UPDATE: I want to revise the previous rating and review as Danielle and staff have won me over with…read moretheir service and care. System issues notwithstanding, the people in this clinic are commendable. OUTDATED: A two hour wait for an elderly patient in a wheelchair that had broken ribs. We were 15 mins late, so we understood needing to wait, but we think 2 hrs was too much. It's not about the staff or doctors who seem cordial enough, but it seems more of a process and system issue.

Go try other orthos before coming here. Their scheduling is awful. Called in to get seen by one…read moreof their spine doctors, was told to see lumbar instead? (over 1 week wait). once there took xrays, am being told i need to see their spine doctor. (another two week wait and would not authorize to get MRI in advance). See spine doctor, told need MRi and have to wait another 3 weeks for that and followup. So wasted 6 weeks of time to get proper diagnosis and treatment. For someone in pain!

My husband consulted Dr Stine for hip pain in April, 2012. Dr Stine ordered an MRI and…read morediagnosed a CAM lesion and labral tear caused by a pistol grip deformity of my husband's femoral head. Dr Stine was sure that this was the source of my husband's hip pain. Dr Stine said he "would recommend consideration for a diagnostic and therapeutic hip injection under live fluoroscopy." My husband agreed to the injection. Afterwards, he did not notice any change in his symptoms. On December 5, 2012, Dr Stine said that "given the failure of significant conservative management including rest, ice, anti-inflammatories, activity modification, physical therapy and injection therapy, the next step is to undergo hip arthroscopy," to which my husband agreed. My husband never recovered from the arthroscopy. He was in extreme pain for four months and found that it was often impossible to contact Dr Stine. I felt like Dr Stine had abandoned my husband, and so I yelped about it. The very next day Dr Stine called and persuaded my husband to ask me to delete my yelp. He made an appointment to see my husband immediately. He admitted that his arthroscopy had failed and scheduled my husband for a total hip replacement. It has been three years since Dr Stine replaced my husband's hip joint, and my husband is still in at least as much pain as before he consulted Dr Stine. Recently in reviewing his medical records, my husband realized that Dr Stine never explained to him that the lack of relief from any symptoms after his hip injection, which Dr Stine noted in the above quote from my husband's medical record, meant that my husband's pain did not come from his hip. Dr Stine should have explained to my husband at that point that surgery would not relieve the pain from which he continues to suffer. Clearly, my husband's "cadillac insurance" made Dr Stine see dollar signs and a chance to get more experience with the latest trend in hip surgery. While Dr Stine may be an excellent surgeon, he needs oversight in interpreting therapeutic and diagnostic indications. His enthusiasm and self-confidence can be persuasive, but get a second opinion before you let him operate. Recent reports have established that the arthroscopic procedure he used on my husband, in which cartilage is scraped and punched with little holes on the assumption that it will stimulate cartilage regrowth, lacks any evidence of benefit: in virtually all cases, this surgery has made a total hip replacement necessary. Hopefully, Dr Stine has learned this and is no longer practicing this procedure.

Upon further review... It looks like they outsource their scheduling. Clearly, it's all about the…read moremoney here and they won't even employ someone local (or that lives in the US) to do their scheduling... Read on for my original review. I do not know who handles their scheduling for appointments, but he needs to be replaced immediately. I called on a Monday, and apparently, their system was down. He told me he'd call back in 30 minutes to an hour. By Thursday, I still hadn't received a call back, so I called again. Same man picked up the phone and (again) he was very difficult to hear and understand. When I asked him to repeat his question, he immediately became very condescending and began speaking to me in a very slow and rude tone. After I provided all of my insurance information, he refused to make me an appointment because of "a past due balance." We have never been to this office, we have no past-due balance with any provider, and our insurance is paid in full. He adamantly refused to make an the appointment until he "spoke with" his supervisor. He said he'd call me back in 15 minutes... Here we are HOURS later and no call. I called my insurance, and they saw no issue and were very confused about why we could not make an appointment. I went ahead and EASILY made an appointment with UCSF.

This is the office building for women breast imaging and a few doctors for orthopedic surgeon …read more It has big windows and lots of chair for patients and family to sit and wait . Nice restrooms upstairs and downstairs. Staffs are friendly and helpful . There is an elevator inside even it is a two story building . To make an appointment may take a few weeks to month ( especially if you are new patient) . I think it is worth the wait . I saw Dr. Joshua Richards for hand therapy. He is a wonderful doctor . ‍

Was referred here for my carpal tunnel/trigger finger. Dr Cooke and her assistant Kathryn ate very…read moregood at their jobs! They listen, take care of younand respind to emails! My surgery went great and lucky me I get to go again for the other hand.

