K Hall Designs is a two-room upscale shop. I've driven by dozens of times and now I've finally made it inside. I became aware of this shop because of a milk-scented candle I smelled on the Compton Heights house tour c. 2016. I no longer purchase fragrance items, so I didn't seek out that candle. The shop has perfect displays of clothes and home goods. It's probably a great place to purchase a gift. I didn't buy anything this time, but maybe in the future... The items are a bit pricey for me, but when I'm in the right mood or have the right purpose... read more

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Was looking for some small gifts I needed for an upcoming international trip. The sales person was knowledgeable and helpful. Found what I needed at a reasonable price and she included the bags, paper, and ribbons for wrapping once we arrive at our destination. Very pleased with the overall experience. read more

K Hall Designs - Cosmetics & Beauty Supply Near Me - Saint Louis, Missouri

Horrific customer service. They do not stand by their defective products! I cannot believe they can stay in business treating customers poorly. read more

I ordered the same Egyptian Jasmine cream that I used before and it came with a totally different smell and texture. I can't use it. I emailed all the information to their claims dept. and all I get back is an auto reply. Very frustrating. read more

Love this little gift shop / apothecary. I basically want everything in the store every time I go in to find a hostess or other gift. This is my go to gift for Christmas party hostess gifts or other thank you gifts. They have seasonal fragrances and some are on my repeat purchase every year, and some years they come out with something new. It's high quality candles, well made and in pretty jars. Everyone I've gifted has been so pleased and love their fragrant gifts. The ladies working there are always helpful, yet zero pressure. Always a fun shopping experience. read more

K Hall Designs produces a good product but I am very disappointed in their customer service. I live on a very limited budget and ordered two items I intended to give as gifts from them. Somehow my computer defaulted to an old address I lived at two years earlier (an address I never would have entered myself) and they delivered it there. My order never arrived. I was never notified that they had delivered it. I went to the very unfriendly people who had received the package and they refused to answer the door. So I was told I would have to repurchase the items, that I was just out of luck. JA read more

I hope most people are not as stupid as I was. For twenty years I have driven down Manchester, past K Hall Designs and thought it was a company that did interior design or some type of marketing. Silly me, I've lost 20 years of shopping that I can never get back. On the day I shopped, I was out running errands with a friend while my boy dog was having a dental cleaning at the vet. As we drove down Manchester she asked me if I ever been there and pointed to K Hall. I responded, "It's a store?" When she told me yes, I immediately turned around so we could go check it out. I was totally flabbergasted. It was such a cool store. At first when I entered, I was impressed with the variety and selection of the Soy Candles. If I was not already overstocked on candles at home, I would have bought at least two if not more. Good scents and reasonably prices. As I browsed, I was happy to see that the shop was not just for the ladies, they had small sections for men and K-9's too. I'll definitely have them on my list for gift shopping in the future. My biggest delight was finding a large iron easel that I needed for a display on my mantel. I had found one through mail-order, but the price was astronomical. The one I found at K Hall was half the price and excellent quality. I was also thrilled to find a box of Stainless Steel Straws. I try to be eco-friendly and I want to save the turtles, too. These will be perfect for drinking on the patio this spring and summer. The young lady working was very friendly and attentive without being overbearing while I shopped. I am so glad my friend educated me on K Hall, actually be a store. I hope to never make the same assumption, again. When: March 5, 2021 Why: Shopping! read more

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Always happy to support this local business and I was so happy to see they were offering a cyber sale this weekend! My MIL loves the fragrances from K. Hall and I figured this would be a perfect Christmas gift for her this year! Ordering online was super easy and the the promo code worked without any issues on all the items in my cart! Check out was quick and my items will be shipped to me soon. While I usually prefer to shop in store, I was happy to see their online site was just as easy to find what I was looking for. Looking forward to surprising my MIL with her gifts this year! read more

"Sad but very true" Love the fragrance,but their customer service is a - 1. Easy to purchase from them but never try to return an item read more

