Having to store your belongings is difficult. This time the location best for me is the 2255…read moreRaceway Rd. Indy 46231 location. I am grateful for the helpful hints & info Ms. Shirley Holt shares, she is such a nice person, willing to do whatever she can to make storing easier. Can't say thank you enough!!!

Still getting used to the turn over from A Westside Storage. Mark has been very helpful and…read morecommunicative regarding the changes. He has made me feel confident about the new situation.

I had my items there for almost 2 years due to downsizing. They went up in price and they don't…read morerespond to calls or emails in a timely manner. I had an outside unit for the door is hard to open and it doesn't open all the way because it's a rolled door. When you load and unload you have to duck. Never had any rodent problems but the inconvenience of the door and them not answering emails or calls was frustrating. They emailed us about the rent going up without any warning. Also that there would no longer be a light outside each door. Good luck with seeing someone's the desk. I can count on one hand how many times someone had been in the office. You also have to buy your own lock and they charge for a monthly "protection" plan. You also have to give 3 month notice to vacate. I sent a letter and called, no response.

Was a Painless experience. The got is taken care of very quickly and was exactly the space we…read moreneeded. will be using again if i need storage

Do not rent here. The owner gave us the wrong unit number, cut the lock, removed our stuff to his…read moregarage in a little over a week after he rented us the unit. We had to call the sheriff just to get our stuff returned. Unacceptable.

From the owner: Welcome to White House Self Storage!…read more In business since 1982, our locally owned and operated mini self-storage facility continues to provide the nearby, affordable self-storage units and parking our neighbors seek. From the welcoming smile of our storage professionals to our clean climate-controlled storage units, your belongings will find a secure, convenient home here instead of being underfoot at your home or office. At White House Self Storage, we have been helping people relocate and store their goods in and around Plainfield for many years and have become a trusted name for secure self-storage. No matter what you're moving or how much space you need, we can organize absolutely everything. Contact us today for more information.

I leased two storage units with the Avon Indiana location - one in September 2024 and a second in…read moreNovember 2024. After 2 months, rent increased 25%. On second unit, rent increased 30% after 2 months. I provided the required insurance documentation (in person) for each unit when lease established. Each time, they lost the documentation and threatened to add an insurance premium to the rent amount. I provided it to them again - in person. I have always pre-paid the rent amount prior to the due date - in person. Yesterday I received an email from them advising me that I needed to electronically sign a lease agreement for the second unit I had acquired back in November. They claimed it was not signed - but I have a copy of the signed lease. They advised that until I sign the lease (that has a rental rate that increased from the one I signed back in November) , that my gate access for both units is turned off and I can access neither unit. They refused to acknowledge that the error is theirs and that by denying access to any of the units that I have paid for in advance and have signed leases on is "not their problem" and the only way to fix it is to sign the increased lease and then they will reactivate access to both units. Guess who I am going to turn in to the governing agencies. They are denying me access to my property due to their negligence. AVOID THIS COMPANY! ***Update - after being promised a return phone call to address the fact that their error prevented me from accessing my pre-paid storage units (and my incurring costs to reimburse a buyer who traveled 300 miles round trip to pick up an item from me that was in the storage unit but not accessible), no return call was received. I gave them another week and a half after the promised date to respond. They did not. After another visit to the office, I overheard the manager indicate to the property manager on the phone that "I was small peanuts and they were going to ignore me and not take any responsibility for their error". So, if you want to be treated like a peanut, this place is for you. If you want to be treated like a valued customer, choose another place.

Ms. Melissa was so helpful with getting my unit moved to a downstairs one. I had initially did…read moreeverything online and it turned out I got an upstairs unit oops. No worries. The price is manageable and easy to navigate. A+++