I have had 40 treatments here, and I feel pretty good. My back and leg pain are getting better and…read morebetter. Bhoomika is very willing to help me relieve my pain, and her service attitude is excellent. I feel very comfortable.

I've been coming to Back on Track for a year to treat a frozen shoulder. The entire staff is…read morefriendly and helpful. I've been grateful to have Shilpa as my physical therapist. She is professional, knowledgeable, and has a gentle bedside manner. Shilpa has made the experience informative by helping me understand my condition, treatment plan and how my home exercise routine will play into my long term recovery. I would highly recommend Shilpa and this location.

I am 70 year old and was diagnosed with herniated disc and spinal stenosis on L4/L5 after some…read moreheavy lifting work which triggered this episode about 10 months back. The orthopedic surgeon advised to try epidural injections first with PT. I tried 3 epidural injections, but not much relief. I got PT with Dave for 6 months and that's what kept me going for short walks, before I finally decided to go for minimally invasive laminectomy and facetectomy surgery by Dr Saqib Hasan in Nov last year and with God's blessings and Dr Hasan's expertise my pain was completely gone and was walking around the same day. Dave provided excellent pre-op therapy and has guided my post-op recovery with with great care. He is patient, highly knowledgeable, and always ensures I am moving safely to protect my spine. He listens to my concerns--and adjusts my treatment on the fly. I couldn't have asked for a better partner in my rehabilitation. Thanks to his care and his excellent and friendly staff like Jennifer and Yanete I am back to walking 10,000 steps a day and feels like I can start my favorite hiking activity soon.

Very bad experience. The care quality was extremely poor, and the overall process felt like a…read morenightmare. The staff seemed unprofessional, the therapist appeared untrained or poorly prepared, and scheduling was very frustrating and disorganized. I did not feel supported, respected, or confident in the care provided. This office needs serious improvement in professionalism, communication, training, and patient scheduling.

Dr. Bob Baker is an excellent physical therapist. His knowledge goes well beyond sports injuries…read more He also brings a strong understanding of medicine, nutrition, fitness, and pain management to every session. Treatment plans and exercises are practical and tailored to you, not one-size-fits-all. He's easy to work with and genuinely compassionate. He guided me through an ACL/MCL tear, recovery from ACL reconstruction, and another MCL tear a year later. I couldn't have asked for better care. Highly recommend, especially for knee injuries.

I just wanted to take a moment and give a shout out to Robert Baker at Challenger Sports Physical…read moreTherapy in Pleasanton. I have a severe pinched nerve and my current medical doctor recommended physical therapy with a different provider. It was not what I needed. I was not getting results. I met with Robert and he put me on a program and I'm starting to see increased strength and mobility almost instantly. He is patient, knowledgeable, respectful, and very motivating. I recommend anybody looking to get into physical therapy to reach out to Robert and Challenger!

I have lymphedema and have had the good fortune to be referred to Ida at Physical Therapy…read moreSpecialties. Unfortunately, as I understand it, there is no cure for lymphedema, but Ida has been able to teach me management techniques which have been so helpful. One of these is wrapping my legs for compression to reduce the edema. The staff have also been very helpful in scheduling appointments. While I have had no other therapy here, the therapist I observed are knowledgeable and I would highly recommend them. I have had a knee replacement and lumbar issues so am very familiar with therapists and the equipment used. In my case and other cases it is not the equipment used but a persons dedication to restoring their own health. It has been my experience that so much of a persons physical improvement resides in their own attitude and following instructions from the therapist. The therapists are not magicians.

I had Bilateral TKR done about 7 years ago and have had issues with ROM and pain since. I've gone…read moreto numerous other physical therapy places and have done all the things I've been told to do to help. Nothing ever helped. We'll let me tell you, Ning at the physical therapy specialties is seriously an Angel and so knowledgeable and a talented therapist. I go twice a week for pool and land therapy and she's always very professional, on time, and genuinely cares about all her patients. It's been a great experience and it's been very helpful. The facility is clean and well run. You never have to wait more than 5 mins once you check in for appointments. They have a heated pool for pool therapy which is always clean and private. It's the best experience I've had with physical therapy and I'm so happy I was referred here through VA. All the techs are professional and helpful. They answer any questions you have and always ensure privacy and dignity. If you need physical therapy, this place is it.

Dr. Sanchez is the real deal. As someone who is in the gym regularly, I hit a point where I was…read moreabout 20 lbs heavier and dealing with sciatica that completely threw me off track. Working with him did not just fix the issue -- it reset my entire approach. If you are willing to put in the work and actually listen, he will teach you how to prioritize your health, energy, and longevity in the gym. What really stands out is that he empowers you to improve on your own rather than making you dependent on constant visits. That is rare, and it is something I genuinely appreciate.

Doctor Sanchez is amazing. I've had issues with my hips & lower back for years. Massage,…read moreChiropractor, Cryotherapy and nothing. Quick relief then right back to pain. Three sessions with Dr. Sanchez and it's all gone! Everyone was treating where the pain was. He taught me how to treat where the pain is coming from. Genius! He is amazing...HIGHLY RECOMMEND him!

