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    SEPHORA at Kohl's

    4.2 (6 reviews)
    Closed 9:00 am - 9:00 pm

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    2 years ago

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    4 years ago

    Worst customer service. Cannot assist with a simple return. Never going back. Never recommending for others to shop from there.

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    Riverbank Modern Dentistry - Easy Payment Plans Available for your dental treatment at Riverbank Modern Dentistry

    Riverbank Modern Dentistry

    4.9(23 reviews)
    1.4 mi

    Best dental experience I've ever had! I've always been nervous at the dentist and Dr. Shah and his…read moreteam are so kind, efficient and professional! We just moved to the area and needed a new dentist. At my initial visit Dr. Shah was so kind and patient in explaining what work I would need to get done. I needed to get a crown so I was incredibly nervous about the procedure and he explained in detail what to expect and the cost. I just finished getting my temporary crown put in this morning and the whole process was so quick! He and his dental hygienist we're so sweet and kept me up to speed on where we were in the process and made sure to touch base on my comfort level/pain level. Im also a huge fan of all the modern equipment they use, normally the worst part of the dentist for me is the numbing shots and it was almost completely painless! The device they used to add the numbing shot played this cute little song and said how much medication was being administered lol I really felt so safe and comfortable the entire time which is such a new feeling for me when going to the dentist. My husband had to get a mouth guard because he grinds his teeth and they gave him the 3D printout of his teeth lol how cool!

    At first, I was really taken back by how high-tech this office is! They have many cool specs like…read moretaking 3D images of your mouth. I was quite impressed and excited to start my dental journey. Upon walking in, the receptionists were all very kind and welcoming. They have coffee and water in the waiting room and were helpful answering questions about insurance and scheduling. I was taken back by a dental assistant and she was very kind! She took xrays and got me ready for the doctor. Dr. Shah was very informative and let me know everything that needed to happen to make my mouth happy! I needed some fillings and a crown done. I appreciated the payment plan option and put it to use for my visit/work that needed to be done. Upon coming in for my fillings and crown, I was quite nervous. Dr.Shah knew of my anxiety, as it was in my chart. I was visibly nervous and the needles didnt add anything good to how I was feeling. I let him know I would need more numbing as my teeth as sensitive from my grinding. He numbed me up and then wanted to work on me immediately after the injection. I asked if I could wait a bit to let the numbing kick in and he agreed but seemed to be a bit annoyed. After waiting a minute or so, he began to try to work on mh teeth and I continued to experience pain. I asked for more numbing and he agreed. Again, he seemed to be annoyed. Maybe because he had another patient to get to? After asking to let the numbing kick in again, we proceeded with my treatment shortly after. This time, I was more numb. When I was called to come back for my new crown, I was excited for my process to be done! I sat down and the dental assistant removed my temporary crown. She gently scraped at my tooth as I had some adhesive stuck to it still. She was very gentle but my sensitivity was severe. She let me know that we can apply topical anesthetic to see if that helps and if it doesnt, I can get the numbing injection. I agreed and she prepared the tray with the topical and injectable anesthetic. When Dr.Shah came in to apply the crown, he was ready to get to work. I let him know of my discomfort/pain and what I had discussed with the dental assistant. He applied the topical numbing and it instantly lit up my face with pain. My teeth are so sensitive! I closed my mouth and held my face. He asked if I was okay and I said "Yes, but I am in pain". He proceeded to attempt to dry my tooth off with the air and I continued to express my pain in tensing up, vocally moaning and at times letting him know it was painful. He just kept asking if I was okay but never seemed to think to give me the injection of anesthetic. As he was preparing to blowing the air to dry my tooth, I could feel the air circulating around me and in my mouth even though it wasnt being blown directly on me. It was painful and he chuckled saying "Im not even blowing air on your tooth yet". The dental assistant kept saying "just 10 more seconds" over and over again. What was supposed to be "10 seconds" of pain turned into minutes and minutes of pain. It was a lot to go through and the service could have been made comfortable by taking the time and giving me the injection of anesthetic. I felt like he was rushing to get to his next patient and didnt want to take that time to make me comfortable. To be completely vulnerable in this review, I had a panic attack in the car and cried all the way home while still in pain. I was in pain for about an hour after this all happening. I couldnt fall asleep because I was having flash backs of being in the office and feeling the pain I had. All of this could have been prevented. The following day was my last encounter at the office. I was coming back in to have my bite guard adjusted after getting my crown. I have to admit, I was quite traumatized by my last visit and asked my wife to come in with me as support for this last appointment. I was dreading going back but I needed this guard fixed. Dr.Shah came in and got right to work and asked about my sensitivity. I did let him know of my experience pertaining to him laughing and how I didnt feel like that was professional. He apologized and thanked me for my feed back. I did not get into what other things I experienced as I was not ready to talk or deal with that. The dental industry has a strong record of being something that people are afraid of. I was taken back to have that become my reality after my visit here at Riverbank Modern Dentistry. I have never had an experience quite like this before.

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    Riverbank Modern Dentistry - 3D Mold of my husband's teeth

    3D Mold of my husband's teeth

    Riverbank Modern Dentistry - Affordable Dental Care in Riverbank, Oakdale, Modesto, Escalon, Ripon, Salida, Manteca, Lathrop, Ceres, CA with Cherry Payment Plans.

    Affordable Dental Care in Riverbank, Oakdale, Modesto, Escalon, Ripon, Salida, Manteca, Lathrop, Ceres, CA with Cherry Payment Plans.

    Riverbank Modern Dentistry - Don't let your dental benefits go to waste

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    Don't let your dental benefits go to waste

    SEPHORA at Kohl's - cosmetics - Updated August 2026

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