The man at the reception desk is glum and surly and always looks pissed off. I gave it four stars for the lady who did my pedicure. She was great. read more

Don't expect to be pampered or welcomed warmly here. The man at the front desk was not very friendly. The ladies who did the services were okay and polite, but the overall service was not what I would expect for spending $120 on fills and a pedicure. Also, if you walk in and ask about the wait time, be prepared for much longer than what they tell you. I was told 20 minutes and ended up waiting over an hour. Overall, not the experience I was hoping for, especially for the price. read more

I came here for a full acrylic set. I picked what I thought was a basic set because this isn't my normal nail salon. I came here for convenience of the location. I've been getting nails done since I was 16... I'm 36. So 20 years of nail sets. This is the worst set I've had my whole life!!! The basic set I requested was long square off white. I showed the man that checked me in my inspio pic... ladies let me tell you... it took this "nail tech" 2 and half hours to do!!! And the whole time she complained that the length I wanted was too long... mind you I asked her to cut them shorter than what I really wanted and what I normally get. Then to top it off she struggled to shape them square... the nails she glued on are bigger than my natural nails. And the ends are round. Definitely a big disappointment. Wasted my time and money for "convenience" I would recommend coming here for a pedicure and manicure only. Doesn't seem like this salon knows how to do nails for my girls that get nails on a regular this is not it!! read more

Professionail - Nail Salons Near Me - Chula Vista, California

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Was recommended by a friend to go here. I had my pedicure done by Mariann (I think that's how you spelled her name). She did a great job since my ingrown nails are not hurting me! The owner Tony came in to do my Gel X nails. He did a great job as he took his time and the design I wanted was perfect! Downsize as to why I am giving this Nail salon a 4 is because after week, my Gel X nails started lifting to the point where it was so easy for me to take them off. So I am a little sad about that but overall, I would recommend others to come back and give them a chance! They are pretty busy and an appointment is recommended but please note that they take walk in's so you may need to wait either way! read more

Professionail - The owner Tony did an amazing job with the design! - Nail Salons Near Me - Chula Vista, California

I was driving and called to ask if they did eye brows and they said yes and gave me a price if I paid cash.. once there I said ok let me add a pedicure for my self and paint my daughters nails. The ticket for paying for my eyebrows was a different price than when I called a min before parking. They gave me a ticket for painting my 5 year olds nails for $4 Since my pedicure was taking so longer and the painting of nails for her was so cheap I was like ok while she waits can you please paint her toes... they gave me a new ticket now charging me $16 for her painting of nails.. technically it only went up $3 for her hands so who cares about the money but it was the Principal of being deceived.. (they took that and changed the price) I asked the owner and he said sorry she made a mistake and I was like well will you honor it and he said no. Just doesn't feel right. Had he or any of them said sorry I made a mistake it would be different but to give it to me and try up change it up without me noticing is not ok! read more

Professionail - This is the guy who was like sorry no - Nail Salons Near Me - Chula Vista, California

Friendly but not sanitary. The lady who did my pedicure hurt me and cut too deep. Then she cleaned the filter while my feet were still in the water. Gross. Now it's 3 days later and it looks infected. Will never come here again. read more

I came in for vday it is currently 6:54pm I'm leaving their spot. I would like to say the techs do not ask they do first I asked for French tips hands and feet. it was horrible one of my feet French tips is thicker than the other then proceed to have an attitude like I don't know Vietnamese. same thing with my full set the lady DID NOT ASK she just did what felt right I guess and put clear pink acrylic on my nails instead of nude acrylic so it was even a bigger thing. My French tips on both hands and feet are bad. I also gotten this color else where and they did PERFECTLY FINE!! After everything is said and done I pay and Andy ask if I want to tip I SHOULDVE SAID HELL NO but I still offered a $2tip just for him to think I don't understand what he said about the tip so I said in ENGLISH yes because your service from your team was poor. I already don't come to establishments like this anymore but this was just so bad I had to right a review. When I was 16 they were professional and good I guess time does wear people down UNACCEPTABLE EITHER WAY read more

Professionail - My left foot frenchies are thicker than my right - Nail Salons Near Me - Chula Vista, California

I wouldn't recommend Yvonne for eyebrow waxing. She messed up my eyebrows and was very rough; it felt like she didn't care at all. The only reason I'm giving this a 5-star rating is because of Tiffany, who is amazing and a true gem. If you need facials or waxing, go to her! Just a heads-up: she's off on Wednesdays. read more

I should have learned my lesson the first time my service was bad. Had a fill first thing Sunday morning and by Tuesday morning four nails had the gel completed peeled off, I came into the salon and wanted to charge me $30.00 to have the polish re done. I told them the polish looked old when it was first being applied , they denied any problem with the polish. Had every employee come question me about who what when where why !!!! Only option was to have them done with the exact same color despite my concern with the nail polish. Done with this place. read more

