Better Late Than Never...I'll start by saying that in the history of positive reviews being long…read moreoverdue, this one should take the cake. Once upon a time (some 5 years ago) in the attic of a house in Southern California, asbestos contamination reared its ugly head - thus beginning our abatement saga. It all began one day with an innocuous visit from an AC company. The service person went into the attic for a routine inspection of the unit, and came down with the surprising announcement of having found a crushed air duct. This report was concerning since the old ducts were in some measure, comprised of asbestos material. Apparently, a worker in the past must have stepped on the duct and decided not to report the damage to us. Consequently, there's no telling how long potentially contaminated air was being blown through a compromised duct, exposing us to asbestos fibers. We were advised to not use the unit, and immediately contact an asbestos abatement company to remove the crushed duct. I'd seen and heard reports of people dealing with the nightmare of asbestos contamination, but now it was our turn. So what to do, where to start? The AC rep suggested a friend of his who ran an abatement company (which shall remain nameless), so I gave them a call, and spoke at length with a high-ranking person at the company, who assured me his team would do a professional and careful job of removing the damaged duct, along with replacing the other old ducts as well. Being wary of the risk of things going wrong, I hired a plumber I trusted (who'd previously re-piped the house) to be in the attic and videotape the abatement procedure. About a half an hour in, the plumber came down with an alarming report that the workers were failing to thoroughly wet down the ducts before crushing them and were recklessly stuffing them into plastic bags - causing plumes of dust and fibers to fill the attic space. He advised me to immediately cancel the "abatement" and hire an independent asbestos inspector to determine the extent of widespread contamination of not only the attic, but the master bedroom below - in which the "clean room" was set up. As we reviewed the video tape together, it was obvious the whole procedure was being improperly run. Where there should've been at least two clean room chambers, there was only one. Also, it was a windy day, and the crew had left the front door open, along with a window in the master bedroom, in which the clean room was set up - thereby allowing uncontrolled currents of air into the house during the abatement procedure. I called the company owner and told him my concerns about how the operation was being run, and that I wanted the procedure to stop immediately. The next week, I hired an independent company to take test samples in the attic and master bedroom - and the results were concerning. Not only did the inspector find asbestos fibers in the dust that now coated all the attic beams, he actually found a coal-sized chunk or two of asbestos on top of the furnace cabinet grate. After I provided the positive test results to the negligent abatement company, they refused to accept liability - even though I had irrefutable proof of their negligence on video tape. Had I wanted to take them to court, it would likely have been an open and shut case, since not only did I have an eyewitness with the plumber in the attic, but more importantly, a "see it with your own eyes" witness in the video he shot. But since I was dealing with an aging parent on hospice care, my main objective was just to make the house safe again as soon as possible, and avoid simultaneously dealing with the double-nightmare of litigation. Enter Fresh Air to the rescue! My first contact with the company was Erin McConnell. She listened patiently and responded with empathy, as I gave her the details of the nasty situation we were dealing with. I mentioned to her of having earlier contacted an independent remediation specialist, named Frank (whom Erin had worked with before), and she assured me of his professionalism in overseeing a Procedure Five abatement operation. Frank took samples in the attic and elsewhere in the house, to determine the degree of contamination. He said we'd need to evacuate the premises for two weeks while the abatement was taking place. He took air and surface samples to monitor progress of the abatement and reported the results to me each day. Though there were some setbacks, I credit Erin - with her pleasant and assuring demeanor, for keeping things on track and for mediating to completion, a successful abatement procedure - they just don't come any nicer than Erin McConnell - or companies more professional, than Fresh Air. So if you find yourself dealing with your own personal nightmare involving some nefarious form of contamination - be it asbestos, mold or whatever - then I highly recommend reaching out to the good folks at Fresh Air to help make your living space safe again.

