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SEPHORA at Kohl's

2.0 (1 review)
Open • 9:00 am - 10:00 pm

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3 years ago

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Walgreens

Walgreens

(4 reviews)

The pharmacy staff is terrible. They have no idea what they're doing and they blame everything on…read morethe computer system. They hang up on you when you call and laugh in your face when you go pick up your meds. Rude, unprofessional and clueless. It took them almost 2 weeks to fill a prescription. I realize my health means nothing to them but it means something to me! Get a new job if you don't like this one.

One feels generous. I swear this is a frequent occurrence: I order a renewal via the app. Get a…read moretext two days later that it's ready. Go to the pharmacy, only to be told that (1) they don't have record of the refill request, and (2) they don't have it in stock, but it'll be ready for me in two days. When I asked why I'd get texts stating it's ready, the tech says flat out "our systems suck." I can't argue with that, so I leave & return two days later. Nothing's ready. They say that they had to call the doc for a refill request (doubtful), and ... "oh hey, there's a code here I don't understand." After more waiting they claim insurance won't cover for two more days. Hang on, I haven't filled this script in two months, so what gives? "It was filled somewhere else." Uh, not by me. "Call your insurance, we can't tell you where." So I call insurance, who directs me to call the pharmacy insurance company. Woman answers and says, it's been filled. Today. At this location! WTF?! Back to the counter where they state they also (already) did what they said they couldn't do, and spoke with my insurance. And my script was ready, bagged and all. By magic. I have no idea what went wrong, but I look forward to the same misery for my next refill.

Orville's Home Appliances

Orville's Home Appliances

(61 reviews)

$$

Wow! This is a huge store. Much bigger inside than it looks, it's extremely neat, clean and very…read morebrightly lit. Not a place to shop with a migraine or hangover (neither of which I had). I walked in and was greeted in within seconds by a nice-appearing and very knowledgeable man, Tan, who proceeded to show me the dishwashers and range hoods I was looking for. Without even looking at the tags, he knew almost every model's decibel rating, features and color availability. That was very impressive, considering they had over 20 dishwashers on display. They carry low-end Amana, more well-known, better-rated brands such as Whirlpool, GE, Samsung, and Kitchenaid and higher-end Bosch. I had narrowed it down to one in particular, and Tan printed out my two favorites and attached his business card as I requested. I noticed that he's the assistant sales manager. That could explain (but not necessarily) why he was so familiar with all the different brands, different features and colors. Did I mention I was impressed? The only thing he had to look up on the computer was a particular model and color's delivery date. Next, I looked at range hoods, located in the very back (left) corner if the store. They have only about 8 choices. I easily narrowed it down to two, my favorite being an Italian brand, XO, followed very closely by USA-manufactured Broan. Both were close in price. Broan had halogen lights, which will get hot. XO had LED lights, and had a more sleek and slim design...but just a bit. The other Italian-made brand was also great, but expensive, and my contractor would have to remove some cabinets, so, not an option. They easily had over 30 refrigerators displayed, and at least as many stoves. They also sell wine refrigerators, garbage disposals, microwaves, and window air conditioners. To the left, just inside the door, there are some scratch and dent air conditioners and microwaves, all clearly marked. I asked Tan if there were any rebates on the two particular dishwashers I was interested in. He said unless I was a Fairport resident, no. I'm glad he was up on everything...no playing a frustrating game of "20 questions". I have no doubt he can go far in management. And I hope he does.

I'm a firm believer in service after the sale. Initial purchase experience was good…read more But, and there's always a but, not happy with their service contracts rebates & service after the sale. The convoluted paperwork for the rebates is time consuming and idiotic. Then you find out they are not rebates but vouchers that must be used in their store. Unfortunately, the amount is so small all you can buy is nickel and dime products like cleaning products. Of course they don't have the products in stock. So they have to order them. After waiting over two months they call and say they're here and "we need you to pick them up asap" because they need the space. So lo and behold when I get there they don't have everything. But, will contact me when the rest of the stuff shows up. It has now been 6-months and they haven't contacted me. I sent two emails to Jason and he responded with "I'll check." Needless to say he didn't.

SEPHORA at Kohl's - cosmetics - Updated May 2026

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