Yesterday was their 45th anniversary which totally confused me cause I've been eating See's candy for 55 years! Well I had no clue that this location was open 45 years ago back in 1981! I learned a bit of history . I enjoy stopping by here my husband likes the free samples. Yesterday we got a free bag and suckers. read more

See's Candies - 45 year anniversary! - Candy Stores Near Me - Fairfield, California

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I was pretty happy with the service. Cashier gave a good amount of samples to go. You can't go wrong with Sees candy as a special gift to someone ( or for yourself too.) read more

Cashier didn't change gloves or wash hands after dealing with cash and then grabbing candies. Unsafe and disgusting.

I love the Solano Mall See's store! The store is clean and the friendly employees provide excellent customer service. I stop in every 2 weeks for my favorite white chocolate and it's great they have $5 off coupons once a month too! The place to go for a free Sweet Sample and a Sweet Smile read more

Bit pricy. Good candy. Left my water bottles unattended here for 30 minutes and they were there when I got back. Couldn't ask for more.

Lovely ladies,excellent cust service.Everyone is so nice and friendly.The employees make sure you're taken care of and attended to.

The best Cinnamon lollipops in the world!!! Actually all of their candy is great. However, my guilty pleasure is licking that delicious flavor for an hour or so with the lollipops. Sincerely Anne read more

I've been coming to this See's candy for 10 years and every time I come to this store I am always met with such care, community, and patience with the staff (most recently Eulalia!). Regardless if it's busy during the holidays or a random weekday, I have never had a bad experience and always leave with the most delicious candy. COME TO THIS STORE, even if you don't know what you like they'll always help you! read more

I love See's Candies. My favorites are the milk chocolate covered almonds and toffee-ettes! This location has some of the best customers service and is always friendly and helpful. The staffs works soo well together and always strives to give the best service and always with a smile. I always leave with more candies than I originally plan to purchase. I love this location and how down to earth and friendly they are. read more

elva at see's candy at the fairfield,ca mall was very helpful and patient. I appreciate all the help. I give her a credit for being so kibd.

The candy is what keeps you coming! If this place was based on their customer service, no one would ever come in. Within my last 3 visits to this location, I cannot think of one time where I was actually greeted when I walked in. There has always been one older Caucasian lady and one Hispanic lady working when I have gone in. Both of them have the personality of a wet rock. Neither of them are ever smiling and even when you are checking out, they just have the shittiest attitude. During Holiday season I came in twice and each time, when I asked for bows on the boxes, I practically got eye rolls. This past weekend, I waited at the register for what seemed like an eternity before either one of them came over to ring me up. I guess it is time to give this place a break! read more

Great customer service, I got help by a very friendly and nice lady. I think her name was Alice. 10/10 would recommend this location. Very friendly staff. read more

I usually visit a See's Candies store once a year, whenever I receive a gift from someone. I went to pick-up my 1 pound box of chocolates gift today. Although there was only one person working, she was still very friendly and helpful. She gave me two chocolate samples, which is always nice. I just felt bad for her since she was busy and the people standing behind me were complaining about how they didn't receive their chocolate samples when they literally just got in line. Besides some of the snooty/disrespectful customers, I usually have a very pleasant experience here. The chocolates are always delicious and the customer service is usually on point. read more

Candy is very good. We went there yesterday 8/29 about 6:20 One lady was working. And there was one customer looking. We got in line behind her the employee was helping her, it was taking a long time for her to order, so I sat down at the tables right by the place. My kids stayed in line, really was taking a long time so they sat down too. About 10 minutes later others got tot he glass and wanted samples. I went to the counter waiting. She was about to ring up the lady. And she looks at me and tells me " the line is over here! Pointing to in front of her. I said yes I know I was in line. She said NO! He was next! Pointing to a guy who got there after us. I told her no, we were there, we were behind this lady! She argued and said no he was next! No I was behind this lady! She saw us! And then I sat down. She said she didn't see me. How can she not have seen us when she was looking right at us?? She was very rude. I walked away. She took so long doing the other ladies order. Seriously was about 15 minutes and we just waited and she did not care. No samples while waiting. read more