I really hate leaving a negative follow-up review, mainly because Fresh Air did my original…read moreasbestos duct removal about 9 years ago, and they did fantastic work. I always said I'd bring them back for the next phase of the project--life just moved slowly, and here we are almost a decade later. I reached out again recently, and unfortunately, the experience wasn't the same. It took about three days to get a call back, which I didn't mind because of the excellent service I'd had in the past. The rep came out, I showed him the areas I needed removed, and we had a good conversation. He gave solid advice and said he'd send over a quote. Three days later, I texted to follow up--to check whether the quote had been sent or had gone to the wrong email. I never received a response. It's now been 3-4 months without any communication. Honestly, he could have reached back out to me and told me the job was too small, or that they weren't willing to take it on. Any form of return communication is always better than no communication. At this point, I'll have to take my (admittedly small) job elsewhere. I'm genuinely disappointed because I was looking forward to working with them again, but the lack of follow-up left me stuck. I wish my experience this time matched the first one, but I wanted to share an honest update for anyone considering long-term work or multiple phases.

Great start with Nick so far! So welcoming, informative and patient. I'm so stressed, and he went…read moreout of his way to help minimize my stress. Ask to speak with Nick when you call VM3 Environmental. I just booked them based on Nick. Will review again with my experience once testing is done. Thanks, Nick!

Service was great, speedy, professional, accommodating and customer service based…read more We received the report in a very reasonable amount of time.

Very good experience. Jeff is nice and good in answering questions. Wi6ld recommend!!read more

Great service and very knowledgeable. Had asbestos testing performed and did my research to ask the…read moreright questions. Turnaround time is dependent on the lab so plan accordingly. Jeff was great to work with and will use this service again if needed in the future.

Michael at Pro Environmental Testing was thorough and professional throughout the entire mold…read moreinspection process. He was very transparent with his pricing and there were no hidden fees which was nice. He did not pressure for more sample than what was needed. He even offered sound advice on which type of test is preferred for certain areas (swab vs air). He identified visible mold in multiple areas of my apartment and backed it up with lab-certified air and surface samples. The interpretation report clearly explained the findings -- including the detection of Stachybotrys (toxic mold) in the master bathroom -- and outlined exactly what remediation steps were needed. Highly recommend if you want honest, science-backed results and not just a guessing game. We will be using Michael's services again if needed.

I had a wonderful experience speaking with Mike. He responded to my call almost immediately and…read moretook the time to thoroughly explain the asbestos testing process and answer my questions. What impressed me most was his willingness to share valuable information without any pressure or expectation that I would immediately move forward with testing. It's refreshing to encounter someone who genuinely cares about helping people make informed decisions. I truly appreciate his time and would highly recommend reaching out to him!

Great company and first time using them. Kent was in the…read moreoffice and was able to setup testing the next day to get the ball rolling. He was also very helpful with random questions I had and other tid bits of knowledge about asbestos. Jay (my tech) was informative and thorough when taking samples and images of the areas. He was able to answer questions I had while he was taking samples. Both were professional and friendly. The lab team got me my results back in a timely manner with all the details.

A decent company that does good work with regards to testing. My main gripe is lack of clarity and…read moreresolution of an issue that I had brought up. When I wanted some testing done, the deceptive thing they said was that I can do multiple tests for one price. So I clarified that if I were to test 3 rooms, it'd be the same price as 5 rooms and they said yes. So I literally said to the representative " so whether I test 1 room or 5 rooms, it's one price and she confirmed yes. Lo and behold I get slapped with a charge 5 different rooms. Well I called to clarify, they told me it was one price but per room. I was frustrated because that was my default assumption. It's like going to a restaurant and ordering something and the server says "all pastas are for one price whether you get 1 or 10, it's all one price" and you order 4 pastas for the family and 4 more to go to take home and they slap you with a bill for 8 pastas and tell you it's one price but for each pasta. Well duh! That's everyone's default assumption. You making that qualifying statement serves to confuse the customer. It feels like a deceptive tactic to make it seem like all tests are for one price in order to bait you into more tests. It left a bad taste in my mouth honestly. That being said, the worker was nice and the job was done which why I can average out the score to 3 stars. Would I use them again.... Maybe, but I may shop around a little more.

