Kelly was recommended by one of our contractors to discuss asbestos abatement options before doing…read moresome remodel work. Kelly came on time, told me honestly what the project would entail (quite a bit) and said that if he was in my shoes and current situation, he would not go through with the work. I appreciated his honesty so much and his time in providing that advice, which likely saved me tons of money and headache. Would highly recommend Kelly for an honest opinion about your project, and I am confident his work would be just as good.

As a home owner, dealing with hazardous material during construction can be daunting. I've dealt…read morewith abatement in the past, and my experiences were mostly negative. Last week, I followed a professional referral and hired Key Environmental Services, and everything was excellent! Kelly is a no-BS straight shooter and as real as it gets. We agreed on a price and time, and that was that. His crews are respectful, professional, clean, and fast. Kelly delivered exactly the services promised, didn't play any games, and remained available for questions and advice after-- couldn't hope for anything better. I won't hesitate to hire or recommend Key Environmental in the future. Thanks, Kelly and team.

Better Late Than Never...I'll start by saying that in the history of positive reviews being long…read moreoverdue, this one should take the cake. Once upon a time (some 5 years ago) in the attic of a house in Southern California, asbestos contamination reared its ugly head - thus beginning our abatement saga. It all began one day with an innocuous visit from an AC company. The service person went into the attic for a routine inspection of the unit, and came down with the surprising announcement of having found a crushed air duct. This report was concerning since the old ducts were in some measure, comprised of asbestos material. Apparently, a worker in the past must have stepped on the duct and decided not to report the damage to us. Consequently, there's no telling how long potentially contaminated air was being blown through a compromised duct, exposing us to asbestos fibers. We were advised to not use the unit, and immediately contact an asbestos abatement company to remove the crushed duct. I'd seen and heard reports of people dealing with the nightmare of asbestos contamination, but now it was our turn. So what to do, where to start? The AC rep suggested a friend of his who ran an abatement company (which shall remain nameless), so I gave them a call, and spoke at length with a high-ranking person at the company, who assured me his team would do a professional and careful job of removing the damaged duct, along with replacing the other old ducts as well. Being wary of the risk of things going wrong, I hired a plumber I trusted (who'd previously re-piped the house) to be in the attic and videotape the abatement procedure. About a half an hour in, the plumber came down with an alarming report that the workers were failing to thoroughly wet down the ducts before crushing them and were recklessly stuffing them into plastic bags - causing plumes of dust and fibers to fill the attic space. He advised me to immediately cancel the "abatement" and hire an independent asbestos inspector to determine the extent of widespread contamination of not only the attic, but the master bedroom below - in which the "clean room" was set up. As we reviewed the video tape together, it was obvious the whole procedure was being improperly run. Where there should've been at least two clean room chambers, there was only one. Also, it was a windy day, and the crew had left the front door open, along with a window in the master bedroom, in which the clean room was set up - thereby allowing uncontrolled currents of air into the house during the abatement procedure. I called the company owner and told him my concerns about how the operation was being run, and that I wanted the procedure to stop immediately. The next week, I hired an independent company to take test samples in the attic and master bedroom - and the results were concerning. Not only did the inspector find asbestos fibers in the dust that now coated all the attic beams, he actually found a coal-sized chunk or two of asbestos on top of the furnace cabinet grate. After I provided the positive test results to the negligent abatement company, they refused to accept liability - even though I had irrefutable proof of their negligence on video tape. Had I wanted to take them to court, it would likely have been an open and shut case, since not only did I have an eyewitness with the plumber in the attic, but more importantly, a "see it with your own eyes" witness in the video he shot. But since I was dealing with an aging parent on hospice care, my main objective was just to make the house safe again as soon as possible, and avoid simultaneously dealing with the double-nightmare of litigation. Enter Fresh Air to the rescue! My first contact with the company was Erin McConnell. She listened patiently and responded with empathy, as I gave her the details of the nasty situation we were dealing with. I mentioned to her of having earlier contacted an independent remediation specialist, named Frank (whom Erin had worked with before), and she assured me of his professionalism in overseeing a Procedure Five abatement operation. Frank took samples in the attic and elsewhere in the house, to determine the degree of contamination. He said we'd need to evacuate the premises for two weeks while the abatement was taking place. He took air and surface samples to monitor progress of the abatement and reported the results to me each day. Though there were some setbacks, I credit Erin - with her pleasant and assuring demeanor, for keeping things on track and for mediating to completion, a successful abatement procedure - they just don't come any nicer than Erin McConnell - or companies more professional, than Fresh Air. So if you find yourself dealing with your own personal nightmare involving some nefarious form of contamination - be it asbestos, mold or whatever - then I highly recommend reaching out to the good folks at Fresh Air to help make your living space safe again.

