wich I understand because of COVID.This store carries brands made by POC such as Faded. (The other stores do not!) read more

I'm a fish outta water here so I'm relaying on my wife for this review. She says she likes the products and the sales lady did a great job today. However the usual experience is that they are pushy, they want your email (so you can get more junk emails) and want you to join there frequent buyer program (that uses your phone number for ID.) read more

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I always make the drive to this location. I love the brands and the help they give. I take my girls here because I know they will get personal attention and they will listen to what is needed. Specifically we like it when Rachel is working. She goes above and beyond to help. They have always had my products in stock, which I've had issues with at other locations. read more

I went to the store to pick up an online purchse not realizing that the store was closed. I saw people inside so I gently tugged on the door but both sides were locked. I made eye contact with one of the store assocites. I'll never forget her face because she literally laughed at me. I felt so humiliated. I called the store to confirm the store hours and the manager was just as smug if not the same person who laughed. I wont be revisiting this location... read more

PRESSURES CUSTOMERS TO PURCHASE PRODUCTS THEY DO NOT WANT, WHILE HAVING A HARSH TONE. We move around every few years or so and I can say that I've received bad customer service at just about every Sephora store I've been to around the country. At this Sephora they do a great job at greeting you and approaching you while you're shopping to make sure you've been taken care of. I do like this! This is something the Sephora stores in L.A. and Charlottesville didn't do. I've previously used Anstasia Beverly Hills cream contour and highlight pallet. However, they do not make this product, and now you have to choose between the cream contour and highlight sticks (highlight and contour sticks sold separately) or a powder contour pallet. I've been told that the cream contour stick is the same formula as the cream contour pallet I used to use, so I was interested in purchasing those. A Sephora representative approached me and asked if I would like to look at color samples (they have to handle the testers now because of covid, which is totally understandable). I told him I wanted to look at the banana shade highlight cream stick and a few of the contour sticks. First, he lied and said they were out of the contour sticks and wanted to redirect me to other products. I saw they had contour sticks in the shelf though. I asked if he could swatch them for me (on a napkin or whatever they use now due to covid). He said he couldn't because they were out of testers but I saw them right in front of us. I told him that I would go ahead and take the banana shade anyway since I like to highlight above my cheekbones and under my eye. He told me no that I needed to use concealer for that. That's fine, most people do but I like using the banana shade highlight and I've been doing it for years. I also put that shade down the middle of my nose and above my Cupid's bow. By this point he had gotten a rude tone and said he would just find someone else to help me. I finally walked away and found a nice lady to help me but again she tried to steer me away and look at other products. I told her I just wanted to look at the cream contour sticks by Anastasia, I'm familiar with the cosmetic line and I've been happy with it. She swatched them for me on a napkin but then proceeded to steer me to other products. Even though she was using a pressure tactic as well, she did have a nicer tone and she did take the time to help my little 7 year old daughter find a lip gloss. I thought that was very nice of her. She's the only reason I'm leaving two stars and not one star on this review. This is not the first time I've been told not to purchase a brand that I prefer and that I've been using for a while. I've thought about it and they are using the same sales technique that I was taught when I was in sales a long time ago. You steer the customer away to a different product that currently is partnering with the store to push more products and in return the employees/store gets an incentive. I respect that they have a job to do, but once a customer declines, especially a customer who knows what they want, then move on because pressuring them will end up driving them away. Also, don't lie to the costumer. If you're truly a good salesperson, then you don't need to lie to make a sale. It's sad to say but for now on I think I'm going to just buy the products I need right from the company's website (Anastasia, Peter Thomas Roth, etc.) instead of going through Sephora at all. I'm done with this store, even online. If you're looking for a cosmetic store with good customer service, Ulta is usually the best bet. read more

Customer service is always amazing. Sephora has all the products that my daughter and I use and if you stock up on your favorites when sales are going on, some things are not as expensive. Their return policy is also great. read more

