I like this store. They have a huge variety and the prices are reasonable. The customer service…read morefrom the young mad seemed genuine. I would recommend this place.

Really cheap colonges and smells great two for 10 dollars what a deal! The people inside were…read morehelpful and friendly and recommended good smelling perfumes I def recommend coming here for good smells and cheap fragrances!

Love this location! The girls are SO sweet and though I know the brands decently well these make up…read moreartists are RIGHT there happy to answer any of your questions while being incredibly knowledgeable and so very sweet! It's so refreshing when someone loves their job and is EXCITED to help you like these girls. I swear I can get lost in here and they are so helpful guiding of where brands are and what highlighter they're wearing what trends are up to date as we as women know the make up world/beauty industry is consistently evolving and what not. Their Patrick Ta make up brand display was looking immaculate which I LOVE. It's a smaller but very fast growing, popular, and excellent quality brand them always having everything in stock, organized and neat? Absolutely marvelous. I got another one of their beautiful blushes, and some skincare. What a wonderful location!! I adore love this one I can be either in and out or drop a few Benjamins whoops BUT and it's worth every penny, and the service is absolutely excellent! Gotta love Sephora I swear it's my favorite, and I'll always STAY a rouge member for life!

I love this Sephora off of Pacific Avenue specifically. Everyone so attentive and helpful. I have a…read morelittle six year old that I take everywhere with me and she's a handful. This Sephora location, the staff is very understanding and accommodating to mothers with a child, shopping. Let's just say we both left Sephora very happy shoppers.

I told cashier, Paul (chubby,slightly delayed looking) I had Star Money to spend on my purchase. He…read morethen told me I "had" to use my Macy's card in order to redeem my Star Money.( I did not want to use Macy's card, i wanted to use my Amex because i get better rewards) Paul kept on talking about earning points which i could care less about and I thought his behavior was odd so I got on my phone and did a "pretend" purchase on Macys.com with my Amex and lo and behold, i was able to redeem my Star Money. I had to called Paul out on his lies, and make a scene before he finally let me use my choice of payment. It was the weirdest shopping experience ever. Don't get me wrong, I applaud employees who get their hustle on but to blatantly lie to a customer's face is just TOTAL disrespect.

Staff here, at this specific store, in the lingerie dept, treats you like you're bothering them…read more Instead of showing you, the lady said "if we have something, it's over there". Bear in mind, "over there" was not very specific. Now it makes sense why Macy's is slowly but surely going out of business. Dillards gave me far better service. The lady there said "let me show you", and led the way. Macys was no where close. In an empty store.

This Sephora is pretty depressing. Everything from the customer service to lack of product has got…read moreme wondering why they are even still in business. I was looking for a few products I needed to restock on but they were either out or just didn't carry it at this location. I could see that maybe its because it's a small section tucked inside JC Penny's and not an actual Sephora store? Its already an inconvenience having to dig around for what I need so, when I had to flag someone down to help me you can already imagine how annoyed I was. The girl who helped me was very unhelpful! I was standing there wondering how it was even possible for her to work there when she couldn't even blend her contour. If you're looking for more options and better customer service, do yourself a favor and go to Arden!

Hit and miss with products and above all service. Definitely don't recommend this location. For the…read moreprice you pay for these products you would think service would be better. Sadly it is just high prices and crap customer service at this location. Make the trip to an actual Sephora stand alone store or just order online for what you need. I buy both drugstore and high end makeup and I get better service time and time again at just about any Walgreens. Stay away if you can.

I found their customer service to be excellent, especially from Sylvia in the Women's department…read moreand Domini in the Jo Malone section of the fragrance department. This is my new favorite department store. Their sales are great.

Workers are always very snooty everytime I visit. For the past 10 years, every experience I have in…read morehere is a bad one. Not helpful, judgemental. You have to look a certain way in order to get respect here. Not an old white women, youre not treated equal.

This store is so chaotic and no one ever cares to help. There is always a long line but the ppl at…read morethe counter never acknowledge the customers or apologize for the wait. I can never seem to find someone to assist me. I don't even bother coming back.

My first time getting my hair done at the Salon. Claudia, did an amazing job on my hairstyle for an…read moreevent.

Last night I purchased perfume from their NewPark Mall location. I wanted to get one additional…read morebottle as a gift. I was told by the sales associate the Tracy store had one in stock as well. I was quoted $24.99 for the perfume. When I called the Tracy location this morning to place the bottle on hold, the price miraculously changed to $59.99. I explained I was told the price was $24.99. The guy said "no! $59.99". He then hung up on me. I was shocked! Be cautious if you shop here. Your $45 perfume may jump to $120, depending on the mood of the sales associate.

Don't buy from this store, no refunds only store credit. We purchased perfume as a gift but…read morerequest the incorrect perfume and when we went back they did not have the correct perfume they only offer a credit or gift card.

If you want to shop local for wonderful gifts check out this store. They have an array of amazing…read morecandles that will absolutely blow your mind. You can also have them scented or unscented. So for your next birthday or next Mother's Day or any other celebration take a look and see what these guys have to offer with respect to a wonderful, one of a kind gift. Very reasonable prices. HIGHLY RECOMMEND

Wonderful candle store! Candles made by hand on premises. They can also be ordered online as well…read moreas purchasing in the store.