Great location, right off 141 and Manchester. This area is crowded because of all the shopping but…read moreit works. Staff is usually nice and helpful. I never have any issues. I only come for a certain product and they usually have it in stock. If not, I drive to the next location that will.

Worst Friday night in a long time. 3 hours w/o water during which I was denied the simple cut I…read morewanted. Instead, I got a hideous cut that was not only the opposite of what I'd asked for, but not in keeping with my lifestyle as I had shared with my service provider. This was 6 weeks ago... This was Ulta's do-over haircut to fix a laughably bad cut I received a couple of weeks earlier at Brentwood. The haircut in the review... this one made me cry. I will keep brief: 1. I arrived before my appointment. Was acknowledged by staff before the appointment. I was acknowledged by my service provider -- let's call her CJ (I just saw a new book about Madam CJ Walker) -- about 30 minutes in. CJ, an experienced Elite stylist, was nice and friendly, but also tired and I think stressed. 2. CJ was distracted for the entire appointment because she was working on 2 of us at once. The other person was an employee of the retail space who was having color done. This employee/guest had opinions on everything, including on what happened to my hair. She kept interjecting into my conversation with CJ. CJ also was busy on Face Time. 2-3 young women who work at Ulta (I'm not sure whether the salon or the retail space) were back in the salon hanging out, gabbing, and I think slowing things down. 3. I asked for a swing bob. I clarified what a swing bob is because people keep getting it wrong. CJ is supposedly an expert in bobs and pixies, but still, I provided extra info: that what I wanted was a bob, shorter in the back, longer in the front. Eventually she told too much hair was taken off the back to make a swing bob. I said OK, a bob with some angle. OK, she said. I also stated that I am very low maintenance with my hair, and I don't put product in my hair because I have migraines. CJ studied my hair. She asked if she could do face framing. I might have cringed because I don't like face framing on me. I came in wanting the hair longer in the front. She made it sound like this face framing would be different from what I remember from the mid-2000s. And you know what? It was. She gave me what amounts to bangs. Bangs before summer. Bangs! Now I wear a bandana to keep my hair out of my face as I do physical therapy. Now I can't wear my hair in a ponytail all summer. I like low maintenance hair; she gave me bangs. CJ also said she cut the hair a certain way because of the highlights I have. Um, what? Highlights get covered. Don't use my highlights as a reason to botch a haircut. The website says haircuts are up to 1 hour. Mine should have been less than that. She put mousse in my hair and she sprayed it. I had told her I don't do those things. The haircut was worse with the product. She turned it into such a terrible 80s hairstyle that made my face look so triangular. I am more old Hollywood, 1930s. I left with tears in my eyes. She didn't say anything. The next few days I spent driving around to vintage shops to buy head scarves to cover this wreck. It's the stupidest cut I've had in I don't know how long. Positively awful. I look so old and inelegant on bad days. About every 2 weeks I have a decent day and while it still isn't the cut I want, I don't feel angry about it. I can take a meh cut if it's one I wanted to try, or if I wasn't specific enough. But I wasn't. It took 3 hours to get this cut. I could have given myself something closer to what I wanted and I do not cut hair. The management here needs to do a better job of supervising. Make sure they aren't goofing off with other employees while working. They should not only hear the customers, but listen to them. Questions for Ulta/CJ: * Why didn't you have a dedicated time for me? Why did you think it was good customer service to prioritize a staff member rather than a customer? * Why didn't you just give me a bob? The manager at Brentwood said it would be an easy fix to get a swing bob. It should have been an easy fix. I am a playable character. * Why didn't you offer me something to drink? Your water fountain was out of order, but where did you staff members get water? * Are employees always this unfocused at work? * Why didn't a manager follow up with me after the experience? I texted the Brentwood manager (whose number I had from the previous poor cut customer service) who said she'd do something about it. Crickets.

I'm so happy for this location! It's in a strip mall with a…read moreshared parking lot. Staff is friendly and they have so many options available. Store is not overcrowded with end caps which makes it easy to move around.

So glad they open one close to my house! The store just opened couple weeks now so the staff are…read morestill getting in the groove but I love my experience! Fast check out.

I know most women would rather go to a Sephora for their cosmetics, but if you're in the market for…read morea concealer for spots or a powder with good coverage, come here. I've been a fan of this place ever since a friend introduced me to their ultra fine, wonder powder about three years ago. It's fairly pricey at $27 a pop, but it lasts forever and if it breaks, they'll replace it, no questions asked. Talk about superior customer service! I heard that the location on Olive in Creve Couer is cheaper, but I haven't been there yet to verify. But you should at least give this company a test run if you're out and about and spot one.

From the owner: Merle Norman Storeread more

Hallie has been doing my eyebrows for some time now and I truly don't trust anyone else with them…read more She will make sure your eyebrows look the way you would like them to. Not only is she great at what she does but she's very friendly and a great person as well. You won't be disappointed if you book an appointment with her!

