Good service very freindly and they actually care about your feedback had another great experience…read more I recommend anyone wanting to purchase a nice car come here ..

I purchased a gorgeous Black on Black Buick Regal yesterday from Speedway Motors. This was my…read moresecond purchase as I was so happy with my first experience and vehicle. Mr. Mickey Dolan was my sales representative and he was so knowledgeable and helpful, without being pushy. My daughter and I drove several vehicles before deciding. He was always available and helpful. We had a wonderful experience and I am so happy with my beautiful car!

Melad was friendly and honest, making my purchase of a Chevy Spark straightforward and easy. He…read morecommunicated with me in the days leading up to the appointment, shared photos, and was timely. Making the purchase in the office was hassle free and he had financing available. I'd happily work with him again and recommend Back Lot Auto Sales!

He was sooo patient and supportive with the whole process, had so many great options. Found…read moremultiple great rated auto loans

Cris and JR were a wonderful help! They made my process super easy and was able to get mostly…read moreeverything lined up before arriving to the dealership as I had 3 children with me. They helped keep them entertained as paperwork was signed and was in and out within 2 hrs! Really appreciate their customer service and efficiency.

Ross, the owner of the dealer, was able to help me successfully with the concerns I had when…read morepurchasing the Hyundai Car. Honest man and great in sales. I can't wait for my fiancée to check out the dealer.

I picked up a very clean and well-maintained used BMW here, and Hector and Natalia were great to…read morework with. Very low pressure and helpful. The car runs and drives beautifully, with no major issues after the first year. They were also helpful when a registration issue caused by the prior owner arose after the sale was completed. I would buy from them again.

I drove all the way from LA to Glendora to get this car. My experience start to finish was VERY…read moreGOOD! Small family owned independent dealership with GOOD PRICED - QUALITY CARS! They definitely put in work to fixing anything and making sure they are at their best condition before selling. CAR: My Escape runs GREAT! AC feels like I'm in the arctic! Clean inside and out! Drives Smooth! All for a reasonable price (considering our economy) Mainly Wholesale! You do have the option to finance as well! Location: Small - You may miss it on your first drive there. Recommend slowing down once approaching. They have office available with AC. Street Parking (non-metered) Customer service was great! When i called they attended me quickly and kept in touch to give me updates once the car was ready for purchase. Brian was very friendly and went above and beyond to make sure I was satisfied with my purchase. After driving all over from city-to-city, dealership after dealership, I DEFINITELY RECOMMEND if you are looking for a used vehicle.

Having John be my dealer was amazing! Nice guy, easy to talk to, honest, and doesn't feel like he's…read moreforcing you to buy anything. The Tacoma I bought from him was in amazing condition. I drove around for 3 weeks and all the Tacoma's I looked at were pretty beaten up. John got quality products and quality personality. Definitely recommend buying from him if he has what you like! Thanks John!

Such an easy car buying experience. John had the car I wanted, great deal, no haggling, no add ons,…read moreno hidden fees. He was easy to get ahold of and communicated with me frequently before, during and after. I was there a total of about 45 mins with test drive and paperwork. I utilized in house financing and he worked with my credit, which is important because I maxed out a lot of my credit cards during Covid, and have been furloughed for months before I got my new job. He totally understood and worked with my situation. I love my car, and I'm happy I took a chance on John & Car Hub and he took a chance on me. I can't wait to pimp my new lil ride.

Took good care of me, exceptional customer service! Would recommend to friends and family forsure…read more @harpergotmerolling

Shoutout to Jerry for getting me into a 2023 Tesla Model 3!…read more My experience was great--quick, easy, and hassle-free. We worked out a number that made sense for me, and they got the sale! Talk about an attentive team, these guys really take care of you and make sure you're taken care of throughout the process. If you're looking for your next ride, ask for Jeffery!

