I've been coming to Back on Track for a year to treat a frozen shoulder. The entire staff is…read morefriendly and helpful. I've been grateful to have Shilpa as my physical therapist. She is professional, knowledgeable, and has a gentle bedside manner. Shilpa has made the experience informative by helping me understand my condition, treatment plan and how my home exercise routine will play into my long term recovery. I would highly recommend Shilpa and this location.

I have had 40 treatments here, and I feel pretty good. My back and leg pain are getting better and…read morebetter. Bhoomika is very willing to help me relieve my pain, and her service attitude is excellent. I feel very comfortable.

I am 70 year old and was diagnosed with herniated disc and spinal stenosis on L4/L5 after some…read moreheavy lifting work which triggered this episode about 10 months back. The orthopedic surgeon advised to try epidural injections first with PT. I tried 3 epidural injections, but not much relief. I got PT with Dave for 6 months and that's what kept me going for short walks, before I finally decided to go for minimally invasive laminectomy and facetectomy surgery by Dr Saqib Hasan in Nov last year and with God's blessings and Dr Hasan's expertise my pain was completely gone and was walking around the same day. Dave provided excellent pre-op therapy and has guided my post-op recovery with with great care. He is patient, highly knowledgeable, and always ensures I am moving safely to protect my spine. He listens to my concerns--and adjusts my treatment on the fly. I couldn't have asked for a better partner in my rehabilitation. Thanks to his care and his excellent and friendly staff like Jennifer and Yanete I am back to walking 10,000 steps a day and feels like I can start my favorite hiking activity soon.

Dave is a very gifted physical therapist. He helped me greatly when I was recovering from a…read moredislocated shoulder. I have full mobility in my shoulder, due in a large part to his wonderful help.

As a lifelong athlete, I have endured many injuries, and with that comes rehabilitation with just…read moreas many Physical Therapists (PTs). Many are very good. However, most of them must pass their care to trainees or "techs" so that they can supervise the operation. The screwed up helath insurance payment system dictates this for these businesses to be viable. I am a retired doctor and know this firsthand. What separates "Dr. Bob" is that he works one-on-one with you during your sessions. And he doesn't waste time having you do your "homework" exercises for him each time. He trusts that you're regularly doing your part. He does test you to confirm that, but the commitment is implied and it's based on mutual respect. Also, he didn't myopically focus on my shoulder as he insisted we work on strengthening the kinetic chain to improve mechanics and lessen the load on my shoulder. Dr. Bob's PT helped me heal my third rotator cuff injury, avoid another surgery, and I returned to the tennis court, surprisingly with a better serve. The shoulder is strong and stable, which shows up in many other parts of my game, bringing the joy of competitive high-level tennis back into my life. I will religiously continue doing my "homework" exercises to maintain my shoulder so hopefully I won't injure it again.

My first impression was great and I left my very first session feeling some immediate relief from a…read moremonth long injury. I wish I'd made myself come in a lot sooner and definitely recommend you come in if you're wondering about sports therapy. There was no pressure just patient answers and competent knowledge.

Do not go here unless you are ready for a huge bill. I started here in December, I gave them my…read moreinsurance card, they checked my insurance, I was referred to here by my doctor. I just received a letter from my insurance saying the bill was not covered. So I call up the office. They tell me, huh, let me look. Oh, no, we don't take your insurance. Um, what? I have been coming for two months. You told me that I had 12 visits covered at a $15 co-pay. Their response was, Oops. sorry, we never acutally looked at your card, we just scanned it and put it in the computer. You'll have to pay the cash pay per service. Um, no.