"A+ Quality, Friendly Staff"…read more For my next visit to Dr Bell, I decided to break my shoulder. Well, okay, not really broken-- the usual rotator cuff injury. The doctor described the tendons as "shredded." This was not exactly the adjective I was hoping for, and surgery was required. The surgery was uneventful, and took place right across the street at Hacienda Surgery Center. On my next visit to the doctor he provided color photos of my surgery. It's sort of like doing selfies, except you're unconscious. Several weeks later, I was in the capable hands of the onsite physical therapist, Mark Snyder, assisted by his capable assistant. Karen. These folks are excellent-- professional, as well as friendly. I sometimes call Mark, "Mr.Pain." It was originally, "Dr. Pain," but he reminded me he was not yet a doctor. I don't know why I came up with that nickname for Mark. During physical therapy, whilst icing my shoulder, the PT team allows me to watch the TV show, "Sherri." This is part of Mark's therapy, and provided at no extra charge. I am always pleased with the proficiency professionalism and courtesy of the great staff here. A top tier medical practice happens neither easily or quickly. Doctor Bell is a very capable surgeon. I would not go anywhere else. But please don't tell the physical therapist that I call him Mr.Pain. That nickname might be misinterpreted , and they might cut me off from the "Sherri" TV show.

Dr. Bell is amazing. His team got me in for an appointment quickly, he immediately gave me an exam,…read morelistened to all my concerns, got me and x-ray, MRI, and let me know I needed surgery. Surgery went well and I'm now 2 months post op! With physical therapy right around the corner, recovery has been a lot easier with everything so close and well organized. He is also very nice and personable. Would definitely recommend to everyone!

I had work related injury and was recommended SOL physical therapy. I had the pleasure of working…read morewith Randall, who was very knowledgeable and polite. He was very attentive to all my concern and always addressed the issues I faced in a timely manner with regards to my pain and discomfort. Diana at the front desk and the other assistants are very warm, courteous and amazing people. All in all I was very satisfied with their service and recovered from my injuries in a few months. Randall also recommended some excerises to me to continue doing to help strengthen my core. I highly recommend this place and especially my physio therapist Randall.

Absolutely disappointed at their service…read more On July 7, SOL Physical Therapy Dublin emailed me offering a July 16 appointment at 3:00 PM. I replied the same day accepting the appointment. Apparently, no one bothered to read my email. As my appointment approached, I called multiple times, left voicemails, and sent additional emails trying to confirm. Complete silence. No one answered the phone. No one returned my calls. No one responded to my emails. When they finally decided to respond to my vm the day before my "appointment", they admitted they had missed my confirmation email. Instead of making things right, their solution was for me to drive another 15 minutes to their Livermore office because of their mistake. I'm dealing with severe sciatica and have been in excruciating pain. I waited over a week expecting to start treatment, only to find out the appointment never existed because their office failed to do something as basic as read an email. Their communication, organization, and customer service are shockingly poor. Save yourself the frustration and find a physical therapy office that actually values its patients' time.

Avoid this clinic--disorganized scheduling and zero compassion from management…read more My husband was scheduled for a 1:50 PM appointment at the Pleasanton location. We drove all the way out from Tracy specifically because Tracy was booked out for over a month. When I booked this, I explicitly stated the appointment was regarding Durable Medical Equipment (DME). What makes this entirely unacceptable is that we are existing patients. The clinic already has all of my husband's insurance information on file. Despite having our records right in front of them, the staff failed to check them. Upon arrival, we were told he never should have been scheduled because this specific location doesn't take his insurance, nor do they even help with acquiring DME. Because of their lack of due diligence, we wasted three hours of our day and were left dealing with massive, unnecessary stress. To make matters worse, after making me wait 30 minutes to speak with a manager, the manager completely lacked empathy. I was in tears and pacing, shredding a piece of tissue just to keep myself from having a complete meltdown from the stress they caused. Instead of focusing on solving our actual dilemma, the manager approached me to scold me about the tissue paper. While they offered a hollow verbal apology, they made absolutely no offer to compensate us for our lost time, travel expenses, or severe distress. The absolute least management could do is exercise basic human tolerance and compassion when their own office's incompetence pushes a patient's family to their breaking point. Absolutely terrible administrative handling and zero true accountability.

I was a patient of Dr. Rush several years ago for plantar fasciitis and had a very positive…read moreexperience with custom orthotics. I successfully ordered replacement orthotics once before, but my recent experience has been extremely frustrating. At a December 2025 appointment, I was told that custom orthotics were no longer offered and that Tri-Valley Orthopedics now sells an over-the-counter branded insole instead. I wanted multiple pairs for different shoes and requested six pairs so I would not need future appointments simply to purchase replacements. Six months later, the insoles are still unavailable. Communication has been the biggest issue. The phone system no longer allows direct access to the office, messages left for the medical assistant have gone unanswered, emails have not been returned, and there is no clear way to speak with an office manager regarding the situation. At one point I was told insoles were available for pickup, so I scheduled an appointment. The day before the appointment, it was canceled because the insoles were actually not in stock. Now they are calling saying I missed my appointment. See screenshots. The lack of communication, inconsistent information, and inability to resolve a straightforward purchase request ultimately led me to seek care elsewhere. While my earlier experiences with the practice were positive, this recent experience fell well below my expectations.

Competent, punctual and friendly about sums up every therapist here: Nilo, Shalaka, and Ambrene. I…read morehad pain from repetitive stress injury to both knees and Nilo was very helpful in teaching the right exercises as well as trying various therapies until I found relief. A few weeks in, when I wasn't getting the relief expected (I was itching to get back to my regular level of activity), she and Shalaka worked together on a get-well plan. The result? I'm nearly pain-free today, thanks to Nilo's conscientious efforts and commitment to helping me heal! Thank you!

Had a great experience during my Knee rehab! Good communication regarding my injury and the plan…read morefor improvement. Friendly staff, very accommodating. I highly recommend TheraCure!