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    SEPHORA

    3.2 (182 reviews)
    Closed 11:00 am - 9:00 pm
    Updated 1 month ago

    SEPHORA Photos

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    Reviews With Photos

    Dana S.

    I booked a Special Occasion makeup service at Sephora for the $uicideboy$ concert and I'm so glad I did! Every single staff member was so friendly and made me feel hyped up from the moment I walked in. Marissa did my makeup and she did a fantastic job -- my skin looked flawless (I had other artists complimenting it while she was working!) and my glam stayed on perfectly through the entire night and into the next morning. That's exactly what I wanted. She really listened, and the end result was bold and beautiful. I felt confident and loved the experience. Highly recommend Sephora Otay Ranch and Marissa if you want makeup that lasts and a team that makes you feel like a star.

    Front entrance to the Sephora Otay Ranch store.

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    3 years ago

    Helpful 2
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    10 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    It says you guys open at 10 AM, I drove completely out of my way to come to this location only for it to be closed

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    2 years ago

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    4 years ago

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    7 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    11 years ago

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    3 years ago

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    5 years ago

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    13 years ago

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    6 years ago

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    11 years ago

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    5 years ago

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    11 years ago

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    11 years ago

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    8 years ago

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    6 years ago

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    4 years ago

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    15 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    5 years ago

    Took more than 20 minutes + for my curbside pick up. They should just not offer it if it's going to take this long to get a single item.

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    5 years ago

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    12 years ago

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    6 years ago

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    16 years ago

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    Page 2 of 5

    Ask the Community - SEPHORA

    Review Highlights - SEPHORA

    I went in went out no hassle, the ladies are pretty much helpful and very approachable.

    Mentioned in 5 reviews

    Read more highlights

    Cosmetics Palace - Cosmetic Palace Perfume Super Store!

    Cosmetics Palace

    3.2(17 reviews)
    6.9 miOtay
    $
    Speaks Spanish
    Discounts available

    Don't buy here. They sell you brand new perfumes that don't work. Came within 24hrs of buying it…read moretried to exchange it for a working one, not a refund. They tell you they can't because it's policy. So they basically steal your money. Personnel was rude & condescending about it. They are clearly trained to keep your money & not be honest or help you in any way. Had proof of transaction w/ the name of company & date w/ personnel that sold it to me remembering me. Stupid.

    While they did have good deals on the cosmetic stuff, they had a weird policy for the perfume. My…read morefriend and I went with the intention of finding a new perfume. And they only allowed us to test 3 perfumes. No more than that. Like, excuse me what? If I'm trying to buy a perfume from you, I expect to smell a good handful of perfumes-I shouldn't be limited to test 3 kinds. Ridiculous. I should also mention, the staff wasn't very helpful. There were several people, maybe 10 including my friend and I, who were all waiting for an employee to help out with testing the perfumes. And it's not that they were short staffed either. Because i saw 5 employees at least but they would go to the back for a while and then come back only to not be helpful. Do yourself a favor and go to Sun and moon perfumes if you're in search of a perfume. That's what we did, and we were not disappointed.

    Photos
    Cosmetics Palace - Bad Boy Carolina Herrera 3.4 oz EDT

    Bad Boy Carolina Herrera 3.4 oz EDT

    Cosmetics Palace - Ariana Grande Cloud 3.4 oz EDP

    Ariana Grande Cloud 3.4 oz EDP

    Cosmetics Palace - Jean Paul Gaultier "Le Male" Elixir 4.2 oz EDP

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    Jean Paul Gaultier "Le Male" Elixir 4.2 oz EDP

    Ulta Beauty

    Ulta Beauty

    2.5(176 reviews)
    0.2 mi
    $$

    Ulta Beauty is great if you already know what you're looking for--just don't expect any Ulta…read morelocation to be like Sephora, where employees are always eager to help locate specific beauty products in the store. I came in looking for a Peach Slices product. When I arrived, the specific holiday set was already sold out. The Ulta cashier was very nice to have reached out to another Ulta location. Unfortunately, that OTHER ULTA location was too far away. The same associate also checked if the product was available online and she even discussed that the distribution center was completely SOLD OUT of the holiday "Super Fade Discoloration Duo." Oh well! I'll just make good use of the new skincare products a friend recently gifted me..

    Just an FYI: If you're using Happy Returns at Ulta, you do NOT need to wait in the regular purchase…read moreline. I went in today and stood at the front counter to make my Happy Return. The associate asked for my last name--I'm assuming she thought I was picking up an order--so I clarified that I was doing a return. Instead of asking what type of return or explaining the process, she told me to go wait in the main line. I waited in the long line, got back up to the counter, and the next associate immediately told me that I actually did not need to wait in line at all for a Happy Return. The previous employee then said, "Oh, that's my fault," but honestly, if she had asked one clarifying question or explained the process, I wouldn't have wasted my time waiting unnecessarily. Everyone is busy, I completely understand that -- but a little clarification and customer service would have helped a lot. So just a heads-up for anyone else: If you're doing a Happy Return, you can go straight to the counter. No need to stand in the long lines.

    Photos
    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    SEPHORA - cosmetics - Updated May 2026

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