My daughter broke her arm (radial head fracture) so we initially took her to Tri Valley Ortho. Big…read moremistake! This office (staff and the doctor we saw) is a joke compared to UCSF Children's and Dr. Colleen Sabatini. As quickly as we could, we transferred care for our daughter to Dr. Sabatini. Although Dr. Sabatini is only in San Ramon on Thursdays, she is an excellent doctor and takes the time to explain what is going on with my daughter, reviews x-rays, and the game plan for her care going forward. I can't say enough good things about this doc. If you have a choice, pick Dr. Sabatini...and steer clear of Tri Valley Ortho.

Dr Sabatini saved our daughters arm. After a terrible fall our daughter had an ambulance ride to…read morechildren's hospital. Dr Sabatini performed surgery to fix the compound fx and severed artery. She was so amazing to work with. Open, great communication, genuinely cared for my daughter. I can only hope future doctors will be half as good. After her experience my daughter now wants to be a doctor at children's hospital because of Dr Sabatini. She is simply the best!

I cannot say enough good things about Dr. Talwar. He is an expert in his field. He explains…read moreeverything and truly cares about finding a solution to pain. He cares about the whole person, physically and emotionally. He is also personable and funny so, it's really easy to talk to him. He performed a two part surgery on me. I had disk replacement and then a second surgery to hold it in place. The recovery was awful BUT now I am pain free!! Really, no joke, my pain is GONE. Dr. Talwar's staff is efficient and nice. I highly recommend Dr. Talwar.

Can't write a review without giving at least 1 star. Dr Talwar is never on time and was very…read moredismissive during appointments with him, and can be extremely rude. His assistant "Rachel" never returns calls and relays false information to Talwar. If you're seeking a surgeon that's attentive and care about your condition, I do not recommend this office or doctor.

Very professional front desk staff and super knowledgeable Physical Therapists. I love that I'm…read moreable to communicate via text and appreciate the automated communication for future appointments. Thanks to Megan and Christina and all the PTA's for their care.

I've lived in Northern California for nearly 10 years and have (unfortunately) been to numerous PT…read moreplaces, and this is the best in my area (and apparently areas far and wide; I've spoken to numerous patients in the waiting room that drive up to 2 hours to this place for therapy). "My" (although I've heard she sees other patients, too!) physical therapist, Julie, is the first therapist that seems to "get" that a PT program is useless if it overloads the patient such that they just won't practice it at home between appointments. She's the first therapist who I feel has heard ME and structured the number of reps and duration of the exercises to what I'M capable of following through with on a regular basis rather than taking a page out of some book and assigning "what they say is appropriate for my condition." So even when I "flake" and don't do my exercises for up to a few days in a row (yes, I admit I'm far from perfect), I always know that when I decide to go back to them, it won't be torture and I WILL be able to do them--and so I always end up getting back "into the groove" (which has not been the case at my other PT places up here, where I would just get discouraged and give up). The ladies at the front desk are all very bright, friendly and kind. When I get their VM, I can text them, or they call me back within a reasonable length of time. I'm (obviously) very pleased with SRVPT, and I highly recommend them.

I'm so grateful to Dr. Horner and his staff. I fell last month, broke a finger, rearranged my…read moreknuckle and bent all my fingers backwards! Dr. Horner is kind, knowledgeable and patient! I was scared, and he put my mind at ease. He explained the timing of the healing and had his wonderful assistant put a removable cast on my arm and hand. He saw me every two weeks and now I'm out if my cast! Dr. Horner referred me to a physical therapist close to my home and wants to see me again to make sure I'm improving. Keep in mind, he's a surgeon and his office is busy, but Dr. Horner and his staff take the time to help each patient. I never want to fall again, but I know where I can get compassionate care - Dr Horner!

Great nurse staff very patient even dealing with rude patients. I had a good experience…read more-Will

"A+ Quality, Friendly Staff"…read more For my next visit to Dr Bell, I decided to break my shoulder. Well, okay, not really broken-- the usual rotator cuff injury. The doctor described the tendons as "shredded." This was not exactly the adjective I was hoping for, and surgery was required. The surgery was uneventful, and took place right across the street at Hacienda Surgery Center. On my next visit to the doctor he provided color photos of my surgery. It's sort of like doing selfies, except you're unconscious. Several weeks later, I was in the capable hands of the onsite physical therapist, Mark Snyder, assisted by his capable assistant. Karen. These folks are excellent-- professional, as well as friendly. I sometimes call Mark, "Mr.Pain." It was originally, "Dr. Pain," but he reminded me he was not yet a doctor. I don't know why I came up with that nickname for Mark. During physical therapy, whilst icing my shoulder, the PT team allows me to watch the TV show, "Sherri." This is part of Mark's therapy, and provided at no extra charge. I am always pleased with the proficiency professionalism and courtesy of the great staff here. A top tier medical practice happens neither easily or quickly. Doctor Bell is a very capable surgeon. I would not go anywhere else. But please don't tell the physical therapist that I call him Mr.Pain. That nickname might be misinterpreted , and they might cut me off from the "Sherri" TV show.