Awesome customer service from "Hallie" she offered samples to my boyfriend and I which were bomb and much needed after a few hours of shopping. Since Father's day just passed we've had our fair share of chocolates so we didn't purchase any goodies this time around but will definitely be coming back to this location once we're ready to indulge again because Hallie was super sweet and upbeat! A breath of fresh air for sure! Thanks again! P.S the dark chocolate mint was BOMB read more

I just like to say that Alice is such a pleasure to talk to. I never knew that giving out See's Candies as prizes at parties was so popular around our family and friends read more

Delicious candies at affordable prices. The rating is more for the staff than the chocolates (which are 5 stars of course). I come in to this See's a few times each year. I'm typically here to get special candies to give my daughter for holidays like Easter or Christmas. Other times, I'll just pick up a bordeaux and a vanilla caramel on my way out the mall. I've rarely had to wait and have always gotten a sample right away at this location. On my last visit, I actually got 2 samples - score! This shop has been around for as long as I can remember. As a pre-teen my friends and I would go to the counter just to get samples and then run away. Clearly we thought they'd come tackling after us for taking our free samples. The candy back then still tastes the same as it does today. A great consistent product each time. That being said,the ladies behind the counter aren't always the most friendly. Don't get me wrong though, they aren't neccessarily mean - just...kinda there. For example there's one older woman that I've never seen smile once even after all the years she's been there. Really lady? You are selling CHOCOLATE CANDIES. Why do people who sell sweets always look so bummed? Poo. Gotta knock some stars off for it too because it's been like that for years now. I don't require the cheeriest person in the world to greet me with a shower of happiness, just a nice genuine smile would be cool. If you love delicious chocolates or just wanna run off with a free sample. Give See's a try! Prices are decent and the candies are amazing. Staff is so-so, but their chocolate candies really cannot be beat. read more

It was ten minutes before closing and I was looking to get a last minute small box of chocolates for my 14yo son's current heart interest. Hallie was AMAZING! She didn't let the approaching closing time stop her for being extremely helpful and friendly. She went above and beyond even after I couldn't make up my mind. I wouldn't have been upset if she had said sorry I'm closing up because I literally walked in 10 mins to close. Instead Hallie was pleasant and took her time assisting me. This is the type of customer service you seldom see anymore. Thank you Hallie for all of your help, you are wonderful!!! read more

Chocolate? YES PLEASE!!! See's Candies is a definite family favorite during Valentine's day. There's a wide selection of candy that you can choose from to build your own box of chocolates or you can go my usual route and buy the pre-packaged goodies behind the buffet of chocolates. Samples are usually offered when you're paying for your candy. LOVE IT!!! read more

I was here yesterday, my third visit in a week. When my order wasn't going right Eulalia stepped in and made it perfect. Thank you for giving my daughter and I a 5 star customer service. We will be back soon! read more

The chocolates were spot on, the new double caramel was delicious. Thank you Hallie C for the excellent costumer service.

To be honest, I would really prefer the old and long-gone See's shop in downtown Fairfield, but this is a very nice Mall shop. The clerks have consistently been nice and hospitable for almost 40 years now, and See's has probably the best chocolates around of all the chain stores. read more

