I selected Enterprise for my daughter's college move in and my experience was excellent. I had…read morestopped in the week prior just to see if they had the vehicle that I had reserved which was a half ton pick up with seating for five people. When I arrived to the office on Duchess turnpike, Mark greeted me and took time out of his day to show me a few options. Although the trucks that he showed me was not the one I eventually wound up with I was pleasantly surprised with the Nissan titan. This truck had enough cargo space for my daughter's belongings and to seat three people comfortably. The trip was over 300 miles one way and this vehicle had more than enough power and more than enough space to meet our needs. I was even called the day prior to my reservation and I guess it was available that day. However, I was working and was not able to pick the vehicle up one day sooner. I felt that was a nice touch so that's what set the tone for the remainder of my interactions with the staff. Check in was super easy and everything now is digital so you got your contract via email. They did a walk around to show me any prior damage which was appreciated and when I returned the vehicle, the same a walk around revealed no additional damage, so the return process was equally simple. I had used enterprise many years ago, and I would have to say this experience far exceeded my prior experiences not at this location!! So great job I would definitely recommend this business to anyone in need of a short term or weekly rental.

I just don't happen to like cars that reek of marijuana and dirty interiors. Call me fussy. I…read moreordered a small sedan, yet they insisted that I rent a huge truck. Call me fussy, but repeatedly I declined. I have insurance so I don't need additional despite what they say. Call me high maintenance. They're the only game in town, but they truly suck.

Worker was completely rude, attempted to charge me 200 extra than what i was told over the phone…read more Worker over the phone was also completely unprofessional, quoted different prices each time i asked and asked me where Poughkeepsie was. Stay away from this business if you are in need of a rental and do not give them any money.

if i could give -100 stars i would!!! customer service agent working there has a very nasty…read moreattitude!! the car i received reeked of cigarettes but there was no other car available so i had to take it!! then they held almost double the price of the rental against my major credit card and told me it was the prorated amount!! i never heard of that especially using a major credit card!! when i spoke to customer service i was assured i would have two days credited back but nothing was sibmitted!!! the nasty customer service agent at poughkeepsie ny ibm rd location gave me one day just to get me out of his face!!! do not rent from the ibm rd. poughkeepsie ny location ever!!

Recently rented a Mazda CX50 there to take to Florida and back. Staff were pleasant, the car…read morerental rate was $180 for the week. The car was clean and I had no issues. I do recommend buying the insurance on the spot there. Poughkeepsie has a lot of traffic and the prospect of getting dended is higher than most places. I didn't actually need to use it but was happy to have it. I don't understand the one star ratings I see. I was happy with the price because I booked far in advance and the people were very nice.

The desk clerk manipulated me to get the hertz insurance under false pretenses. I was then charged…read more$700 for a chip on the windshield that they were unable to provide me a photo showing it wasn't there prior to returning the vehicle. I am in the process of filing a complaint with the Best Business Bureau. This is not ok!

I've been using Joe for years, I met him through his son in a business group I was a part of and…read morehe's been doing work on my bruises vehicles every since. He repainted my first truck, restored a white 550 for me, when my dump truck was in an accident the had my truck back up and running in 2 weeks. Most recently they fixed some rust on my newest truck. He's super friendly and their work is great. Highly recommend them, they are great at their craft!

Joe Q's did an excellent job of repairing the fiberglass damage to my motor home. All rips, cracks,…read morecreases, and tears caused by the accident have disappeared and the color match was perfect. They are friendly and accommodating. I hope I never need repairs again, but if I do, I'll be heading back to Joe Q's.

Everything about this place is top notch. They care about people. We had a paid reservation with…read moreHertz and when we arrived we were told they have no car for us. Thank goodness Avis was close and in Christmas week with no reservation they were able to let us have a car. Wonderful people. Our Christmas miracle. Can't say enough about this place. Will definitely recommend them and use them again and again.

We had a RIDICULOUS experience. We booked and paid two months in advance, and while the…read moreowner/manager said everything was in order, he told us he couldn't give us a car until we gave him the discount code we used... which was on the other side of the country on a laptop we left at home. We explained this to him politely and patiently... a dozen times? And he smirked at us and just repeated that he "simply needed the code". We asked for alternatives, and he smirked and repeated himself. I show him our booking confirmation, our payment receipt. Apparently not helpful... though we have never had to do this any other time we rented a car. He recommended we call customer support... which was also no help. After more than a half hour of back and forth with him saying the same sh*t over and over, we started losing patience, and I told him I had my dying father outside and that this was ridiculous and we needed to leave. He eventually told us what the code started with... so he has the code after all. He refuses to give us the rest of the code. We called up someone on the other side of the country trying to get this code so we can just finally leave, which doesn't work either. Then... and again, this is over a half hour later, he said it would have been emailed to us. WHY DID HE NOT TELL US THAT in the first place??? We found it and gave him the code and he said "see, was that so hard?". I am not kidding. These are quotes. Why did we need to provide a code we used at checkout months ago? Why the smirks and the frustrating repetitive refrain to every question we ask? And why withhold information he clearly had in front of him? We will never truly know, but our theory is that he was trying to get us to agree to pay the full amount, not the discounted amount, even for a reservation we paid for two months in advance. It was all indescribably unprofessional. While the Hertz next door also has poor reviews, I recommend you go there instead. It's been a couple of weeks now and I'm still incredulous. This man should not be running a business.

I wish I could leave less than one star. Worst customer service I've ever experienced. Hidden…read morefees are a given when renting a car, fine. But I went back and forth on the phone with them trying to drop it off at a different location (La Guardia instead of JFK...not a huge change) and i received the worst attitude from not only two different employees (because one of them hung up on me) but their supervisor put me on hold for 10 minutes only to ramble on about policy without letting me speak once. Im never renting from here again and I suggest anyone reading this go to a different service. Any rental place is going to add up, its worth it to go with the company with better customer service. People who care about making it easy for you.