We've twice in the last few months and always seem to come home with at least one thing expired,…read morefirst it was milk and orange juice then the charcuterie board it's disgusting

Customer service was horrible, we were at self checkout and the older shorter lady there, instead…read moreof helping us she decided to yell at us saying "we were doing it wrong" and questions us if we "really" paid for our water! We replied "yes we did" but she asked us 3 times demanding to see our receipt for proof. Before us, she yelled loudly at another man for saying he didn't complete his transaction saying she'd call the cops on him, when really all he had left was to grab his receipt.

Nob Hill out did themselves..!!! Amazing staff in the deli department..thank you for helping me…read morewith my orders for our Father's Day weekend family gathering..we appreciate you all :-) I ordered 100 pieces of fried chicken, 2 large bowls of kale salad and 2 large bowls of potato salad..they were all a hit..!!! :-) Nob Hill will now be my go to for meals for our parties and potlucks....I love you Nob Hill staff :-)

Very limited selection of some products. For example, a family member asked me to pick up a Red…read moreBaron Brick Oven Pepperoni Frozen Pizza. A pretty common item? Not here--just do not carry it even though the Nob Hill in Gilroy does. Weird. Maybe I got off on the wrong foot here. On my first visit I tried to find the customer service desk to request a membership card to the store, but not only could not find a customer service desk, but could not find any store employees (except for one person frantically trying to check out a long line of customers). There were a number of people restocking shelves, but none of them were store employees--all of them worked for name brand companies that make the products that go on the shelf. I had to go to the Gilroy store to discover that Nob Hill does not use member cards (like Safeway), they think you can do this on a cell phone and later I found out that I could sign up online via my Chromebook and just use my phone number, but no one at the Morgan Hill store was there to answer that simple question. Because there is no member card for Nob Hill and the selection of items at this particular store seems limited, and items I frequently buy are not carried, I rarely shop Nob Hill at all and when I do want something in their ad, I go to the Gilroy store. Prices are about the same as Safeway, more than Walmart or Smart and Final or Target. The shopping center where this store is located and the parking lot is laid out strange and I just did not find it a pleasant shopping experience.

workers are very rude came here today and the cashier was on the phone. I couldn't even say you're…read morewelcome after we had said thank you to her. There was only one lane open and it took forever just to pay. The store smells very bad. The food in the fruit aisle had flies all over very disappointed with my time here.

Had a wonderful experience today! I Called the store and asked a very nice, respectful man named…read moreAngel to search an item for me. He was busy at the register and he called me back within 10 minutes. He called me back with the information I had asked for along with the quantity that was in the store. It is very rare to find excellent customer service skills today. I know Angel will have a wonderful future because he not only does his job but he cares about the customer. Thank you Angel @ Gilroy Smart & Final Ginger

This is a pretty good dollar tree. The staff are polite and friendly. Store is clean with a good…read moreselection of items.

Employee/ cashier Elvis is the kind of person that makes the world a better place. He went out of…read morehis way to help a child buy a toy she was short on. That really warmed my heart.

When they first opened this specific location, the fresas Dubai were to die for. The pistachio…read morecream with kataifi was smooth but the kataifi was still very much crunchy. As of today 4/5 they've switched out for the pistachio cream you can buy at Costco. Too sweet and artificial. On the lookout for a new spot for this specific item. Consistency is key in everything Hi Briana, thank you for the information. It's a relief to hear this is a vendor issue and not a company decision. See you guys next time. Thank you

I don't eat ice cream. No, I can't eat ice cream. I love it, but I'm lactose tolerant. I know , I…read moreknow- I could eat sherbet, but it is not the same! However, sometimes I will risk it if there is a flavor that intrigues me. I popped into this shop because of the previous positive reviews , and the vibe looked so inviting and fun. After reviewing the menu and flavor options, the choice became clear- tres leches ice cream! I wish I knew that this ice cream flavor existed before. I feel like I have wasted a lot of time on boring run of the mill flavors before this experience. This ice cream is smooth , creamy and not too overly sweet. I really enjoyed it ! There are so many interesting flavors available that I will come back despite my issue with lactose. The customer service that I received was friendly and welcoming . I love everything about this place , and have already told friends and family about it. See you there!

Employee name Teyshon has favoritism with certain customers. When manager was called she didn't…read morewant to listen to what I had to say as I was a customer. She believed the employee instead. Don't mix work with personal. Be professional and equal!

Love the store, hate the new protocol for ringing up. I can appreciate it's probably because people…read moresuck and steal. HOWEVER, it's incredibly awkward, annoying and desperately needs improvement. The way the registers are set up are cubbies on each side of the monitor/scanner/pinpad. This is so you can unload on the right side, scan in the middle, then in the bag on the left. The way this store is doing it, is the employee stands there awkwardly block the left side of the register, waiting for you to put your items on the table, max like 5 items because the table is very small. She scans, then hands it back to you...one. item.at.a.time. I am not even over exaggerating, this has happened the last 4 times I've been here. So not only am I unloading 5 items at a time, but I have to wait there for 1 item to be scanned then handed back, then I put it in the bag, until the table is cleared, then I add another 5 items and so on and so forth... If 5 below is adopting this new policy of having employees scan your items, wouldn't it make sense for them to then put them in the bag too? I mean...how does this model work when it's busy? It was actually insane how awkward and slow this whole ordeal was, it makes me not want yo go back and that sucks because my son and I like to go pretty frequently. I wouldn't even mind if an employee stood right next to me while I scanned each item. That would actually be less awkward than this ridiculous new setup.

This is a pretty normal home goods store, fair pricing and normal employees. Never had an issue…read morecoming here. Mainly leaving this because you shouldn't leave a bad review of HomeGoods cause somebody blew up their bathroom and you can't wait till you get home.

nice selection of items…read more bathrooms are always sooooo grosss do better. smelly & dirty. Just awful.

Love this Grocery Outlet location. It's very clean, well stocked and customer oriented. Everyone is…read morealways friendly and laughing together and with customers. Niko helped me one day and gave excellent customer service when I needed assistance. The store has great deals on different items so I'm always watching for mark downs and good deals to stock up. I can usually find most of the things I'm looking for here although larger quantities might need to be purchased elsewhere on certain items. I start at a GO before going to other stores whenever possible. As I shared this is a great location. While it is newer to the community it is well stocked and has easy access for all customers.

Just checked out the grand opening of Grocery Outlet, and I've got to say--it's a total win! First…read moreoff, the place is spotlessly clean and surprisingly spacious, making it easy to navigate even with a full cart and curious kiddos in tow. For a bargain store, the selection is seriously impressive--fresh produce, pantry staples, frozen foods, and even a few gourmet surprises, all at great prices. It's clear they've put effort into making sure shelves are well-stocked with something for everyone. The best part? It's locally owned, so every dollar spent supports our community. The grand opening was a party in itself--free product samples outside the store, fun prize giveaways, and a live DJ spinning upbeat tunes that kept the energy high. Even folks who just came to browse left with smiles (and snacks). Make sure you check it out at some point, it's worth a visit. Great deals, a friendly vibe, and a place that already feels like part of the neighborhood.