Came for moving supplies. They have a small inventory but had some of what I needed…read more The customer service was great.

Helping family move and she did a great job picking this place. It's the building where the Walmart…read morewas located before moving across the street. Great use of vacant space, climate controlled self storage.It's new so it's very clean. Video surveillance covers the entire property thumbs up for that. Secure key code entry at a prime location on Jonesboro road. The size of the units and price are comparable to others in the area. I'm not so sure about the hours. I'd call just to be on the safe side. Most importantly now that I've visited this establishment myself, I feel comfortable with her coming here alone if needs be. Directly across from quik trip, next door to planet fitness, this place should do well two thumbs up

Great service!!! I had a chance to meet management. They were efficient & friendly. Monica &…read moreChristie were two hardworking women. They gave specific instructions during my experience closing my cube account. I didnt have to remove anything, but my lock as well as my belongings. They removed trash and confirmed everything was completely cleaned out.

Needed a few boxes so I came here, limited parking but you can get uhauls & storage here. They had…read moreplenty of boxes to choose from & great customer service. Next time I need to love I will get my boxes here again.

I submitted my notice on 3 April to close my account. I vacated on 22 April. Sent email…read moreconfirmation with pictures. I was still charged for the month of May. I have called and emailed for the last 2 weeks with no response. I called the customer service 2x with the promise that someone (District Manger) will reach out. No, one has called or emailed me. Do Not do business here. It is ridiculous that an established company can not or will not return communication from two weeks ago. They are still taking my money!

Top notch customer service with a smile! Clean facility and very knowledgeable about the facility…read moreand products offered. Highly recommend!

Great Staff. Clean and safe! Best one in the area! I…read morethought that I needed a large unit, but the staff help me find a better size. They saved me money.

Moved a few weeks ago and used this Uhaul location to rent a truck to move my belongings. Everyone…read moreI encountered there was very pleasant and I even returned the truck before the scheduled time. They have all the equipment you need, we rented a furniture dolly and I also purchased a bag for my mattress. Not too expensive, I will most definitely utilize this location again.

I rented a 10 ft truck. It was ready upon my arrival. The truck was clean and handled well. Great…read morechoice. The customer service at the rental center was very nice and professional.

Kristie and her team were patient and extremely helpful in arranging our client's household goods…read moremoved from Jacksonville FL. Many of the storage companies in the area use a national call center to take their orders. For storage xxtra we had one on one contact every step of the way. Kristie went out of her way to make sure we were completely equipped to handle our moving customers' contract. Thanks again storage xxtra! Please make some hand carts available next time.

Mr D was awesome ,perfect professional gentleman. He was prompt attentive knowledgeable and helpful!read more

Don'ta Dabney was amazing, per usual at the Washington St location. I have visited this store a…read morenumber of times and each encounter, he has shown exceptional professionalism and communication skills. He's goes above and beyond trying to accommodate customers. Don'ta is very knowledgeable in this field and is an overall joy to work with. His personality is unmatched and I'm looking forward to him assisting me again in the future. -Ashley

I've paid my bill on time and for some reason they locked me out of my own storage. When I tried…read morecalling them there was no after hour emergency number. Since the first day I've been having issues here. Will try to go somewhere else as soon as I can.

My experience with Space Shop Self Storage - Conyers Station was very disappointing…read more My account was only a few days late when the repeated collection calls began. During one of those early conversations, I advised the representative that I would be making my payment after I returned from out of town. Despite communicating my intentions, the repeated calls continued. My concern was never that Space Shop contacted me regarding my account. I expected that. My concern began when they decided to contact the emergency contact listed on my account and discuss my account even though they had already been communicating directly with me and I was fully aware of my account status. On August 4, I went to the office and spoke with Jason in person to address that issue. During that meeting, Jason cited Paragraph 34 of the rental agreement as authority for contacting my emergency contact. After reviewing that paragraph while standing in the office, I did not believe it authorized the disclosure of my account information to anyone other than me. During that same meeting, I also advised Jason that I intended to bring my account current the following week and asked why my personal lock needed to be cut when I had already communicated my intention to pay before any sale of my property. I suggested simply placing an overlock on the unit instead of destroying my lock and requiring me to purchase another one. My question was never answered. The very next day, after our in-person discussion and after I had also followed up in writing confirming my intention to make payment, I continued receiving additional emails and communications regarding the same account. My lock was cut, additional fees were added to my account, and I received a lien notice even though I had already advised the office of my payment plans. Professional communication is expected when an account becomes delinquent. However, I believe there is a difference between communicating with a customer and repeatedly contacting them after they have acknowledged the debt, explained when payment will be made, and met with management in person. My experience left me feeling that my concerns were not heard or respected. Based on my experience, I encourage prospective customers to carefully review their rental agreement, understand the company's collection practices, and keep detailed records of all communications.