My experience with Secure Window Solutions was extremely disappointing.
The pricing changed multiple times throughout the project, making the process frustrating from the start.
During the installation, my blinds were removed without anyone asking for my permission.
When I contacted the owner, Brandon,
I wasn't asking for new blinds. I simply asked if he could send someone to help replace or reinstall blinds after his team had disposed of mine. Instead, he was rude, dismissive, and repeatedly told me that I had signed the paperwork, refusing to offer any assistance or work toward a reasonable solution.
I understand that mistakes can happen during construction projects. What matters is how a company responds afterward. Unfortunately, I felt ignored, disrespected, and left to deal with the problem on my own. Based on my experience, I cannot recommend Secure Window Solutions. read more