Brittany did my brows and they looked amazing. I went from hairy to amazing! She did a brow mapping…read morefirst to show me how to shape them, then she waxed them to the perfect shape. She even hooked me up with some great products to help fill in the patchy spots. Brow-vo Brittany!!!

Love Dr Miller! Extremely detailed first consultation…read more Staff is always helpful and immediately take us when we walk in.

I always have a wonderful experience coming here for laser. The customer service is fantastic…read more Additionally, as a woman with dark skin, my tech Natalie is always attentive to this and any questions I have. They have snacks and beverages for customers and the check in process is usually very quick.

I went to Beauty First on Manchester Road for a bikini wax. Though the waxer was friendly and put…read moreme at ease, the end result looked a little haphazard. The lines were uneven and asymmetrical and bits of wax were stuck to me for a few days. I ended up having to go to another salon to have it fixed.

I get lots of compliments on my brows. I refer everyone here who asks where I go. Have had the…read moreretouched once in two years

My most recent experience here was to finally get microblading done after a long journey! Let me…read morestart by saying this: it is WORTH YOUR MONEY TO FIND AN ARTIST YOU LOVE!!! I went to someone who was in my price range a few years ago because I wAnTeD tHeM RiGhT NoW and was too impatient to save up more money. They didn't match each other and the color turned out dark purple, so I politely expressed my concerns with the original artist at my touch-up session. Unfortunately it still didn't go well, and I ended up with what you see in my "before" picture. Soon after that, I went to Frida Cosmetic Art to start the saline removal process. She had a daunting task ahead of her. It took 5 sessions due to how deep and thick the previous "artist" did it. Each removal session was reasonably priced and had impressive results. After that difficult experience, I decided I wanted to be a microblading artist myself. Perla Olave, the owner of Frida, provided in-depth training sessions and allowed me to shadow her a couple times. She is an amazing instructor, but I'm not ready to try microblading on a real person yet. As it turns out, it's way harder than it looks! Now, I truly appreciate the talent, skill, and dedication it takes to be a reputable artist. Last week, she did my microblading for the first time. She did a combo brow with nanoblading. This means that there are microblade strokes at the head and nanoblade for the rest of my eyebrow. We chose this because I barely have any eyebrow hair and she had to work over a few of the botched remnants that were too stubborn for the saline removal. After the 1st session, my brows look soooo much better than I ever thought possible! I literally cannot believe that this is my face when I catch a glance in the mirror. I'm excited for the "final product" after my 2nd session in a few weeks!!! I would 1000000% recommend Perla Olave of Frida Cosmetic Art for microblading to anyone who wants great eyebrows.

I have been seeing Dr. Cline for more than 10 years now. When I started my mouth was a mess, with…read moreconstant achy dental pain. Previous dental experiences had been less than stellar so I had not seen a dentist for several years. Dr Cline and his staff put me at ease from the get go and I am proud to say I have a healthy, pain free mouth! He also gives the best, most gentle and comfortable nerve blocks I have ever had. I almost enjoy going to the dentist now! I highly recommend this practice.

Dr. Cline and his staff are very thorough and friendly, but my husband and I feel that they…read moreovercharge. I called ahead of our first visit and asked if they accepted our insurance, which they did. Imagine our surprise when we found out that we had to pay $210 and $250 (respectively) out of pocket for just cleaning and X-rays, AFTER insurance.

Jean is absolutely a talented hair stylist. My hair is very, very thin and fragile. I have to keep…read moreit long because I have a long face and neck therefore short hair doesn't go well with the look I like to achieve. I am a very bossy client and overly protective about my hair. I decided to try a new approach, figuring my hair hasn't worked in years, lets see what Jeans suggestions can do, 'what can I lose if it has looked awful for years', was my approach. So basically, I picked the perfect hair stylist to step out of my comfort zone in over 10 years, and my hair has never looked better!!! I am seriously in shock and so is my boyfriend and close friends. My hair has life, health and body all from a gloss color and hair cut. Who would have thought in a minimalist hair situation. Jean is that talented! Because I sat back and listened to Jean's recommendations, I now have hair I didn't think I could have back. I definitely won't be going anywhere else and am extremely lucky to find her within the fish bowl of stylist here in STL. Thank you Jean, Very pleased client

I can't recommend Jean enough!! She is incredibly talented, achieves amazing results, and makes the…read moreprocess so easy. From the first time I met Jean it was like she could read my mind and gave me exactly what I wanted. Each time I go back I love my hair more and more! I used to have anxiety going to get my hair done, because I worried I'd spend a lot of money and still not get the results I was looking for. I've really come to trust Jean and actually look forward to my appointments now. She also is such a fun and hilarious person so our appointments are always a great time! Definitely check her out even if just for a simple haircut :)