No longer there it's closed down I was sad when I arrived they were a nice older couple who…read moreoriginally was located in the mall but he shared that they kept raising the rent I hope that's not why he is no longer open on west lane

I don't recommend this place at all. I went inside this store with my partner and was able to find…read morethe fragrance we have been looking for. We asked for the price of it and the guy said he would have to call a few places then get us a price for it. Then we asked the price for a different one and he had to research on his computer until he gave us a price. Don't waste your time.

Kevin was very helpful showing us the different colognes. I was grateful that he took the time to…read morehave us test several different scents. The prices for our top two choices were a bit pricey in my opinion. One was $50.00 and the other was $70.00. I realize that colognes and perfumes can vary greatly in price. We only stayed on the cologne side today. Tbh (to be honest) I thought that they were probably knock-offs or impostors. However, I can't say with 100% certainty. I'm basing my rating on our experience, more than the quality. While I have some knowledge, I'm not an expert. Customer service was awesome, I was super impressed. Furthermore, they have a large quantity and variety of choices.

Really cheap colonges and smells great two for 10 dollars what a deal! The people inside were…read morehelpful and friendly and recommended good smelling perfumes I def recommend coming here for good smells and cheap fragrances!

Any Sephora in any location is a huge plus. I can never leave this store without buying something.read more

I'm disappointed with how my recent return was handled. I purchased the product in NYC and only…read morerealized after returning home that I was given the incorrect shade. I brought it back to the store, but I was only two days past the 30-day return window. I understand the return policy, but given that I received the wrong shade, I was hoping the manager would make an exception. Unfortunately, the manager was not helpful and the attitude I received was very disappointing.

Macys is the all time favorite place to shop.Today is a big sale in every Dept.here.Oh la la Sale…read moreof 25% off and online today.Also pick up in store order..Many Sweater Sale today too.Many Associates on floor for fast checkout. Macys did an complete remodle here very nice displays in each Dept.Name brands on Sale. I was surprise Macys added Leds Crafters here with many name brand eyeweare Im impressed by their new addition here! This December Macys will have a discount for Friend & Family if you know somebody who works here! I was an Associate years back and I enjoyed the perk working here! Sale today so get in gear to save for the holiday! Macys is aways prepared for Big Sales here,Macys has extra registers to accomadate fast check out here in the floor ,look on the floor in each dept.(tip) during Black Friday Great cutomer service Online orders and pick up Newly remolded store Leds Crafters Eyeware Security in store 5 Stars

As a former employee who has worked for this company twice before, I'm extremely disappointed with…read moremy recent experience trying to return. My most recent position with the company was eliminated back in March, so when I was contacted on July 18th regarding another opportunity, I was genuinely excited about the possibility of returning. I was looking forward to interviewing and hopefully being given another opportunity with a company I had already worked for twice. I followed up several times after being contacted, and each time I spoke with the beauty manager, Zohra, I was led to believe that I was still being considered and that I would be contacted to schedule an interview. What was most disappointing was how things were handled this past weekend. I reached out again on Sunday and was told that I would receive a call on Monday. When I still hadn't heard anything Monday, I reached out again and was told I would be contacted within 15 minutes. That call never came. Instead, I received an email stating that the company was no longer interested in moving forward with me. I completely understand that being a former employee does not guarantee me a position or even an interview. I also understand that companies have the right to choose whichever candidates they feel are the best fit. That isn't my issue. My issue is that I would have preferred honesty and direct communication. After repeatedly following up and being reassured that I would be contacted--including being told that very day that I would receive a call within 15 minutes--I feel I should have simply been told that the decision had been made not to move forward with me. There was no reason to continue giving me the impression that an interview or conversation was coming. After working for this company twice and then having my position eliminated in March, this experience was especially disappointing. I feel like my time and emotions were played with, and I found the lack of transparency and follow-through from management very unprofessional. In a way, I'm thankful for the experience because it showed me that returning may not have been the right decision for me. I value honesty, communication, and people keeping their word. I can absolutely accept being told "no." What I don't appreciate is repeatedly being told to expect a call or an opportunity that never comes. Sometimes a rejection really is a redirection.

This Sephora is pretty depressing. Everything from the customer service to lack of product has got…read moreme wondering why they are even still in business. I was looking for a few products I needed to restock on but they were either out or just didn't carry it at this location. I could see that maybe its because it's a small section tucked inside JC Penny's and not an actual Sephora store? Its already an inconvenience having to dig around for what I need so, when I had to flag someone down to help me you can already imagine how annoyed I was. The girl who helped me was very unhelpful! I was standing there wondering how it was even possible for her to work there when she couldn't even blend her contour. If you're looking for more options and better customer service, do yourself a favor and go to Arden!

Hit and miss with products and above all service. Definitely don't recommend this location. For the…read moreprice you pay for these products you would think service would be better. Sadly it is just high prices and crap customer service at this location. Make the trip to an actual Sephora stand alone store or just order online for what you need. I buy both drugstore and high end makeup and I get better service time and time again at just about any Walgreens. Stay away if you can.

I found their customer service to be excellent, especially from Sylvia in the Women's department…read moreand Domini in the Jo Malone section of the fragrance department. This is my new favorite department store. Their sales are great.

Use it or lose it I'd say lose it!!!!…read moreWent to the shoe department to buy a birthday gift. Typically the girls open the boxes up and show you the shoes and make sure they're the same size. This time the girl didn't open them at all. She just gave us the box rung my husband up and we walked out. By the time we got home which was 45 minutes away I opened the box up, and the shoes were dirty and had been used. The white souls look like they had been walked in the dirt with. When I called the girl back, she acted so nonchalant as if it happens. Those were her exact words oh, I'm sorry, it happens. I can only imagine what this girl's feet look like and if she wears dirty shoes and is OK with it. I do not recommend this place but if you do go to the shoe department, check the shoes before you purchase them.

This store is so chaotic and no one ever cares to help. There is always a long line but the ppl at…read morethe counter never acknowledge the customers or apologize for the wait. I can never seem to find someone to assist me. I don't even bother coming back.

I went in looking for new makeup for women, 50 and older. Lexxi, a sales associate, helped me with…read moreeverything. She was very knowledgeable nice, and funny. She took her time with me and made me very comfortable.

Last night I purchased perfume from their NewPark Mall location. I wanted to get one additional…read morebottle as a gift. I was told by the sales associate the Tracy store had one in stock as well. I was quoted $24.99 for the perfume. When I called the Tracy location this morning to place the bottle on hold, the price miraculously changed to $59.99. I explained I was told the price was $24.99. The guy said "no! $59.99". He then hung up on me. I was shocked! Be cautious if you shop here. Your $45 perfume may jump to $120, depending on the mood of the sales associate.

Don't buy from this store, no refunds only store credit. We purchased perfume as a gift but…read morerequest the incorrect perfume and when we went back they did not have the correct perfume they only offer a credit or gift card.

If you want to shop local for wonderful gifts check out this store. They have an array of amazing…read morecandles that will absolutely blow your mind. You can also have them scented or unscented. So for your next birthday or next Mother's Day or any other celebration take a look and see what these guys have to offer with respect to a wonderful, one of a kind gift. Very reasonable prices. HIGHLY RECOMMEND

Wonderful candle store! Candles made by hand on premises. They can also be ordered online as well…read moreas purchasing in the store.