Every year, whether it's for birthdays or other holidays, I love to come here for gifts, especially for my mom. Barr and Co. soaps and lotions are the way to my mom's heart. She doesn't live in STL, so I love being able to introduce her to awesome products that began here in Saint Louis. My wallet is from here, I received it as a gift from a friend. It is made of amazing brown leather and is extremely simple. There's one slot to put my cards in and boom, the perfect wallet. It has withstood all of the wear a wallet could and is still in amazing condition. Wallet shopping is serious business, for me at least. K Hall can be trusted if you're looking for one that is simple, hip, and will last forever. Another reason I frequent K Hall, is their candles. They know what they're doing. Beautiful vintage looking glass holding some of the best aromas money can buy. The candles look amazing on our counter tops and have such natural and fresh smells. They are a go-to in our family. Thanks for bringing the beauty K Hall! read more

This is a must stop place to shop for any soap junkie like myself. How do you know you're a soap junkie? If you go to Bath & Body Works at least once a week, busy yourself by smelling your collection of bath products at home for fun, and/or hoard an obnoxious amount of bath products, then safe to say you are. K. Hall has an abundance of scents to choose from and come in a variety of sized candles, fragrances, soaps, and sprays. The scents are lovely, quality is amazing, and products are packaged beautifully. I love to re-purpose the pretty candle jars for holding makeup brushes or other things. Some of my favorite scents: Washed Cotton, Lavender, Milk, Peony, and Shoreline. The store also sells other random things, like jars, beverage dispensers, decor, etc. I've never purchased those items, but it's just of fun to look around and gives the shop a funky, eclectic, vintage-y feel. It's a little pricey, but to me it's worth it because it's high quality. However, check out their scent of the month sales (30% off anything in that scent) and their annual warehouse sale to enjoy the goods at a lower price. read more

How do you spell fabulous? That's easy. K. Hall Designs. My friend J was so excited to take me here for my first visit. "This place has you written all over it," she giggled. Well, first things first, it smelled great, so I'm really hoping that was the biggest reminder for her. Means all those showers are paying off. Secondly, it was so elegant and homey feeling, classy but not in your face or obnoxiously overpriced. Again, all nice things, assuming she meant that about my personality. What I think she meant, though, is that the place has a girly feel, but it's really tame and not frilly. It's filled with boutique-y sorts of things like room diffusers, milled soaps, shea butter lotions, etc., but it's cool enough that men wouldn't feel the least bit weird here. Not like a Bath and Body Works type place. I'd say it's sort of got the feel of a Gap, if Gap were to sell home and beauty products exclusively. I like that it's a local company that is experiencing great success. They also sell vases, stationery and shabby chic/antique stuff like wire bird cages and little glass hutches, etc. It's really a fun place. read more

K Hall Designs - Cosmetics & Beauty Supply Near Me - Saint Louis, Missouri

What a snobby place!!!! People working there seemed they could have cared less if I was there. Very upsetting experience when I was Christmas shopping. Sorry if customers get in your way folks. Who cares what they sell. There are many options out there and I am happy to go ANYWHERE else. Not sure if it was the owner or an employee...but flippant comments just aren't necessary. From some of the reviews on this site, it looks like many others like their store. Too bad...one always wishes a bad review could make an impact! This place needs a personality transplant! read more

Terrible Company! Wholesaler here, and several items arrived damaged and broken with multiple spills. They have 8 hoops to jump through in order to process a return. If you miss one, you are out of your return. In these days with little staff, it is unrealistic to set such expectations. Remembering, also that we the customer, are now responsible to deal with their problem! They should say, so sorry you are having to deal with this major inconvenience, let us send you additional product out asap. Instead, they interrogate you as IF you are trying to steal their product, and will not process any returns. Terrible business decision! I WILL NOT BE REORDERING! read more

Love this place! Brendan, Rebecca, Tara, and Mariel are so great and knowledgeable! The "scent of the month" is always a great deal, and the warehouse sale is an amazing place to find gifts at a steal! read more

Less than impressed with K Hall after shopping their warehouse sale. The two employees working the front door on Sunday morning were extremely rude. read more

K. Hall smells good but very potent...you can actually smell the store from the parking lot! I recently went for their warehouse sale, and was not disappointed. Lots of product at great prices. Non-sale items do get a bit pricey, but are made from very natural and sustainable ingredients and materials. Even the holders the candles come in can be re-purposed for drinking glasses when finished- so clever! Luckily, not all of their products are heavily scented. I got a body balm made from jojoba, beeswax, and other essential oils that had no scent, which is great for those of us that don't like perfumes. Other items, like many of their soaps, are just lightly scented. While it's true that they don't lather as much as commercial soaps, this is because they are sulfate, detergent, and foaming agent free, meaning they are better for your skin, health, and the environment. I love to pick out a matching soap, candle, and bubble bath for a gift package. I got three sets at the warehouse sale for 50% off, plus a few other items, which is almost half my holiday shopping right there! Their products are always a hit, especially with my girlfriends. Major plus that the owners are right here in St Louis, so it's also supporting local. I like their new CWE boutique as well, but the original store in Brentwood seems to have better selection and sales. read more

