Security Network Inc. is an excellent example of the strong, smart, small businesses upon which America is built. It is one of those gems that combines a personal yet professional relationship between client and company with excellent product and service. SNI wired our home in Fullerton 13 years ago, designing the system from the ground up with our needs in mind, and provided exemplary service throughout our time living there. Any time after that I phoned the security station with a question or system update request, I heard back very promptly and had an expert technician in our home addressing the issue within 24 hours, often much sooner. If we had a false alarm, one of the SNI monitors would follow up with me to find out the cause and troubleshoot any system issues. When we moved to Pasadena from Fullerton, we immediately had SNI come up to turn on and overhaul an old existing security system. It was a difficult, time-consuming job because the system (including some of the control panels and the alarm siren) was partially removed during a remodel by the prior owner, almost all the screens in the house are steel (complicating installation of sensors), and the existing system combined several different security concepts (sensors, security screens, glassbreaks). Mitch, the very experienced owner of SNI, came over first to look at the system and assemble the right team for the job. Then, his team did the job expertly, working with us to design the system we wanted, while using as much of the existing system as possible. I am so pleased that SNI was willing to come to Pasadena and continue as our security company as we would never receive the same attention, care and efficiency from a large company. We feel very safe in our home, knowing that we have an SNI alarm and SNI monitoring. Great, great company. read more