You like sitting in an office for two hours while the "clerks" open and close their stations to do…read morewhat? If that is you, this is the place. Tried to get a disability card, Dr did what he thought was correct no no you need another piece of paper. So asked the clerk if we have to wait in line once we have the missing doc, oh no we dont do that, just take a number. I call horse pucky on this place. They wont see me again and I am in the car business so I will tell all I know of the professionals at Amsi.

Thank the Lord that this place exists! Vanessa and her customer service skills were truly…read moreexceptional. We visited the State-run location first - what a nightmare that was! AMSI was actually able to help *solve* our problem, not just create more problems for us. Grateful!

Extremely fast!!! The staff was super friendly and very helpful. They are open on Saturday which…read morehelps a bunch for those of us who cannot do it during the week. Absolutely recommend and will be making the drive from Whidbey Island to come back here. Our DMV on island has long wait times and unfriendly staff which is why I will be coming back here from now on.

I arrived when it was not busy. DMV have initiated coronavirus procedure to keep everyone safe.read more

Saturday at 10 a.m. it wasn't busy, I was two numbers away, waited only minutes. The lady at the…read morecounter was kind, polite, and perfectly conversational. She explained everything clearly, and the transaction took only as long as efficient actions required . Best DOL experience ever!

I moved to Bellingham from Tampa, FL about two month ago, and I am still being told that I need new…read moredocuments every time I go back to this place. It's been about the 5th time I've gone back and today they told me I need another two documents signed and notarized by my parents that live in Florida. To be fair the people working are not bad people, but I really wish they could've just told/given me all the documents I need in order to change my plates and tabs. It takes about two hours for my parents to drive to the place in order to get something notarized and now they have to do it again. Also my insurance runs out in about a week, which is ridiculous because if they just gave me everything at once then I could've probably gotten everything at least a month before. This is also not completely their fault tho, hence why it is a 2 star. Since USPS gave me an incorrect change of address the first time around, and the second one came late as well. I'm sorry to the staff there but this whole mess has made me more stressed than I have ever been during University. Why isn't there like a full list that you can give us to complete? I saw that another review had a similar problem as well, like why? Why would you want us to come back a handful of times? Sorry for the rant but this is my honest review.

Great business I would highly recommend . They are professional & we always can rely on them to do…read morethe right thing.

I've been using Julie's Licensing since 2021 and have had an outstanding experience each time. She…read morehelped me register a car when we moved back to Washington, to get UW plates for my truck, and to help register a new car in the state while I was stationed in Virginia. I'm in the military and keep Washington as my residence, I recently bought a car in Virginia and she helped me register it in Washington through the mail. We went through the steps on the phone, mailed the forms, and had my plates and new registration a week later. Her licensing process is easy, fast, and thorough. Whether you're in the military or not, I highly recommend this business. If we have to do any other registration items I will definitely go back. She is the best!

first, I'll start with probably the only good thing about this location and that is just that it's…read morelocation. It's located in a relatively good spot along one of the main thorough affairs in the city of Burlington. However, pretty much all it has going for it. for one thing, despite being called the department of licensing and stuff they actually don't do half of the things that a regular DOL or DMV type office does. For instance, they don't have an area where people can take things like learners permit, exams, and stuff like that and they don't do photos for identification cards or drivers or anything like that. In fact, I don't exactly recall what they do particularly. But all in all they are in a location that again is very good, but they have very few services that the majority of DOL or DMV offices provide therefore honestly unless you actively know what it is they do I would recommend just simply going to a regular of licensing office and just doing it there.

Could not have had worst service if they tried. The lady would not transfer my title and blatantly…read moreaccused me of lying on the sale price and trying to resell the car in question. And then she goes and marks up the original title with her pen in multiple places while still not transferring it for me. This lady should not be in Customer Service and I'm sure she has other complaints. Horrible experience go someplace else.

Visited yesterday and was thoroughly impressed with Jacob's handling of my issue. I was merely…read morelooking for advice but he immediately grasped the situation and proactively worked to solve the problem. Where another office had simply directed me to call (or visit ) the "black hole" in Olympia, Jake jumped on the phone, got directly to the correct person, and had the issue corrected! I hadn't even asked him to try to do that for me. While I was being helped, I witnessed several other people come in to transact their licensing business, and was also impressed with how the other employee handled herself with those customers. All smiles and friendly, professional service. Thanks guys, you knocked it out of the park! Highly recommend this office.

This is the second time I have had a negative experience at Kc's Vehicle Licensing in Arlington…read more During my most recent visit, one employee insisted that my 1985 Chevrolet C20 rolling chassis had to be valued at approximately $29,000 for tax purposes and stated that the condition of the vehicle could not be meaningfully considered unless I obtained an appraisal at my own expense. What makes this especially concerning is that the valuation exceeded even the "Excellent" condition value listed in the standard Old Cars Weekly pricing guide used by Washington licensing offices. That guide lists a fully restored excellent-condition 1985 Chevrolet C20 at $25,000, with lower categories ranging down to $1,000 for a parts car. After leaving, I visited another licensing office in Marysville where the clerk was exceptionally professional and helpful. She accessed the same valuation resource, reviewed the condition categories, and successfully processed the title transfer using an appropriate condition-based valuation. This experience demonstrated that the issue was not the law or the valuation process, but the unwillingness of one employee to work with a customer to determine a fair and accurate value. As a result, I submitted a formal complaint to the Snohomish County Licensing Division and the Washington State Department of Licensing. I appreciate businesses that work with customers professionally and apply the rules fairly. Unfortunately, this office has now provided me with two negative experiences. Terrible.

The staff at this facility were OUTSTANDING! We are moving to Washington from out of state and…read moreneeded new license plates. They were patient, helpful, and considerate in assisting us, and were just as helpful in a follow-up call. Great people!

the ladies who work here are so so kind and truly want to help, the registration office on lakeway…read moreis the complete opposite, go here for renewing your registration !!

Just wow! Impressive staff!! I just moved from Oregon and worried about the hassle of registering…read moremy car. Brookelyn made the process easy! She's so bright and kind!! They have a nice lobby and great hours! Thank you Smokey Point Licensing!

Update on my previous review: Smokey Point solved my issue by contacting the State and getting me…read morean exception for the license plates replacement fee. Thank you Kimberly for going the extra mile in getting this done! I retract my previous review. Upon further investigation, the dealership left address information off the title application, although they claimed it was complete. It was not, and in the end Smokey Point did everything correctly and solved the issue of lost license plates for my vehicle.

I arrived around 3:45 p.m. on a Wednesday. There were two windows open, and I was the first in…read moreline. The staff assisted me with remarkable efficiency and a very accommodating attitude. I truly appreciated the service they provided, and I was glad I could get multiple tasks done at once, efficiently. Parking was easy, as there was a large parking lot available.

A trip to the DOL is hardly something anyone enjoys. I have had to come here a few times and…read moreusually have never had a wait. There are usually a few people working so if there is a wait the line goes pretty fast. The employees are helpful and efficient and I was able to get all my items taken care of. Glad to have it in the neighborhood.

So great to deal with people that are helpful & care. After years of dealing with the CA DMV (ranks…read morebelow getting a colonoscopy or root canal) I really appreciated how helpful Mandy was in addressing my problem. Quick response! Quick solution! Thank you!

They just moved to this new location. They are always nice and very helpful. They are also very…read morequick. I love it!