On floor Staff- 5/5 Fantastic people! Yadarelis was communicative and helpful. She is great with…read morepeople and gets urgency for finding the right appliance, given what is shared and needed. Definitely wants you to have a great shopping experience. We ended up buying a washer, dryer, and fridge. Great pricing for value. Owners- 5/5 Helpful and informative. Asked them for help with the best suggestion for a water softener to care deeply for appliances that are new, and gave a few suggestions and information on the Houston area needs for home care, given we moved from CA. Delivery- 4/5 The positive: Communicative and called ahead of time to let us know they were 30 mins away. What needs improvement: The delivery men mentioned that they were NOT given the correct tools to finish the job of leveling out the panels on the fridge or what was needed for installation of the fridge upon delivery, because they "switched delivery trucks on them". Unfortoley, that leaves us the customer, waiting for them to come back and finish the job they were paid for. It's been a week, and we are still waiting for them to come back and level out the panels on the fridge. This is either the delivery men's lack of preparation before delivery or the owners' lack of structure to ensure delivery has what they need for all to go as needed.

What a good group of guys. Love supporting our veterans and these guys are a top, solid group of…read moregood dudes. Service is great, and they offer great deals, lots of bang for buck. Not the full suite of options like you get in a big box store, but plenty of great options. At least stop by and look for diligence's sake, there are great deals to be had!

Akai (owner/technician) was great. Responded quickly to fix a GE dryer; and arrived on-time…read more Diagnosed the problem quickly and had the necessary parts with him. Had the dryer working within 30 minutes. Total charges were very reasonable. I highly recommend A & G Appliance for appliance repairs.

Akai is amazing. Our problem was the dryer that made an odd noise when it was running. Akai fixed…read morethe area that looked like it may have been damaged from the factory. He also came out the same day and informed us when he was on his way! Finally our dryer sounds normal when it is on. I HIGHLY recommend this company for any appliance problem you may have.

This company saved my Christmas! Three days before Christmas my oven quit heating. We had a ton…read moreof baking to do in addition to cooking for Christmas Eve and Christmas Day. On a Sunday evening, I started making calls to schedule someone for Monday morning. When I called Vectors, they actually answered the phone! He said he was booked on Monday but could send someone out in the evening. I needed service before then! Long story short, he rearranged the schedule and got a technician out to my house by noon on Monday. The technician, Roman, was quick to diagnose and repair the oven. Great customer service. Very nice, professional and accommodating. Thanks for your help!

Victor is on time and very professional. He fixed our problem with our dryer without having to…read moreorder any parts. The $50 fee to come out is used towards any work done. We will use Victor again if we need any work done on our appliances.

Highly recommend them. Professional, on time and honest. 10 out of 10!! We maintained consistent…read morecontact while parts on order. They were flexible w my schedule. Very pleased overall.

Victor was on time, knowledgeable about our washer/dryer combo, and repaired it promptly. Good…read morecommunication, pleasant to work with. I recommend him for appliance repair.

Ryan Cooper serviced my Maytag Neptune today! I learned lots of facts about the washer. He was…read morepolite, kind and brought knowledge about the brand and appliances in general. He diagnosed it quickly to replace the needed part. Also, TSA scheduler was quick to get him here to Katy too! When you can't use the washer that is an important feature as well. I will be using them if my ol' Maytag needs servicing again.

Top notch repair work. Easily diagnosed the issue to an under counter beverage cooler. Part had to…read morebe ordered from manufacturer. TSA kept me in communication the entire time the part was in transit. TSA did a good job with costumer relations

I met Mr. Byron through my mother. In the past, she had needed some recliner beds and he had been…read moreable to help her find exactly what she needed at a great price/ great service. So as I was moving into my new apartment, she recommended him. It has been a great experience. He gave me the different catalog websites to look into and I put in my order for a bedroom set. It is great quality, and delivery was quick and easy to coordinate. I am now looking into buying my living room set and will not go elsewhere. Also, he is very accessible, great communication. Highly recommend!

I visited the store yesterday to purchase a new mattress for my daughter. Mr. Byron was great and…read moremade the process quick and easy. I definitely recommend and will visit again. The price and service is excellent! Thank you!

This is my first stop whenever I need an appliance. I've sent my parents and friends here. They…read moredon't disappoint. Great customer service and good prices. It's worth the look!

We first purchased our LG refrigerator from West Appliances and it was a smooth process. Their…read morefacility allows you to walk around and see all of the appliances they have in stock. The owner will also tell you what items they have on the way. Our refrigerator was delivered 4 days after we purchased and the company delivered, installed, and took our old appliance away. What a breeze for us! After moving into our new home, we then needed a new washer and dryer, so back to West. We got a steal on our new Maytag Washer and Dryer and wow, do they work? Commerical products in our home... I feel so luxurious. I will always recommend West Appliances for any new appliances. A few scratches or dents do not bother me and the price is always better than Home Depot, Lowes, Amazon, or any other box store. I WILL BE BACK WEST!

Nice guy Clean and fast…read more Affordable price. Friendly service Good customer service They fix my dryer so fast

These people are scammers! Their techs are idiots and don't know what they are doing! They charge…read moreyou for the service call and then they say that they can't find the parts and fix it just to get the money!