I really hate leaving a negative follow-up review, mainly because Fresh Air did my original…read moreasbestos duct removal about 9 years ago, and they did fantastic work. I always said I'd bring them back for the next phase of the project--life just moved slowly, and here we are almost a decade later. I reached out again recently, and unfortunately, the experience wasn't the same. It took about three days to get a call back, which I didn't mind because of the excellent service I'd had in the past. The rep came out, I showed him the areas I needed removed, and we had a good conversation. He gave solid advice and said he'd send over a quote. Three days later, I texted to follow up--to check whether the quote had been sent or had gone to the wrong email. I never received a response. It's now been 3-4 months without any communication. Honestly, he could have reached back out to me and told me the job was too small, or that they weren't willing to take it on. Any form of return communication is always better than no communication. At this point, I'll have to take my (admittedly small) job elsewhere. I'm genuinely disappointed because I was looking forward to working with them again, but the lack of follow-up left me stuck. I wish my experience this time matched the first one, but I wanted to share an honest update for anyone considering long-term work or multiple phases.

Everyone I talked to there was very nice, but unfortunately they have completely ghosted my…read moreproject. I have multiple emails that have gone unanswered which is very frustrating.

Mark and Universal Abatement Services were a pleasure to deal with. Mark was highly responsive,…read moreand the team was very efficient. Mark sent me a reasonable quote immediately and the work was completed within a week of contacting him.

Highly recommend hiring this company if you need this kind of work done .Bruce Jamieson was always…read moreavailable to take calls and answer my questions. I hired them but in the end the work was not actually required to be done on my house. Give them a try is you Abatement Services

We had a small but important job that we need to be done right. We entrusted it to Cari and her…read moreteam, and we were glad we did. Her team removed some efflorescence from a basement storage room. The job was done professionally, on time, and for a reasonable price. I recommend them highly.

I selected Sensitive Environmental among 8 companies after careful side-by-side comparison of their…read moreYelp reviews, communication, interaction, responsiveness and - price, of course! As it is the case with all vendors with no exception, you only know after the job is done and necessary certifications secured. Everything went very well - they showed up on time, delivered expected results in a short time, so I would definitely choose them again should I have the opportunity. Great job altogether!

I cannot say enough good things about Restoration Masters and the way they handled our home after…read morewe experienced smoke and debris damage. From the beginning, they were professional, knowledgeable, responsive, and extremely thorough. What impressed me most was that they truly advocated for doing the job correctly. When the initial insurance scope did not fully address everything that needed to be restored, Restoration Masters took the time to document the damage, explain why additional work was necessary, and provide the information needed to support the supplemental work. They weren't interested in taking shortcuts--they wanted to make sure our home was properly restored and safe for our family. Gary was especially wonderful to work with. He was patient with all of our questions, kept us informed throughout the process, and helped us navigate a stressful insurance claim when we weren't always sure what the next step should be. Having someone knowledgeable on our side made a huge difference.

We had a horrible leaking pipe in our apartment that made a lot of damage. Gary and his team went…read moreto work quickly & effectively finding all the damages . They tore out all the walls and flooring. They also made sure to disinfect , clean & dehumidify the rooms. I have never seen a more professional company work so well together & so quickly. They work so neatly ! Very professional ! I would definitely recommend.

I highly recommend Will and his team for asbestos abatement. Will was always available to answer my…read morequestions, he explains the process well and make sure everything was taken care of. Whenever something came up, he didn't hesitate to drive to my house, even on short notice, to check the work and address my concerns. His crew was professional, came on time, courteous, and dedicated to doing the job right. They maintained proper containment and worked efficiently. My home also passed an independent air clearance test, which gave me great peace of mind and confidence that the work was completed safely and professionally. Thank you very much Will and to your team!

Will was easy to communicate with and speedily handled the asbestos our inspector found in the HVAC…read moreinsulation.

Very responsive. Ami (owner) was patient in answering all questions and concerns before project…read more Work done efficiently and thoroughly. Competitive pricing. Recommend highly to handle a difficult problem.

Ami (owner) and his team are great! We needed help finishing a lead abatement process on our patio…read morethat we began ourselves and then realized was bigger than we could handle - specifically in TWO WEEKS before our sons 1st Birthday Party. Ami was honest, respectful, and gave us multiple options on how to proceed to keep our budget in mind. His team went above and beyond covering areas that we originally didn't anticipate, and focused on making sure first and foremost the area was safe for our toddler to play under. We'd highly recommend Ami & Haztek to anyone needing Lead Abatement work!

We're getting a new HVAC and the HVAC company took pictures of our asbestos and sent it over to…read morePEAS. They were able to come out the very next day to remove the asbestos from our house attic. As you can see in other reviews, they built a containment area, laid plastic down on the ground for their shoes and they taped all vents closed. They double bagged everything, vacuumed everything up for a good 2 hours, cleaned all the vents for our new AC unit to be installed. They arrived early and finished in 3 1/2 hours. Michael and Rigo were a great team. They took pictures. Michael texted them to me right away. If you need asbestos removal, I highly recommend them. Prompt, professional, great communication, arrived early, very polite, left my house very clean!

Very efficient and effective. Left my place clean and orderly caused by a water leak and mold. Will…read moreuse in the future.

I have a 100 year old home that I am doing a bathroom remodel and my contractor requested a lead…read moreand asbestos analysis. Lead was found and removed but I was told no asbestos. After paying for the analysis and lead removal some asbestos was found attached to a 9 by 9 inch heating vent in the wall and the company had to come back to remove. It took 5 minutes to cut out and remove and I was charged $1250 for a job that should have been detected and removed from the beginning. A true scam as anyone in this business should have suspected asbestos in a 100 year old home's heating system. No special precautions were taken to remove the area in question. I could have taken it out myself and saved myself the money.

I had popcorn ceiling that needed to be removed as well as some transite pipes. After several bids…read morefrom multiple companies I went with KB environmental and it was a great experience. Paul was awesome to deal with every step of the way, the price was fair and overall it was great experience for something that was really stressing me out. There was even a payment issues that was 100% my fault and they were respectful and professional while I got it resolved. Other companies talked down to me or acted like they didn't want my business so it was refreshing to speak with Paul who was polite and direct from the first conversation. Thank you for everything!