Today marks my very first Sephora experience. Yes, I was a Sephora virgin. Several reviewers have likened it to a candy store and they are so right. I immeditaly knew I was out of my comfort zone, having been mostly a drug-store makeup consumer for eons now. I felt a little (no, a lot) awkward as they were busy as bees in a hive on a Saturday afternoon. Nonetheless, I forced myself to walk up to a staff member and was so graciously and cordially helped. In the end, I was helped by no fewer than 4 attendants for various products. They made me feel welcome and as though I was the most important client in their store. Impressive! They managed to answer all my questions as I sought to change up my facial cleansing program and makeup. Most impressive? Not one of them gravitated toward the highest price points of any of the products I bought. Kudos! I ended up purchasing skin care, foundation, powder, a makeup brush, mascara, eyeliner, and makeup remover all within my budget without my telling them what my budget was upfront. I'm in love I tell ya, in love! read more

This Sephora is located at the back of the Greene. It's easy to find since it's near the corner. Every time I come in here, I feel like a kid in the candy store. There is so much makeup to choose from and I would like to have a little bit of everything! The staff at Sephora are friendly and welcoming. They always ask if you need help with anything which is nice. If you love makeup and beauty products, then this is the place for you. Men can come in here too since there are cologne and men's products as well. read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Dayton, Ohio

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Sephora always makes me feel like the proverbial "kid in a candy store" no matter which location. This particular Sephora has the added bonus of being located in the lovely "The Greene" shopping mecca in Dayton. Having all those premium brands of make-up to touch, feel, and play with makes for a happy day of shopping. I also love the Sephora-brand line of make-up, tools and brushes. Sales associates in this location are very helpful. I shopped the day before Christmas Eve and the store was bustling with last minute shoppers. I managed to have two different associates ask me if I needed help, something that barely happens at other Sephora stores on non-holidays. I really appreciated that! The line also moved very quickly. Sephora stores across the board: 4 stars for awesome variety This Sephora: 5 stars for super customer service. read more

Terrible customer service, I walked around looking for a couple things nothing specific. The employees have no problem watching and following you around but won't help. Then when I did ask for help no follow through just they don't have it. read more

Sephora how I love thee, let me count the ways. I feel like a kid in a candy shop when I'm in this store. If you are a makeup junkie you will LOVE this place. They don't only have makeup either. They have fragrances, hair products, beauty tools, nail polish, skin care, etc! You can seriously browse for hours (if you're a freak like me) and try samples of almost all of their products. The brands they have in their store are impressive as well: Makeup Forever, Tarte, Lorac, Bare Escentuals, Clinque, and the Sephora brand just to name a few Their website is great because there are product reviews by real people, and you can ask questions about a product and get it answered by real customers. (Much like Yelp). You can also get a makeover by one of their associates, you have to call and make an appointment for this though. But their associates are always walking around and more than willing to help out or give product recommendations. The only drawback is the prices. They never really haves sales, discounts, or coupons. Also they won't have gift bags or sample products like your department stores have. If you have a members rewards card you do get some nice rewards, but you have to spend upwards of $500 to get any read more

I truly love this place! It's in my opinion the best makeup shop in town. It's sleek and modern but also very cute inside. It's such a fun and positive atmosphere and I absolutely love going. The staff is friendly and knowledgeable. Definitely five stars! read more

This locations staff is very hands on. I worked with such a pleasant girl about 1 month ago. She did a perfect job at shade matching me and helping me shop around for a wedding lip color and skin care. I knocked off one star because their loss prevention is extreme and they hover. Not me personally but I saw it with other clients. I probably would have experienced the same had they not seen me park my Benz up front and walk in with a LV or Gucci bag, both times I was here. So I can say that makes it super awkward. I love that they had the huda concealers before other locations did read more

Oh Sephora =) You make me smile. I am a self-admitted make-up junkie. I love all the different things to play with and experimenting with different looks. And Sephora is my go-to place for all things prettifying. I'm used to the Sephora in Columbus, but I couldn't help but stop in here this weekend and take a look around. It has everything that the other stores have and the staff was pretty friendly as well. I looked at a few things, but as I had just made a major purchase online, I just couldn't justify purchasing anything today. But one of the sales staff did give me a sample lip balm that I was interested in trying so I may be back sooner than I think! A tip for anyone who is going into Sephora for the 1st time. Look over the website first. There is so much there that you need to prepare yourself! If not, you'll be so overwhelmed that you may very well walk out without buying anything...and we wouldn't want that =) read more