I would give it is zero stars if I could the behavior of one lady that works there is disgusting I don't understand what her problem is I bought one box of a pound and that went OK then I asked her to pack me a half a pound and she proceeded in packing me a full pound and then I felt uncomfortable in speaking up so I just paid for it it moved on then I went back and wanted a 2 pound I called ahead and wanted to pre-packed she pre-packed 1 pound for me two days prior so I didn't think calling her and asking her to pack me a 2 pound box would be an issue but it was she had a really bad attitude towards me and she refused to do it so I figured I would forget it several days past and I decided I wanted it again I called over there a nice young man answered I asked him to pack me a 2 pound box and I would be down in an hour to pick it up he said he would do it and that would be fine I got down there no one gave us any samples so we asked for a couple samples and she walked over acted like a total bitch because we asked for a sample then I told her I was picking up a 2 pound box she said did you do it online I said no I called and she started yelling at me telling me I had to do it online I don't understand why I would need to do it online when she packed me a 1 pound box for days prior over the phone anyhow the nice young man who was supposed to pack the box quickly packed it in front of my face and that lady had a bad disgusting attitude towards me the whole time just makes me mad I just spent a total of $160 worth of their candy in four days and I'm being treated like a piece of shit The entire time??! I will not be back I will not be back for any reason their loss we spend tons of money on sees candy but we definitely won't be doing that anymore she needs to remember candies are not a necessity in peoples life and if there's a customer willing in this day and age where everything is so tight and expensive a customer that's willing to spend money on something that's unnecessary She needs to respect that customer so that the customer continues to come back well I was disrespected and shit on by this woman and I will not be coming back and I hope corporate reads this Fairfield California in the Solano mall I will not ever come back read more

The last time I've been to any See's Candies locations I've always gotten free samples of the candy ever since I was young. Now this time I walk in the store and I am not greeted at all. I see them restocking the shelves which is completely fine and I understand they were busy doing that. The only thing that gets me is the fact that they didn't give out any free samples to me what so ever after I spend $80 there, just on candy. It was kind of disappointing knowing that the lady could of gave me a free sample as she was running my credit card that took about 2 minutes of us just standing there waiting for the receipt to print out. I don't know if I like this shop anymore. It was nice and convenient and close to where I live, but I might just go somewhere else now. read more

This is one of the best See's I've ever been to! Hallie was so helpful and even tho she wasn't supposed to she gave me a few extra samples hahaha. I'm from New York and I might have to fly back out just for this place. read more

I love this See's Candies at the mall. They have very delicious chocolates! They have these lollipops made from butterscotch... They are soooo goooood!!! They also have other flavors such as chocolate, vanilla, and café latte, but I think the butterscotch is the best lollipop they have. They sell milk and dark chocolates, as well as some truffles, nuts and chews, and candy bars. The whole chocolate sha-bang! But, most of all I really wanted to talk about my previous experience. My neighbor gave our family a See's gift card for one pound of chocolates for Christmas. She is super nice! Of course, there are some people in the family (ahem... my dad and I hehehe) that love chocolate so we definitely wanted to take advantage of a pound. A pound is really a lot of chocolate! We had so much to choose! When we arrived, we were instantly given a sample of one of their chocolates... I don't remember what it was, but I think it was a holiday type of chocolate. We chose our chocolates and went to the register to pay. The lady behind the counter said the prices for a pound of chocolate rose slightly so we might had to pay a tiny bit to get our chocolates. I also wanted the peppermint milk and dark chocolates (they must be put in a separate bag because those chocolates can make the other chocolates very flavored with peppermint). Once the chocolates hit a pound, the lady forgot to add the peppermint chocolates. It would have cost us about $3.50 more (I think that was what she said to get those chocolates) so I told her nicely that I didn't want them anymore. I didn't want to pay that much for four tiny little chocolate patties.... She gave them to me anyway.... for freeeeeeee. That was so nice of her! She rang us up for 60 cents and we said thank you and left. I was so happy when I got out of there. Even if I did have a bad experience, I could never hate chocolate from See's. They are just too delicious. :P I'll be back soon. Probably by next holiday season... I can't afford their tasty chocolates. But, I will sure come back for their butterscotch lollipops. They are super good! read more

Much better service here than the Vacaville location! Fast and courteous and unlike the previous reviewer, I found them to sample customers generously. Went in for treats for my clients and despite it being the Friday before Valentine's Day, the line ran efficiently despite numerous custom orders being placed. Friendly service too! read more