I really hate leaving a negative follow-up review, mainly because Fresh Air did my original…read moreasbestos duct removal about 9 years ago, and they did fantastic work. I always said I'd bring them back for the next phase of the project--life just moved slowly, and here we are almost a decade later. I reached out again recently, and unfortunately, the experience wasn't the same. It took about three days to get a call back, which I didn't mind because of the excellent service I'd had in the past. The rep came out, I showed him the areas I needed removed, and we had a good conversation. He gave solid advice and said he'd send over a quote. Three days later, I texted to follow up--to check whether the quote had been sent or had gone to the wrong email. I never received a response. It's now been 3-4 months without any communication. Honestly, he could have reached back out to me and told me the job was too small, or that they weren't willing to take it on. Any form of return communication is always better than no communication. At this point, I'll have to take my (admittedly small) job elsewhere. I'm genuinely disappointed because I was looking forward to working with them again, but the lack of follow-up left me stuck. I wish my experience this time matched the first one, but I wanted to share an honest update for anyone considering long-term work or multiple phases.

I selected Sensitive Environmental among 8 companies after careful side-by-side comparison of their…read moreYelp reviews, communication, interaction, responsiveness and - price, of course! As it is the case with all vendors with no exception, you only know after the job is done and necessary certifications secured. Everything went very well - they showed up on time, delivered expected results in a short time, so I would definitely choose them again should I have the opportunity. Great job altogether!

We had a small but important job that we need to be done right. We entrusted it to Cari and her…read moreteam, and we were glad we did. Her team removed some efflorescence from a basement storage room. The job was done professionally, on time, and for a reasonable price. I recommend them highly.

I had a water leak that required asbestos abatement after the floor removal and mold remediation…read morefor the walls. JNR came over and gave me a good price. But I had to go with the restoration company I had already signed a contract with because they had already performed some services for me. If had had to pay them off it would have cost a lot of money. So it was cheaper have them finish the job for a package price. JRN was professional, and offered good advice on how to reduce repair costs. They are certified for asbestos and mold remediation. The lesson I learned is always find out the cost of a service before it's performed, even if you think insurance will pay for everything. In my case I did not have enough insurance coverage.

I called JNR because of mold concerns in my apt. My initial phone contact with the company was…read morewith Jennifer Ramirez, Off. Mngr. She's welcoming, professional & very knowledgeable. I uploaded photos of the suspected mold areas to Jennifer. She confirmed receipt immediately & scheuled a next day inspection with Jose Ramirez, General Mngr. He did the inspection today, right on time. He explained what he detected & how to remedy the problems. He too is professional, knowleldgeable & very sweet & polite. I'm very impressed by these people. It's so refreshing to do business with people who conduct themselves like professionials. I would definitely trust them to be reliable & do the repair job to my satisfaction.

I hired Pacific Environmental & Abatement Solutions for abatement work during my water remediation…read moreefforts once asbestos was detected. Michael Castillo and his team were excellent from start to finish. They got the work done quickly without cutting corners, which kept the rest of my remodel on schedule. What stood out most was how clean they kept everything. The work area was tidy and contained every day, which matters a lot with this kind of work in your home. Michael was also very communicative throughout. He kept me updated on what they were doing and what to expect next, so I never had to chase anyone down for answers. i highly recommend Michael and the PEAS team.