I am very disappointed that Sephora is not welcoming to children with Autism. You ask us to patient during these Covid times well the same goes for your company as well. You do not supersede the governor of a state. read more

The staff is always so sweet and professional at Sephora. I never had a bad experience. They used to say they follow black people around but I never had that experience read more

The staff are usually friendly and helpful without stalking customers. This Sephora location carries a lot of merchandise, but does not carry as much as Sephora locations in larger cities. read more

All the employees are constantly so helpful and sweet and encouraging for whatever you are looking for! They help with samples and color matching and anything you could imagine! Variety is amazing and prices are too! I love this stores setup and many brands and the workers especially. read more

I'm not big into wearing make-up, so I wasn't entirely sure what to expect when I asked an employee there to help me create a smokey eye look with some cool purple eyeshadow. When she grabbed several different eyeshadows and some primer, I was starting to think that she was just going to push as many products as possible on me. Boy was I wrong! Before she started, she asked me about my make-up routine and I informed her that I was usually just an eyeshadow/eyeliner girl. She totally respected that and stuck with just the eyes. A little primer, three different shadows, and a bit of eye liner, just what I wanted! She didn't try to push a lot on me- just recommended that if I wanted the eyeshadow to be bolder, I should try a tiny bit of primer. She even gave me a free sample- a freaking HUGE free sample. I only need a tiny dab of primer. With the amount she gave me, I have over 2 months worth of this stuff! On top of that, she was just a really friendly, helpful person. Knowing that she wasn't going to push unwanted make-up products on me really made me feel comfortable asking her for advice. Definitely a very positive experience that made me want to come back here again. Note- my make-up artist was the young woman with the pixie short blonde hair- sadly, I don't remember her name :( read more

I always enjoy visiting this particular Sephora. I've been a frequent customer, and everyone is always polite, smiling, and helpful! The store's brightly lit and attractive displays for cosmetic and skincare brands look beautiful and pristine. Each stand's side has samples and hygienic supplies for customers to use. I always appreciate the staff's wonderful manners and their attentiveness to returning customers. Customer service at this location is unparalleled! I've visited other locations, and I feel that the staff's standards for customer service is one of the best in the southwest Ohio. read more

Let me just say the Sephora at The Greene is ALWAYS a great experience. The staff actually do help you in there, with colors, suggestions and give you a real opinion about the products, unlike other stores that pretend everything is for everyone. I am not a big make up person, and a store like this would usually be intimidating, but they really put you at ease there. read more

I WOULD LIVE HERE IF I COULD!!! I absolutely love this place!!! I am a make-up junkie and a nail polish freak and I never leave without at LEAST 1 little item...it's not humanly possible. You will pay a little more than at Walmart or Target but the quality is a lot higher. Don't get me wrong, I still love Mabelline and L'oreal but my preferences are Urban Decay, Tokidoki, 2-Faced and Smashbox. That's just for make-up and doesn't include hair and skin care, perfume and of course OPI nail polish. I need to cut it off or I will type all night. I have only had 1 bad experience from rude service, basically being ignored but all the other times all of the ladies are more than friendly and helpful read more

I'm on the fence about my feelings with this Sephora store. Almost every time I have come into this store I feel like I am ignored. Most of the employees repeatedly pass by me and ask other ladies if they need help or simply fake smile at me and not engage in any conversation. I think it is because I am just an average girl. I don't wear lots of makeup or have a Coach bag slung over my shoulder. I spent almost $75 on hair products in here today & I wish I would have went to Ulta instead. I am getting married this fall & asked the cashier if Sephora offers any facials/makeovers. She was nice but told me you have to spend $125 on a gift card for a beauty consultation which is 90 minutes. I feel out of place here and I don't get the negative/cold vibes at Ulta as I do in Sephora. They have ignored me so many times in there that my fiance' noticed after coming back from Gamestop. He said "they seem to be walking up and being nicer to the women in here that look like they have a lot of money" :( read more

I love this store! My daughter and I buy all of our makeup here. The sales associates are very helpful and friendly. Highly recommended!