This is an excellent small business, with all products either made locally or in the USA. I understand the Manchester location is K. Hall's only freestanding store; her web site lists retailers that distribute her products throughout the area (and, with luck, nationally, as Anthropologie is on the list). Especially at the holidays, I challenge even the most curmudgeonly/crusty person walking into K. Hall to cling to his/her inner grinch--the pleasant fragrances (think jasmine, pomegranate, and more) wafting through the air, not to mention the elegant yet effortless displays of home/entertaining items--cannot help but elicit a sanguine disposition. The prices are not that high for the level of quality offered. This location is small and can fill up quickly, so those looking for an unimpeded browse might have better luck during the off-peak hours. read more

First, this is a small local business with large creativity and energy. So give it a look and you won't be disappointed. Second, guys if you're looking for a different unique gift for that special woman in your life, then here's where you want to shop. read more

The products they sell are good, maybe a bit overpriced, but still good. The customer service is TERRIBLE. I was promised the issue with my order would be resolved (both on the phone and via email) and to this date - 3.5 months later - nothing has been done. I feel cheated and unappreciated as a customer. I won't purchase their products again. read more

I love the store and products. Could it be the relaxing atmosphere or the smells that conjure the sea and forests or the lotions tempting me to try them all at once? The monthly smell deal and the holiday boxes are a guilty pleasure of mine and I think the uniqueness of the scents really are nice when you are wearing a lotion you will guarantee compliments wherever you go. Additionally being a local company it's a nice gift to bring to our out of town guests when we go visit them. The sales people are nice enough I have never had a problem with the service. My preference for the Manchester store is that it's more rustic and seems to carry more variety of products. Way better than bed bath and beyond. read more

I love the products at K Hall. However, the guy(s) helping behind the counter are not so great. One guy kept belching and smelled like a beef sandwich. Maybe he was just helping out during a busy time (hopefully!) The products are great, but the staff is kind of "iffy". read more

Huffy puffy phony staff with hoity toity clients who think that their candles smell better than everyone else's. They are delusional and will not last long with fickle clients who find a better and nicer place to buy smelly stuff. Their policy that requires a picture id to match their credit card is ridiculous and insulting. Money paid on a debit card is sufficient. Bye bye. read more

A fun store with lots of smells; warning: avoid if you have sensitivity to fragrance or allergies. K. Hall Designs has an eclectic assortment of goods: Perfumes scents that correspond to their whole line which includes candles, fragrance sticks, lotions, body butters, and linen waters. My favorites were the Sandalwood, Moss, and Peony. I realized after coming in here yesterday, that I'd been given one of their room diffusers as a gift once, not knowing that they are a local company. Pretty rad because they sell their line of goods all over the world. Go St.Louis! K. Hall Designs also carries various home items like vases, table decorations, pottery, and stationary. Check out their fun line of clothing for kids and adults. Made from silky soft flax, the baby dresses are especially cute! I seriously contemplated buying one as a gift, even though I don't know anyone with a baby! My only flaw with this store is it's location: completely unnoticeable amongst the bustle of Manchester road. I talked with the woman who works there, and the reason behind it, is that their factory is just behind the store. Well that makes sense. Overall, a great little shop with a wide assortment of fragrances. Something for everyone! read more

I love the way most of these products smell and I have over 12 diffusers in my home. No Doubt that most of their products are pretty nice. But I find that some of the diffusers don't last as long as others in the their price category. Also their liquid soaps do not lather well. If you squirt a quarter-round amount of soap in the palm of your hand and lather with water, there are barely any bubbles. Soap is supposed to lather. It's how it lifts dirt from your hands, and being a guy, this soap doesn't work well on my hands. It just doesn't get the job done. The lemon verbena soap also has a disappointing rubbery low note. For this amount of money, I expect way more. read more