Very disappointed with the front desk staff - Monica - very rude behavior & invading patients…read moreprivacy every time. I'm goin to select PT past 2 months. Here are list of pattern I'm noticing of the front desk staff. 1. Very rude behavior. 2. Never follow up on calls 3. If I'm taking break in between PT sessions, she is very nosey about my pvt business. 4.Never greets a customer. 5. Till today she never returned any of my calls. Physio therapist at Select PT deserves A 5 star review. BUT due to one single persons rude attitude the entire organization is affected. It's time to address this issue seriously. Thank you - Deepa

I have lymphedema and have had the good fortune to be referred to Ida at Physical Therapy…read moreSpecialties. Unfortunately, as I understand it, there is no cure for lymphedema, but Ida has been able to teach me management techniques which have been so helpful. One of these is wrapping my legs for compression to reduce the edema. The staff have also been very helpful in scheduling appointments. While I have had no other therapy here, the therapist I observed are knowledgeable and I would highly recommend them. I have had a knee replacement and lumbar issues so am very familiar with therapists and the equipment used. In my case and other cases it is not the equipment used but a persons dedication to restoring their own health. It has been my experience that so much of a persons physical improvement resides in their own attitude and following instructions from the therapist. The therapists are not magicians.

I had Bilateral TKR done about 7 years ago and have had issues with ROM and pain since. I've gone…read moreto numerous other physical therapy places and have done all the things I've been told to do to help. Nothing ever helped. We'll let me tell you, Ning at the physical therapy specialties is seriously an Angel and so knowledgeable and a talented therapist. I go twice a week for pool and land therapy and she's always very professional, on time, and genuinely cares about all her patients. It's been a great experience and it's been very helpful. The facility is clean and well run. You never have to wait more than 5 mins once you check in for appointments. They have a heated pool for pool therapy which is always clean and private. It's the best experience I've had with physical therapy and I'm so happy I was referred here through VA. All the techs are professional and helpful. They answer any questions you have and always ensure privacy and dignity. If you need physical therapy, this place is it.

Dr. Sanchez is the real deal. As someone who is in the gym regularly, I hit a point where I was…read moreabout 20 lbs heavier and dealing with sciatica that completely threw me off track. Working with him did not just fix the issue -- it reset my entire approach. If you are willing to put in the work and actually listen, he will teach you how to prioritize your health, energy, and longevity in the gym. What really stands out is that he empowers you to improve on your own rather than making you dependent on constant visits. That is rare, and it is something I genuinely appreciate.

Doctor Sanchez is amazing. I've had issues with my hips & lower back for years. Massage,…read moreChiropractor, Cryotherapy and nothing. Quick relief then right back to pain. Three sessions with Dr. Sanchez and it's all gone! Everyone was treating where the pain was. He taught me how to treat where the pain is coming from. Genius! He is amazing...HIGHLY RECOMMEND him!

"A+ Quality, Friendly Staff"…read more For my next visit to Dr Bell, I decided to break my shoulder. Well, okay, not really broken-- the usual rotator cuff injury. The doctor described the tendons as "shredded." This was not exactly the adjective I was hoping for, and surgery was required. The surgery was uneventful, and took place right across the street at Hacienda Surgery Center. On my next visit to the doctor he provided color photos of my surgery. It's sort of like doing selfies, except you're unconscious. Several weeks later, I was in the capable hands of the onsite physical therapist, Mark Snyder, assisted by his capable assistant. Karen. These folks are excellent-- professional, as well as friendly. I sometimes call Mark, "Mr.Pain." It was originally, "Dr. Pain," but he reminded me he was not yet a doctor. I don't know why I came up with that nickname for Mark. During physical therapy, whilst icing my shoulder, the PT team allows me to watch the TV show, "Sherri." This is part of Mark's therapy, and provided at no extra charge. I am always pleased with the proficiency professionalism and courtesy of the great staff here. A top tier medical practice happens neither easily or quickly. Doctor Bell is a very capable surgeon. I would not go anywhere else. But please don't tell the physical therapist that I call him Mr.Pain. That nickname might be misinterpreted , and they might cut me off from the "Sherri" TV show.

Dr. Bell is amazing. His team got me in for an appointment quickly, he immediately gave me an exam,…read morelistened to all my concerns, got me and x-ray, MRI, and let me know I needed surgery. Surgery went well and I'm now 2 months post op! With physical therapy right around the corner, recovery has been a lot easier with everything so close and well organized. He is also very nice and personable. Would definitely recommend to everyone!