This is the worse place. The service is bad! Some days they charge extra for gel and some days they charge the same for regular nail polish and gel! he left my nails so thick! WTH they make up their pun prices. The man that did my nails was rude and talking massive Sh$£ about me and other people. I know because I had the translator ear pods on. This is really respectful for people that are paying for them to work. read more

Professionail - Nail Salons Near Me - Chula Vista, California

They charge 2 dollars extra for every service to use your card. That's a no from me. Also the one lady at the corner against the wall in from is rude and yelled at me for moving. read more

Professionail - Receipt charging 2 dollar extra for EVERY SERVICE. I got 6 services since me and my daughters all got nails and toes done. That's 12 bucks - Nail Salons Near Me - Chula Vista, California

I came to get my toes done about week or two ago and i got a regular white french tip, they came out super nice but... i had decided yo wait on shaving my legs because i was going out later that day so i waited til then. Well if you come here and didn't shave be prepared to be made fun of by the ladies who work here, the one doing my toes had the nerve to ask if i had a baby recently all because i didn't shave lol and the rest of them were staring and giggling so. read more

they are just really. horrible waits, not enough nail techs, bad quality nails. nail tech did 4 coats of polish to make my manicure not lumpy but it was just a bad application. acrylic nails came out bad too. manager kept getting up to take calls and do other things while doing my nails. don't come here. they upcharge for card too. read more

Staff is very rude! Don't bother making an appointment, it does not matter to them they will take a walk in knowing your appointment is in five minutes then they tell YOU the person who had an appointment to come back. SO WRONG! They talk trash about their customers you know this when one starts and they all look at you, so UNPROFESSIONAL is what their business should be called and forget if you want any designs they won't do them. I could not get a simple French pedicure she didn't know how to do it. Come here if you want a basic job with attitudes given to you! I will NOT be coming back here again. read more

Went in wanting to remove my acrylic nails. As I am sitting down, I see a lady sitting at a nail station getting her eyebrows waxed... I don't find that very sanitary. I really needed my nails off or I would've left. read more

I went there twice... in a span of 1-2ish years, both times GOT THE SAME EXACT GUY BOTH TIMES! The first time i asked for a french tip and he basically painted half of it white and left the other half. And its WAYYYYYY overpriced for what the quality is. If i could rate it -5 i would read more

I have been twice once for nails for my daughter I asked for a flower on her toes and the put a sticker and tried to charge me $10 for the sticker. After arguing with them they said the would replace the sticker. So it wasn't the best experience but it was okay. Second time I wanted to get my eyebrows threaded and the lady started like normal trimming my eyebrows but dug in and made a mistake. She left me a huge hole on my eyebrow. Needless to say don't come there mail service is mediocre at best and eyebrow is horrible. read more

not so professional. The tech working my my pedi does an amazing job while the other tech working my nails does an ok job. I showed her photo of what i wanted on my nail which is the round, thin french. Instead she gave me sharp nails, thick french and two she filed two of my nails crooked. I love the Professionail off Washington in Hillcrest. They're the best, i assumed i would get the same experience and treatment here. This place was busy so i guess its hit or miss. read more

I wish I could give zero stars, please stay away from here, they ruin my toe nails and gave me fungus. Both my toe nails came off and I had to start using antibiotic cream. I'm disappointed, sad, and in shock how they left my nails I wish I could show a picture but I'm embarrassed, I only came here bc my original nail place was close, please stay away from here . read more

The male manager there has zero customer service. Made me pay for my nails before they were even done . Had a spa pedicure/ eyebrow wax. Gel manicure $99 altogether. The old lady doing my nails didn't even give foot massage. I paid extra for services. Because they were closing? Took my money and didn't even complete services rendered. Now I've given this place a second chance because dude was robbing me. Charging my card $4 more for EACH service . THEN THIS HAPPENS. And it was not even busy .... Then they start talking racist about my culture ? Fun fact ? iPhone has a app that allows you to translate. So if your latin ? This place isn't happen-in? Over charging ? And dirty old smelly pillows in there. Send in the health department. read more

I have been coming to this place a few times a year and I won't be coming back. It has always bothered me that a political news station runs non stop in the facility...we are all entitled to our safe space. However, I choose to ignore it until today. I had to listen to a patrons and an employee political rant during my manicure. The news station prompted their loud conversation with no regards to any other paying customer. When going to a salon, politics should never be involved. read more

Service requested: Pedicure for daughter and myself. I have been a loyal customer for probably 10yrs+. I always book my appointments, and many times take daughters or family. MANY occasions I have been waiting for scheduled app. up to 15 min. and on those rare times when I have nothing else scheduled - that's fine. However, when I make an appt. for two I expect to be sat together for conversation. On this LAST visit my daughter was called first for our appointment and after 20 minutes I finally canceled my appt. because when the chair next to hers became available they put a walk-in in that chair!! I had been waiting 20 min. and my daughter would be done fairly soon with her pedi. THEY NEED TO HONOR LONG TIME CUSTOMERS!! I'm done and will find somewhere else to spend my money!!!!!!! read more

I love going here . They do great work! I come here for pedicures. Always relaxing. Mary Ann is great.