I was referred to JLM Environmental by a very competent (Long Beach-based) Realtor, with many years…read moreof experience pertaining to historical buildings. I needed an "ASAP" thorough evaluation for both Asbestos and Lead. Remarkably, they scheduled the evaluation within one (1!) working day. Their two-man team arrived right-on-time, explained all aspects of their processes and worked with 100% focus + professionalism. I paid an incremental fee for rapid results and received their exceeding thorough reports (plus photos) within less than 24 hours! I whole-heartedly recommend this leading-edge organization without the slightest reservation!!

Updated 9/24/26 after hiring JLM Environmental for a second time for post-asbestos removal air…read morequality testing. The inspector, Dimitri Owens, came to my property to perform a thorough visual inspection and collect samples to verify that the asbestos removal company had successfully eliminated all hazardous materials from my home. Dimitri was punctual, professional, knowledgeable, and genuinely kind throughout the entire process. He took the time to answer all of my questions and ensured I felt informed and comfortable every step of the way. He is one of the best professionals I have worked with in this industry and is truly a valuable asset to JLM Environmental. I highly recommend both Dimitri and JLM Environmental to anyone seeking trustworthy, high-quality service to protect their home and the well-being of their family!

Look no further! The team at Titan was extremely helpful…read moreand on top of things. They helped guide me through the entire process of getting my condo tested for asbestos testing. Awesome experience

Completely unresponsive. They don't do wall samples…read more Their outside air sample was too close to the house . They did not have a diagram in their report showing where their samples were taken , and their report was riddled with errors. Phone calls and emails did not produce results. The bad reviews were correct about this company. My public adjuster insisted on using them. They dragged their feet from the very beginning by a couple of weeks, and again for the report, and now the report is flawed. And no response from the company.

I really got lucky finding this company. We had some questionable cement board as we were having…read moreour kitchen remodeled and Steve helped us test a sample to make sure it didn't have asbestos. I've got to tell you how waking up without the stress of asbestos on my mind is pretty amazing. Breathing easy. Thanks again, Environmental One!

Was incredible quick and wonderfully helpful. Absolutely recommend as he was able to come in day of…read morereaching out and run a scan for our kitchen. Absolutely recommend to anybody who needs quick service.

Jeff is amazing. I had another company come in (Pro Environmental) that overcharged and botched…read morethe sample. Jeff came in and did everything professionally and was a straight shooter. Highly recommend him.

They were able to arrive to my location on a short notice! They also were able to reschedule after…read morean agent of a home listing did not have the proper key to open. The team communicates well and they respond via text, email, and yelp. Strongly recommend.

Requested a quote from these guys last month in regards to repairing water damages and replacing my…read moreroof. Although we went through a different companies (which I hope I won't be regretting down the line), the project manager Victor from ARG, has remained extremely kind, communicative, honest, and informative with any questions or concerns I have with expectations and work performed -- a true professional. I wish there were more people like him in the construction world and hope that we can come together during another project in the future. Wishing you nothing but the best, to Victor and the team! YOU GO, ARG!

We recently found mold in our back room and reached out to ARG Restoration and Construction. We…read morespoke with Mario, and he was able to respond right away and even came out for a same-day visit. Once we agreed to the estimate, he had his team ready to start the mold remediation within 48 hours. Mario and his employees were incredibly polite, professional, and respectful throughout the entire process. They treated our home and us with care, and communication was always easy. They took the time to explain everything, completed the remediation within the timeframe they gave us, and immediately followed up with the reconstruction of the room. They also went above and beyond by doing a complete wipe-down of our bathroom and taking care of several touch-ups. Our bathroom and back room look amazing compared to how they looked before! We would definitely recommend ARG Restoration and Construction to anyone in need of restoration or construction services. Thank you so much to Mario and everyone at ARG--you are all truly appreciated!