I had a great experience with this physical therapy team. start from the front desk. Dianna front…read moredesk greets with smile and professional way. They are all professional, caring, patient and very knowledgeable. I worked with therapists April, Andy, Randall, Jessica and technicians John, Gabe, Ryann, Kayla all took care of me so well. I was suffering from shoulder pain for so long. Randall and Andy had exercises plan for me and today i Am doing work out without pain. Same with my knees Jessica and April planned for my exercises and I am able to walk again 4 miles. Over all everyone I see there worked very professionally,courteous. Amazing team, Amway positive, Motivating and attentive. They not only treat your injury but boost your confidence during recover. I came in with limited movement and constant pain, and now I feel stronger and more flexible. The progress I have made is amazing. I thanks all the therapists and technicians who worked with me, you all are the best

Lawrence Yeung is a talented personal trainer and i highly recommend him. He understands my…read morephysical limitations and issues and trains accordingly. I was hesistant to get a physical trainer because I was afraid I'd get injured. In fact, the opposite is what happened. When I had a sore shoulder, he adjusted my workout and I no longer have a sore shoulder. He understands the human body and how to develop core strength and improve overall health and wellness. I'll be renewing once my ten sessions are completed.

I was being nice when I said I'd give 0 stars -- I'd actually give -5 stars if I could…read more They sold me a foot insert, claiming it wasn't covered by insurance, and charged me $70 upfront at the apor. Later, I received another bill for $130 instead. The bill was sent through Privia, and every time I call, they say they can't look into the details of the charges. On top of that, there's another $30 charge that I have no idea what it's for. My last visit was six months ago, and I've already paid all my previous bills. It's ridiculous that they keep adding new charges without explanation.

This review is for Steven Liu. If I could give a negative 5…read moreI would. Dr. Liu was rude, unprofessional and condescending. He was unprepared for my appointment and kept claiming that images Tri-Valley Orthopedic already has in their system were not there. I knew for a fact my relevant images were already in their system as well as a relevant report. However, Dr. Liu told me in a very condescending tone, "I know you WANT the images to be there (in their system) but talking more won't make them be there." So when it was clear Dr. Liu wasn't going to help me I ended up speaking with a very kind and helpful person at the front office on my way out who promptly located the images and report. All the office staff present were very helpful. But this was after Dr. Liu had already wasted time being argumentative about the matter. Dr. Liu was brushing me off due to his own incompetence and that of his medical assistant in bothering to locate what took just a moment for a front office person to find. Additionally, he was only going to look at one body part, with zero interest in even trying to track down whether my pain is referred or due to an issue at the site of pain itself. He never even came into the medical room where I was waiting to see him for my appointment. I ended up having to go into the hallway to try to speak with him and to try to help him and his medical assistant to locate those particular images/report. Dr. Liu had no concern for my well-being at all. He seemed in a hurry to simply move on to another patient with doing nothing at all to even try to help me. I waited months for this appointment. Unfortunately another Dr. in the practice who I'd seen previously who is very professional had told me that Dr. Liu would find a way to help me even if I wasn't able to do a cervical MRI, which I tried twice to do. Unfortunately that Dr. was mistaken and Dr. Liu wouldn't even look at my X-rays in liu of the MRI images he and his medical assistant were too incompetent to locate in their own system, despite being easy to find by a very helpful and kind person in the front office. His medical assistant appeared bored and as though she couldn't be bothered to do her job. She also clearly looked confused by the correct medical terminology I was using when trying to explain where I hurt. This whole ordeal was such a waste of my time and that of my friend who accompanied me. She was equally appalled and put off by Steven Liu's behavior and lack of professionalism. I can't express enough how much I wish I'd never bothered to pursue medical care from Dr. Liu. I'm still left in severe pain which I've been navigating for just over two years. If I could bill Dr. Liu for my wasted time and energy I would. Negative Five Stars.