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    SecurCare Self Storage

    5.0 (1 review)

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    6 months ago

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    Emily B.

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    Public Storage

    Public Storage

    (8 reviews)

    I hate it! The day I scheduled to move in, and rented a truck, no one was there at my reserved time…read moreso I had to wait..so what was the point? I moved out of state and unfortunately haven't had time to go back. I plan on going for the holidays to move or sell my things. It literally JUST made a year a cpl months ago. My bill started around $70, I just received a notice my bill is now priced $204/month. I didn't even get the notification to my phone like I do for my payment reminders, luckily I was cleaning my emails and saw it, then logged in to confirm it on the app. Its like it goes up every 6 months, yet on the website for my storage location/size they have the starting pricing at what I paid. I guess when they dont get the business us customer have to pay. I will never spend my money here again. Its not worth it.

    Disclaimer this review is for the New Jonesboro location - The Customer service is terrible they…read moreover police tenants , they put signs up to say not to have the doors proped open- but this is a storage place and your moving in - and they have the doors fixed with stoppers so you can keep them open ? The have signs with outrageous charges like $700- $300 for items outside your lease agreement with the parent company for standard charges- I watched a lady that work there slam the door on the man trying to movie his grandmother items and broke a vase and never apologized - then she placed a chair in the middle of the door so he couldn't bring items in - moving items this was a hazard and someone could have trip - then call me the devil when I called her out on her unprofessional crazy behavior .

    SecurCare Self Storage - selfstorage - Updated September 2026

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