We're getting a new HVAC and the HVAC company took pictures of our asbestos and sent it over to…read morePEAS. They were able to come out the very next day to remove the asbestos from our house attic. As you can see in other reviews, they built a containment area, laid plastic down on the ground for their shoes and they taped all vents closed. They double bagged everything, vacuumed everything up for a good 2 hours, cleaned all the vents for our new AC unit to be installed. They arrived early and finished in 3 1/2 hours. Michael and Rigo were a great team. They took pictures. Michael texted them to me right away. If you need asbestos removal, I highly recommend them. Prompt, professional, great communication, arrived early, very polite, left my house very clean!

the HVAC in my new house was inspected and had asbestos insulation. Instead of moving into the…read morehouse, I had the AC replaced. KB removed the old ducting and asbestos in one day. Everything was clean and neat. The workers were polite and knowledgeable and helpful. Price was very reasonable. Would highly recommend. KB Environmental 12750 Raymer Street Unit 4 North Hollywood, CA 91605

I have a 100 year old home that I am doing a bathroom remodel and my contractor requested a lead…read moreand asbestos analysis. Lead was found and removed but I was told no asbestos. After paying for the analysis and lead removal some asbestos was found attached to a 9 by 9 inch heating vent in the wall and the company had to come back to remove. It took 5 minutes to cut out and remove and I was charged $1250 for a job that should have been detected and removed from the beginning. A true scam as anyone in this business should have suspected asbestos in a 100 year old home's heating system. No special precautions were taken to remove the area in question. I could have taken it out myself and saved myself the money.

Great company and first time using them. Kent was in the…read moreoffice and was able to setup testing the next day to get the ball rolling. He was also very helpful with random questions I had and other tid bits of knowledge about asbestos. Jay (my tech) was informative and thorough when taking samples and images of the areas. He was able to answer questions I had while he was taking samples. Both were professional and friendly. The lab team got me my results back in a timely manner with all the details.

A decent company that does good work with regards to testing. My main gripe is lack of clarity and…read moreresolution of an issue that I had brought up. When I wanted some testing done, the deceptive thing they said was that I can do multiple tests for one price. So I clarified that if I were to test 3 rooms, it'd be the same price as 5 rooms and they said yes. So I literally said to the representative " so whether I test 1 room or 5 rooms, it's one price and she confirmed yes. Lo and behold I get slapped with a charge 5 different rooms. Well I called to clarify, they told me it was one price but per room. I was frustrated because that was my default assumption. It's like going to a restaurant and ordering something and the server says "all pastas are for one price whether you get 1 or 10, it's all one price" and you order 4 pastas for the family and 4 more to go to take home and they slap you with a bill for 8 pastas and tell you it's one price but for each pasta. Well duh! That's everyone's default assumption. You making that qualifying statement serves to confuse the customer. It feels like a deceptive tactic to make it seem like all tests are for one price in order to bait you into more tests. It left a bad taste in my mouth honestly. That being said, the worker was nice and the job was done which why I can average out the score to 3 stars. Would I use them again.... Maybe, but I may shop around a little more.

I've been meaning to write this review for some time. About 3 months ago we purchased a new…read moretownhome in Harbor City. Everything is great about it except for one thing.. it has popcorn ceilings. Ughh. Because we have children, we wanted to ensure that they are asbestos free. It was our highest priority with out a doubt. We called around and came across AAA asbestos. Ashley answered and we were immediately greeted by such a nice person. She was very pleasant and so knowledgeable. Initially we were hoping she could provide us with her thoughts based on when the home was built and pictures. But she explained to us that the only real way to ensure it's safe was to test. Makes sense. So we hired her. She was very prompt and punctual. Our appointment was brief but detailed. She educated us on things to look for when it comes to asbestos and mold. Both my wife and I actually learned a lot in the brief time she came to complete an inspection. Price was very reasonable and she was swift to provide us with a report of the results. We are in fact asbestos free! Definitely a relief. The best part of our experience is we were telling some friends about our experience and turns out AAA did an inspection for them as well! (Small world). And they were extremely satisfied. A huge thanks to Ashley and AAA! We really almost hesitated purchasing our home because we didn't want to deal with the mess of having to remove the ceilings with asbestos but we're glad it all worked out. I would highly recommend AAA.

This company is prompt and professional. The owner is licensed and I understand has been in…read morebusiness many years. He is very detailed in his inspections for mold and leaves us and our resident with peace of mind knowing they are in great hands. I'll be calling him today as a matter of fact. I highly recommend them.