After coming to this nail salon and supporting their business for more than 9 years today I stopped by to do my nails again and it turns out they decided to Denied me as a customer. I will never recommend this place. They told me that on a nail salon they cannot longer do my nails because I am too picky..... what a JOKE!!!! They blame a customer who is paying a LOT of money and wants a GOOD JOB! They should blame themselves for doing a terrible job. this is so so WRONG! TERRIBLE CUSTOMER SERVICE AND THEY DONT EVEN DO NAILS AS GOOD AS OTHER PLACES. read more

I called at 11am to schedule an appointment at 5:30pm to only do a manicure. I get there and there's no organization. I told them I had an appointment at 5:30 they had me sit in a chair and it's been an hour and they have been taking other appointments with ones at 6, 6:15, 6:30. They need to create a first come, first serve plan. If you do make an appointment be very stern about it. I'm about to be taken and they close in ten minutes. Now I'm worried that they are going to half-ass my nails and they won't come out well. They kept picking other people except me when I already had an appointment before the others. It's not fair at all. I really like this place but they really need to work on their scheduling and first come first serve situation. read more

It's closer to 3.5 stars than 3 stars. I've been coming here for years, used to be for both nails and eyebrow waxing but since I've found a different place for nails, I only come here for eyebrows with Tiffany or an occasional pedicure. I love Tiffany for eyebrows; she does both mine and my teenager daughter's brows and always does a great job. My biggest issue is that they never honor appointment times. 9 out of 10 times, I'll book an appointment and end up waiting between 20-35 minutes after my appointment time. I get it, they are trying to get in as many services as possible, but they do ask for your phone number so I don't know why they can't call about 15 minutes before your appointment to tell you it's running late. I'd rather wait at home than wait outside the salon. But Tiffany is worth the wait and I wouldn't want to find someone else! read more

I paid $50 for a pedicure. No scrubbing, until I called her out on it and she still gave me an excuse as why she didn't scrub. Horrible massage, not at all what I was being charged for. . Watch out with this place. They will also charge you extra if you pay with Venmo. read more

There is usually a long wait even with an appointment, acrylics are way too thick even when asked to thin them down, many times I left with injury to my cuticle area from the Dremel, and pricey for most often mediocre work. I no longer get my nails done here. My mom still goes and sees Michelle for her mani/pedi's but I found a new nail salon that does EXCELLENT work EVERY time. If I'm gonna pay good money, I expect quality work without injury. I still see Tiffany for my eyebrow waxing here though. She does a good job and doesn't rush me out of the salon. Hope this is helpful! read more

Doesn't matter if you have an appointment you will ALWAYS wait, at least 20-45 mins. Staff is super loud and at times rude, and there are many extra charges that aren't mentioned so beware read more

First time I came here the lady who did my nails did them way too thick. I wanted coffin and I got plain squares that looked cheap. Second time I came just to remove my acrylics. Third time was the worst experience ever! The guy with the earring helped me and kept trying to rush the entire time. He kept twisting my hand and fingers which hurt, and then he kept telling me to relax my hand which I have never heard before at any nail salon I've been to. He used a dirty towel on me I couldn't believe it. When he started doing my nails they looked way too thick so I asked him if he can thin them up. His response was "I'm not done! We still got a long way to go" long story short he left them thick af and kept messing them up so I started calling him out and telling him to fix his mistakes and told him if I'm paying for a service I wanted to be done right. Yeah, it's me, hey. This job is not for you bro! I hope he reads this so he can see how much he sucks. Two days later my nails started peeling off so I had to go back so they can fix them. Waste of time! Here are some pics of when they were pulling and how thick they look even after I told him to thin them up. I got them like a week ago but as soon as Halloween is over I'm taking them off I really don't like them. My hair is already getting tangled on them. Oh! And my friend got a fungus after coming here so be careful coming here. read more

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This place is horrible. Right off the bat the man at the front desk was rude, & yelled at me not even two seconds after I walked in. Second they did a horrible job on my pedicure. This place is not welcoming at all, will not be coming back. read more

Professionail - Polish is sloppy & the clear doesnt even cover the whole nail. - Nail Salons Near Me - Chula Vista, California