The customer service in this store is deplorable. They follow you all over the store & act like you're going to steal something. I returned an item with a receipt & within 7 days & they tried to give me a store credit. I refused as I have no intention of going back in the store & they said they would mail me a check. It's over a month later & guess what no check. Never again will I go back in there so what would I do with a store credit? read more

I love supporting local businesses. I especially like sending local gifts to my out of state friends and family. I've purchased from this boutique several times and now I'm done. SUPER PRICEY and RUDE STAFF. The owner is quite RUDE and does not have a Customer Service mindset. If your customer is trying to shop, don't walk in front of them without saying excuse. Greet them at the door and treat them like your business depends on it. read more

I'm a temporary employee of K Hall Designs and I couldn't be more thrilled to have had the chance to work there. Have you ever discovered something GREAT and wanted to tell EVERYONE!? of course you have, as am I about it.. I found out about a temporary night shift opportuny, made a call, and got an interview. Now im part of what makes K Hall such an awesome little company. This truely is the most positive, uplifting work experience I may ever have. I work with a fun energetic crew, along side and under the coolest boss anyone as ever had. Im shooting for the BEST REVEIW EVER! so let me finish with why you should spend ALL YOUR MONEY at K. Hall! you wont just be buying a candle, or a bottle of soap, your supporting a system of hard working dedicated individuals, friends and their family. Anyways, I hope you receive, from K. Hall Products, the same positive energy, and satisfaction I get each shift i work at K. Hall Designs. read more

Interesting store. Went in with my girlfriend. The smells were overpowering that I had a headache that entire afternoon. My girlfriend is an aromatherapist so she asked the saleslady about the soaps whether they were made with actual milk, figs, etc. She could not answer the question. We didn't see an ingredients list either. I was disappointed thinking finally a locally green place. Does anyone know of soap and skincare place where the products are made with local ingredients? read more

I briefly visited the store located in the CWE, which is the neighborhood where I grew up and currently live. I did not look my best - I had on sweat pants, a T-shirt, and probably looked like I needed a shower. Also I am 24, so I probably look like I have no money. I cheerily said hello to the young lady sitting at the register. She barely addressed me with a condescending smile. I could not believe it... I work in the customer service industry and this is absolutely not something you want your employees doing. I may have looked like a "hoosier," but does that call for not even GREETING me? I had plenty of money in my pocket ready to spend for X-mas presents.... But you know I left, embarassed and offended. Sorry to bore people with a sob story, but whoever owns this place, I hope that you understand that this is not the behavior that will grant you a good reputation with your locals. Really wish I could have enjoyed this place for what it was. Maybe I will try it again... read more

I have used the Milk scented products ever since I discovered them more than 10 years ago at a Restoration Hardware store in an L.A. mall. When I smelled the Barr Co. original scent several years ago in a small boutique, I had to have it! I purchased the bar soap, liquid cleanser, tin salve, 3 perfume sprays, and a couple other Barr Co. products. Unfortunately, the spray scent wasn't holding up in the first bottle I was using. Long story short, I contacted K. Hall and mailed the 3 bottles back. Upon receipt, I was told I had a credit of $126 with them. I chose to be understanding about not receiving an actual refund because I figured I would use that credit on the products I know are stable. I'm on their mailing list, so last week, I got an email about a 20% sale this past Saturday. I called 2x for assistance with possibly using my credit. No one returned my calls. This weekend, I spoke with Brian (a mgr) who suggested I speak with Jean on Mon. when they would also be having a 30% discount for Cyber Mon. I called before writing this review and Rebecca relayed a message from Jean that I was not offered a credit, just a replacement. Livid, I asked Rebecca to relay a message to Jean that that wasn't true. If it was, she/they would have sent me 3 replacement bottles when I returned the other 3. Jean told me then to let her know which products I wanted. I told her I may not order them for a while so that I could use up more of what I still had. I can't even wrap my mind around how I've been treated this past week, as though I'm a criminal trying to scam the company! I even told them that the bottle of Milk spray that I have from several years ago still smells great and I'd probably get more of it (with the credit). A linen spray that a friend gifted me with 5 years ago also still smells great! To say I'm angry, extremely disappointed and put-off to K.Hall now is an understatement. They have lost my trust and loyalty. And, they still have $126 of my money! Peace be with you if you ever have to deal with them over a faulty product. Their Customer Service is the real crime and the BBB should be made aware. Shame on you, K. Hall. read more