Q: What do you get when you don't get what you want? A:…read moreExperience I certainly gained experience when I purchased my 2015 Mustang GT from LRG last year. In an effort to be honest and accurate, I will say that Ralph, the salesman went the extra mile close the deal. He sought out financing and made sure that the deal was closed. Throughout this process, he was very friendly and responsive. He even said he would get me the "shop price" for tires, and window tinting. When there was an issue with the registration, he ensured that I got the refund quickly. He asked me to do a review on google, yelp, etc... if I was happy with the service, I told him I would. (I forgot). Fast forward barely a month. The car sputters and dies. Check engine light comes on and I limp it to work. I text Ralph, explain what was going on, ask if I should even drive it home. He says it should be fine. It wasn't. It died on the way home and I have to have it towed. I sent Ralph another series of texts, which were unanswered. After receiving no answer, I posted a review on Google. I can't say for sure that the google review was the impetus for him to respond, but I got a response shortly after that. In that response, he mentioned that if integrity was so important tto me, then why did I wait until I had an issue to post the review. He then insinuated that I was told him a lie when I said "I don't have a code reader..." as I was at work, I don't drive around with one, and certainly wouldn't expect to need one for a car that I purchased some 32 days before. I hadn't even made the first payment yet. After he insults my integrity, congratulates me on pointing out that they have no liability (I bought the car, AS IS NO WARRANTY--Remember that EXPERIENCE I mentioned), as well as giving me excuses for his not responding, and then trying to gaslight by saying that I took longer to respond when they were getting me the refund for their registration SNAFU... I believe that that will be the extent of assistance that I get from him, so, I file a complaint with the BBB. After I filed the complaint, but before they contacted LRG, Ralph calls and tells me that he "spoke with the owner, and you can tow it to the shop next door and they will do a diagnostic" I make the arrangements to have it at the shop the next morning very shortly after they open. Then the shop calls me and tells me that I have to come and pick up the car, they were "forbidden from diagnosing the issue because of the BBB complaint" So I have to leave work again, go to the shop and have AAA tow it from there back to the house. At this point all the communications are through the BBB. The first response was "what does this customer want? He bought the car as is" then goes on to state that I was offered a 3rd party warranty (I wasn't) and turned it down (no such interaction occurred). The message then goes on to state that they would pay the "diagnosis fee" but that I would have to remove all negative reviews, and withdraw the BBB Complaint, and agree not to post any more complaints or negative remarks. "LRG management team would like to help the customer with paying the diagnosis fee, but only if the customer removes the complaint and agrees not to file another complaint with the BBB, Yelp, Google, or any other site. We thrive on having a good relationship with our customers." Was the exact quote. If you don't believe me, go here: https://www.bbb.org/us/ca/upland/profile/used-car-dealers/lrg-motors-1066-850040646/complaints Pretty much the entire exchange is posted there. They would help (with the diagnostic fee) if and only if I removed any negative comments and promised not to put more. They go on to say that I filed the complaint after they agreed. Negative, Ghostrider; I filed the complaint because their utter lack of response, and then the insulting response from their salesman (yes the same one that was really nice, and incredibly responsive while he was trying to make the sale.) Then the owner jumps in and gets a bit p***y because I used his name, incorrectly. Sorry, buddy. No, I never met you or spoke with you... but you are ....the OWNER... you know? I apologize that I said your name instead of the manager. But again, you are the owner of the business, and it is your name attached to it... but, still I do sincerely apologize. In my last response to the BBB, I told them that I rejected their conditions, and therefore the offer. I told the BBB (and the LRG management) that they could contact me directly to further discuss this... Here we are nearly a year later and still nothing. So much for their customer service. So much for valuing their customer relationships. So much for standing behind the products that they sell. The more that I think about this, the more I am inclined to think they knew the car was about to take a massive dump, and therefore were happy to dump it on someone. Unfortunately (for me), that someone was me. Avoid, at all costs.

The car buying experience was pleasant and they initially did a great job. However, this dealer has…read morebeen completely unreliable for over two years now. I've contacted them five times since 2020 and they have yet to send me a part they promised to send when purchasing. I've left my contact information with at least 3 or 4 employees and they keep saying "we'll get back to you soon." Which is what you say to appease anyone questioning your lack of accountability. I'm beyond disappointed and would NEVER recommend LRG due to sheer lack of follow through and pathetic customer service.

I inquired about a vehicle, and Nelson promptly returned my call and provided me with the full…read moreout-the-door price. When I arrived to pick up the car, it was exactly as described and in perfect condition. Nelson did not try to upsell me or add any unexpected charges. While I was completing the paperwork, he also had the car professionally detailed and ready to go at no extra charge. He was honest, professional, and transparent throughout the entire process. I highly recommend PBB Auto. Thank you, Nelson, for the excellent service!

Nelson was my salesperson and he was tremendous! I ended up purchasing a car that needed minor…read morethings done to include installation of new Apple CarPlay. He hustled and got everything done several days ahead of schedule! This dealership is no nonsense and gets things done quickly and efficiently! Reach out to Nelson and he will take care of you! He's a cool guy and a good communicator!!