I was going to Professionail for a few months but I noticed IF you tell them to fix a nail or your not satisfied the older male cashier announces it to the staff which ends up being a group discussing which is truly uncomfortable. I have walked out unsatisfied twice but not for the third time, tried to give them another chance. I do NOT recommend this place. read more

I don't normally get my nails done but I saw a friend of mine posting pictures of her cute nails and decided to treat myself!! Her nail lady is Anna and so I decided to get an appointment with her and she is the cutest and sweetest person ever! Anna was so nice and went above and beyond! I originally picked a color for my nails but I guess it was different than the picture of the nail design I wanted so she recommended I try a different color. Once she put the chrome on my acrylics, I fell in love! I'm a gel type of gal because the last few times I got acrylics they made them too long for me and I could never function with them. But Anna cut it into the perfect shape and size for me. When I came back from my trip, I came back in the get my acrylics removed and Anna wasn't in yet so I had a different lady remove them for me. She wasn't as gentle and friendly as Anna :( She was pretty aggressive and basically ripping it off And as I mentioned before, I've gotten acrylics a few times and those times I've removed my acrylics the nail techs were gentle and it was not as painful. So next time I get my nails done, I'm definitely going to set my appointment with Anna! read more

Professionail - Got my nails done by Anna and asked for unicorn coffin shaped nails and I'm absolutely in love with it! - Nail Salons Near Me - Chula Vista, California

***FYI THEY ONLY ARE ACCEPTING CASH** ASK FOR KATIE!!!! She was AMAZING! I went here today for a Signature Pedicure and Manicure. I selected this business because I usually go to another Salon at the Mall in Eastlake, but they are closed (it is run by the same people.) My usually salon sent a courtesy text saying that this one is open for business outside. Due to Our bestie, COVID, everything is set up outside . It's actually a cool set up, and nice to be outside. Everyone wears masks and gloves and of course you sign a release saying you don't have COVID or any currrwnt symptoms. They also take your temperature at the door. There are plastic shields separating you from the person helping you. It's different being outside, but I actually like it. It wasn't too hot, and everything is set up in the shade. I was also able to get my eyebrows waxed! Thank goodness. I would definitely recommend this place to everyone. I would also recommend making an appointment because they get super busy, super fast. They have people coming from all areas because they are one of the only places open outside right now. read more

I've been going here for 11 years, mostly for eyebrows with mariann, but also come here for nails! I had one of the newest girls, Anna, do my nails for the first time back in October and she does an AMAZING job every single time! Today had to be my favorite set of all! And it was definitely a collaborative decision for the end result! I tend to change my mind a lot and she is great for making suggestions.. especially these past 2 times with her! Love her work and will definitely try to always schedule with her. 10/10 recommend!! read more

Professionail - I chose the yellow and she recommended the color of flowers for the ring finger design - Nail Salons Near Me - Chula Vista, California

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Friday night was so packed that I made sure I was on the books and one of the first ones for Saturday morning. I not only waited 1520 minutes to get my pedicure started but was put with Sousan who took like an hour. And I still needed my nails filled thank God Jennifer save me but since she squeezed me in I got a crappy paint job along with that. Jennifer is amazing any other time so this was not her fault. I have never in my life waited so long and took so long for a pedicure and it wasn't even done all the way right read more

Manicure was very well done, she did a very good job. But my pedicure, done by the same person, was very rushed. I got a basic package because I was already doing gel, which is extra. She didn't scrub my feet at all and she didn't put my toes under the light for gel. Which was done to my hands. I asked her about the light and her response was that the light didn't reach her station for it. My toes did not look as good as my hands, which is unfortunate. read more

Professionail - Services prices - Nail Salons Near Me - Chula Vista, California

Great service, nail tech Kelly did a great job and knew just what I wanted. Michelle did my pedicure, she was nice and took her time. My daughter got a mani pedi. Everyone was helpful when my hands were occupied. BUT I'm giving a 4 star because they charge 4$ to use your credit card. That's way too much, such a bummer read more

Professionail - Color 302 candy apple red - Nail Salons Near Me - Chula Vista, California

What my daughter asked for vs what she got. Waste of time and money! So disappointed. All she wanted for her birthday was to go get her nails done and she left in tears. She showed the nail tech the inspo photo 3 times. read more

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I came in to get my nails fixed which came out pretty decent. Though they did rush and were rude in insisting I came in with a different color than what I was picking and therefore needing to be charged for it but I was picking the exact same color I had on before. I do wish the lady took more time with my French as there are some that look off and listened to me when I asked for it to be fixed. I also expected them to add more acrylic as they filed off a bunch in order to fix them but they just added nail polish and called it a day which makes my nails all different kinds of thickness and not entirely smooth read more

Professionail - French tips in color 152 from blue book with clear pink base. Also kinda wonky French line lol but it's ok I guess - Nail Salons Near Me - Chula Vista, California