first, I'll start with probably the only good thing about this location and that is just that it's…read morelocation. It's located in a relatively good spot along one of the main thorough affairs in the city of Burlington. However, pretty much all it has going for it. for one thing, despite being called the department of licensing and stuff they actually don't do half of the things that a regular DOL or DMV type office does. For instance, they don't have an area where people can take things like learners permit, exams, and stuff like that and they don't do photos for identification cards or drivers or anything like that. In fact, I don't exactly recall what they do particularly. But all in all they are in a location that again is very good, but they have very few services that the majority of DOL or DMV offices provide therefore honestly unless you actively know what it is they do I would recommend just simply going to a regular of licensing office and just doing it there.

Could not have had worst service if they tried. The lady would not transfer my title and blatantly…read moreaccused me of lying on the sale price and trying to resell the car in question. And then she goes and marks up the original title with her pen in multiple places while still not transferring it for me. This lady should not be in Customer Service and I'm sure she has other complaints. Horrible experience go someplace else.

there really isn't a whole lot good to say about this place. Everybody expects to have minor…read moreheadaches and everything when they go into this office or any kind of department of licensing or motor vehicles office anywhere but in some ways, this one I felt was pretty bad. firstly location. Well, the location itself isn't bad. It's also not great. The entrance is tucked away in an area where if you don't really know where you're going you're probably not going to be able to find it. There's also the fact that the location doesn't have anything like a spot where if you have a bicycle, you can tie up to or something. Another thing is the management of this office seems to be an extremely rude individual. Constantly belittling their staff and regularly being an absolute nuisance, right in front of the individuals who have come in and are waiting. some of the staff aren't much better. The individual that I got was an older woman who barely even looked at me. Let alone spoke directly to me. She kept speaking towards her computer screen, and I could barely hear her. small part to the little safety window thing in front of her. now, maybe I just caught her on an off day but still there was no personality in it and her interactions were very cold and almost indifferent. I mean, I'm not saying need to smile or all that very least they need to be polite and honestly she wasn't. honestly, if there was a better location, I would probably find another place but unfortunately for me this is the closest location that I can find. Also, if you utilize a service like Uber or Lyft, you're probably going to have a little bit of difficulty because there are no pickup spots anywhere near the location. I literally had to cross over towards a bar or something to actually wait for my ride to pick me up.

Crazy! Only one lady helping a full room of people. She was good but I felt sorry for her…read more 'Charlie' wandered around, not contributing or helping. WTH

Arrived 10 mins prior to my appointment to find about 20 folks in the waiting area. When I sat down…read morethe system prompted me by text to check in online by texting "here." About one minute later the clerk finished with the person at the counter and called my name. The renewal process was easy, the clerk was polite and efficient, and I was on the way out the door a couple of minutes BEFORE my scheduled appointment. Best licensing experience ever for someone who got his first license more than 50 years ago!

Everytime I go and renew my tabs, they are always very friendly. They helped out my son about…read morerenewing his tabs before deployment and he lives in Florida.

We drove over an hour to get our son's learners permit. Everything ready to go and they cancelled…read moreour appointment without warning when we were 10 minutes away from them. Wasted time, gas, and energy. He starts drivers ed soon and now we will be the ones left scrambling.

Transferring car title was super easy with these really patient folks. I have transferred car…read moretitles since moving to washington, and the folks here are wonderful, Today, the gentleman behind the counter was exceptionally patient as he walked me through the paper work & writing my check. Who writes checks any more? today, they only accepted cash & checks.

Just wow! Impressive staff!! I just moved from Oregon and worried about the hassle of registering…read moremy car. Brookelyn made the process easy! She's so bright and kind!! They have a nice lobby and great hours! Thank you Smokey Point Licensing!

Update on my previous review: Smokey Point solved my issue by contacting the State and getting me…read morean exception for the license plates replacement fee. Thank you Kimberly for going the extra mile in getting this done! I retract my previous review. Upon further investigation, the dealership left address information off the title application, although they claimed it was complete. It was not, and in the end Smokey Point did everything correctly and solved the issue of lost license plates for my vehicle.

If you know of this office, you know that it is a small space and pretty much always packed…read more Circumstances brought me here two days in a row, a different gal at the helm each day. Both were extremely helpful, efficient, knowledgeable and kind. Friday afternoon, the tiny lobby was constantly full, and even tho she was there solo, she rocked it and no one felt that they were waiting very long. Saturday mornings are a great time to go, FYI. Thankfully an empty lobby as I drug my surly teenager in to put his car in his name, so he could no longer blame mom for his expired tabs :)

This has to be the biggest shit show you can go to for car tabs!!!…read moreThey're very unorganized and the wait time is horrible. The ladies that work here are extremely rude and arrogant. And they don't call people up to the counter that were there first. This location is tiny and can only fit a hand full of people inside the building if that. And parking is worst. Two parking spots in front and five spots at top that's if you can find a spot. You would be better off going to Stanwood!!!!!!!!!

Went to ask a quick question of the person who asks why you are there and gives out a number and…read moreshe rudely just said take a number without listening. They need to get rid of the employees that hate their job which it seems to be the majority of the people who work there.

Personable competent personnel providing a necessary service…read more Clean environment with seating & good "notifications" available.

The one in Smokey point is fast and efficient. I got in and out in under 10 mins. Very friendly and…read morehelpful. Nice bathrooms too.

Saturday at 10 a.m. it wasn't busy, I was two numbers away, waited only minutes. The lady at the…read morecounter was kind, polite, and perfectly conversational. She explained everything clearly, and the transaction took only as long as efficient actions required . Best DOL experience ever!

I moved to Bellingham from Tampa, FL about two month ago, and I am still being told that I need new…read moredocuments every time I go back to this place. It's been about the 5th time I've gone back and today they told me I need another two documents signed and notarized by my parents that live in Florida. To be fair the people working are not bad people, but I really wish they could've just told/given me all the documents I need in order to change my plates and tabs. It takes about two hours for my parents to drive to the place in order to get something notarized and now they have to do it again. Also my insurance runs out in about a week, which is ridiculous because if they just gave me everything at once then I could've probably gotten everything at least a month before. This is also not completely their fault tho, hence why it is a 2 star. Since USPS gave me an incorrect change of address the first time around, and the second one came late as well. I'm sorry to the staff there but this whole mess has made me more stressed than I have ever been during University. Why isn't there like a full list that you can give us to complete? I saw that another review had a similar problem as well, like why? Why would you want us to come back a handful of times? Sorry for the rant but this is my honest review.