NOT SANITARY OR PROFESSIONAL! Been to Sees at the Fairfield Mall Xmas 2013 and March 2014. Both times I was a bit disgusted with the lack of cleanliness. Xmas...the woman filling my custom box had a scabby scaly face which was unappetizing. I'm not intending to be mean, however, when you are in food service, your appearance needs to be clean and scale free. She ended up "rearranging" my candy with ungloved hands! She literally took her fingers and touched several of the pieces in order to arrange them. Yesterday, I went to purchase Sees for my husband. The woman behind the counter handed the gentlemen ahead of me a sample. This man grabbed the candy and mucked his hands on it...then handed it BACK to her and asked for a different kind. The sales lady then took the candy he'd handed back and placed it BACK in the candy bin! YUCK!!! Then she handed me and three other ladies in line pieces of sample candy. MINE was crushed...looked like the one the dirty guy had handed back to her. YUCK!!!! I'm done with this location!!! read more

Awesome service. I usually dont check nametags but I had to this time. Hallie C had an awesome attitude, had us try some products and was a scream to buy from. They should hire more employees like that. read more

When my oh-so-valid- question was "Is the Easter candy marked down since it's after Easter?" the response I got was "no,it's not." mumbled with a rude look on her face. When I ordered my kiddo a piece of candy and got another rude response I gave up on being nice to her. The candy is good, yes, but if Crabby Patty type employees are staples, I'll choose another candy store. read more

We recently visited this Sees Candies and to say the least, we did not leave unhappy. We are writing this specifically to thank and recognize Hallie for making our experience so great. No only was she approachable and kind, she made the visit fun and easy. From giving us samples and to letting us know some of the store favorites, she was very helpful. We enjoyed our visit and we'll be definitely coming back. Thank you Hallie!! read more

I really like this See's Candies store (and the vacaville one too). I haven't really had a bad experience there but I usually go when its slow and the employees always seem friendly. One time I went with my daughter and they kept giving us free samples because the people in front were picking their candy a little on the slow side, but we didn't mind plus they kept giving us free chocolates. read more

I got to the counter, and there was one person ahead of me. There was one lady behind the counter. The customer ahead of me was ordering a custom box of candy. Within a couple of minutes, another customer arrived and stood at the opposite end of the counter from me. The See's worker did not acknolwledge either of us. After another minute or so, she called into the back room, and asked another employee to come out and help her......wrap candy boxes, not wait on the customers! So, this second employee came out, again, not acknowleding anyone at the counter, and proceeded in wrapping several small boxes of candy, while we all waited. During this time, a 3rd customer came into the store, picked up some pre-packaged boxes of candy, and stood by the register. The first employee continued to work with her customer, while the 2nd employee wrapped, and all other customers waited. Not once did either of them offer to help us, or let us know they would be with us shortly, or even give us a piece of candy. Finally, when the 2nd worker was done wrapping her boxes, she came to the counter, and instead of helping me, who was first in line, went to the folks that arrived after me. I let that one go, and figured I'd be next. However, once she finished with them, and rang them up, she proceeded to help the man at the register, who arrived both after me, and the customer after me! It was at this point, that I got angry, and frustrated, and left. I was intending on purchasing several boxes of chocolates for my office, but instead ending up going across the walkway to Mrs. Field's and getting Cookie Tins. I was very appauled and dismayed at the level of customer service in this store. Even if they were busy, they could have taken the time to acknowlege other customers (I know they saw us, as they both looked up at me at least once) and let us know they would be with us shortly. And then the fact that I was passed over twice, in favor of customers that had come up AFTER me, was the final straw. If this is how this See's Candies store is run, I do not see myself shopping there in the future. read more

Such wonderful service! The sales woman who was working today at 4:30 was awesome! She was super nice and had great customer service.