Dr. Bell is amazing. His team got me in for an appointment quickly, he immediately gave me an exam,…read morelistened to all my concerns, got me and x-ray, MRI, and let me know I needed surgery. Surgery went well and I'm now 2 months post op! With physical therapy right around the corner, recovery has been a lot easier with everything so close and well organized. He is also very nice and personable. Would definitely recommend to everyone!

This place is a joke. First time seeing him and he's 1 hour behind in appointments and next…read moreappointment to see him isn't until November. He doesn't do zoom appointments or calls so you just have to wait here. The office didn't call to let me know he's running 60 mins behind so now I have to reschedule my other appointments that I've waited months for. Very inconsiderate.

Dr M was kind, supportive, and patient with me throughout the whole process . I get very anxious…read moreespecially for surgeries, but I felt very comfortable and cared for. I highly recommend Dr. M.

I have been wanting to write this review for VibrantCare Rehab. Well really for Eric the physical…read moretherapist there. This is my second time there. The first time was for lumbar radiculopathy (back pain shooting into my leg). This time it was for adhesive capsulitis (frozen shoulder). Now I am an active person who works out at least 3 times a week doing HIIT, treadmill and weight training. 1 week after playing golf, I started to have pain in my shoulder and decreased range of motion. I couldn't lift my arm, scratch my mid back, reach back for my seatbelt , or sleep on that side without PAIN. Either the pain stopped me from doing things or I was weaker as well. I saw my orthopedist doctor who said I could get an injection into my shoulder followed by physical therapy but it could take up to A YEAR to get back to "normal". I decided to forgo the injection, not only due to side effects but my extreme fear of needles (!) and went to physical therapy. Vibrant Rehab is in the same shopping center as Shboom nightclub and the new restaurant Venue. It is upstairs. Very clean. In regards to COVID, they sanitize the equipment after each patient use. Masks are worn. The front desk even has a canister for clean and dirty pens. Evan who is at the front desk is very friendly and easy to talk with. You won't forget about your appointment because of his reminders. Now Eric is the reason that I go there. Let me tell you. After my very first session with Eric, I was able to sleep on my left side that night - something that I couldn't do due to pain for the last 6 - 8 weeks. Yes there are range of motion and strengthening exercises that all therapists teach you to do in house and at home. But it is the shoulder manipulation that Eric does that makes a BIG difference. This is where therapist knowledge, skill and expertise is key. It is not comfortable, but combined with consistently doing my home exercises, I saw improvement each week both in reduction of pain and improved range of motion. I'm not where I want to be but I feel like I'm heading in the right direction and am hopeful now that it's not going to take a year to get back to my normal! After 4 week of PT, objectively my range of motion improved and subjectively so did my pain. I still can't do a lot but I can do more than I use to! Now let me say, you have to do the exercises consistently at home to get maximum benefit. I just got back from vacation and did not do my exercises for 2 weeks and I notice a difference. I wish I can just go and have Eric do some extra manipulations on my shoulder!! I have a feeling this won't be the last time I use Vibrant Rehab or Eric as I tend to be more injury prone as I get older. (But I'm not going to let that stop me from staying active!!) Make an appointment with Eric. You won't be disappointed and you will be happy you did!

I've been coming to VibrantCare for about two and a half months for physical therapy after having…read morecarpal tunnel release surgery, and I can't speak highly enough of my experience. I've been working primarily with James throughout my rehab, and also had the opportunity to work with Carlena during a few of my sessions. Both have been excellent and truly helped me regain strength, mobility, and confidence in my wrist -- I've seen major progress in getting back to my normal activities, especially with sports and fitness. Each session is thoughtfully structured: starting with a warm-up using the warm wax to loosen up the wrist and hand, followed by manual therapy to improve flexibility, and finishing with targeted exercises and mobility work to strengthen and stabilize the joint. While I still have some mild stiffness (as expected with nerve recovery), I feel much better equipped thanks to everything I've learned from James and Carlena. They've taken the time to educate me throughout the process so I can continue to progress on my own even after "graduating" from PT. Beyond the therapy itself, the environment at VibrantCare is welcoming and encouraging -- I always felt supported, motivated, and well cared for. Both James and Carlena are true professionals and great people to work with, and I won't hesitate to return if I ever need therapy again in the future. Highly recommend!