Miles of storage recently bought the Bloomington storage facility we use and that is the one and…read moreonly reason we have ever done business with them. Since they have taken over, the security gate remains open, the security cameras are pointing in the wrong direction. Several locks insode the facility have been cut and items stolen. Our locker included. We have reached out to the call center several times with no response other than the rep saying our concerns will be forwarded to a manager. We cant speak to anyone with any authority to fix the problems they caused. I attempted to contact them through their website only to be given an error message stating the site is not safe. When I continued to the site and accesses the contact us link, I was unable to send the message. The company is a scam and only wants to collect the fees from tenants.

From the owner: Searching for secure and accessible storage units in Indianapolis? Miles of Storage, ideally…read morelocated on Epler Ave (just East of IN-37 & South of I-465), offers premium self storage solutions in Indianapolis with unmatched peace of mind. Our fully fenced storage facility features 24/7 security cameras, electronic gate access for controlled entry, and convenient paved drives throughout. We specialize in a variety of storage options, including personal storage, secure vehicle storage Indianapolis, spacious boat storage, accessible trailer storage, and dedicated RV storage Indianapolis. With a wide range of unit sizes, we cater to all your Indianapolis storage needs.

I don't do reviews but someone gave them a one and I thought that was ridiculous because not only…read moreis the staff incredibly helpful, their location is well kept and safe, and they have a convent rental truck.

Stopped in to rent a unit and received a rude greeting by the woman who could not understand why I…read morejust walked in during her lunch hour (at 1:15 on a Saturday). She made sure to let me know it said that in the door, which it did in fine print. Perhaps a larger sign, or maybe even locking your door, might prevent customers from walking in. She seemed legitimately annoyed that I was there. So I went across the street to Aunt Betty's where they were very nice and happy to take my money.

Easy, bluetooth entry!…read more I rented a 10x10 unit online. When I arrived, the staff kindly checked my order and then explained how I could simply drive around and would find the lock I already paid for inside the unit. When I saw the unit I realized I had underestimated the amount of space I'd need. I returned to the office and then switched me to a 10x15 within 5 minutes, with no trouble at all. This time, I decided to rent a bluetooth unit for ease of access with their app. The app allows you to open the entry gate, exit gate, and any bluetooth units you're renting. Easy peasy! Unfortunately the bluetooth wasn't registering my new unit (the one I had just switched to) quickly, so I could not use the bluetooth for a couple of hours. I called the office while standing outside my unit, and Keith walked out to meet me and explained that the unit was already open, and I could manually lock it, so it did not prevent me from putting items inside and securing them during my first visit. Easy! I was surprised he walked over to tell me himself - very kind. I returned the next day and the app worked as expected.

Nice employee (Tammy) in office- easy to set up the app & she helped me on my phone with a problem…read morewhen I was there to put things in my storage unit. The unit was clean & the lock purchased from them was easy to install. Only negative was some extra fees I had to pay initially- but the special price on the unit helped balance it out some. First time I've rented a storage space so probably should have researched that more (my fault). Overall- glad I decided on this place- its close & Tammy was very helpful. Good experience!

I had a great experience with renting a storage unit. Todd at the front desk was very helpful and…read moreknowledgeable also polite.

Rene and Alexa are amazing to work with. They have been so much help with our move from Las Vegas…read moreto Greenwood. Property is clean an accessible, would definitely use their services again if the need arises.

This place is a disaster, avoid them at all costs. I should've known their $1 for the first month…read moredeal was too good to be true. I booked a 5' x 5' unit online and they charged a $29 admin fee, $22 to buy a lock (which only appeared on the last page of the buying process), and $20/month for mandatory insurance. That should've already been enough red flags... When I arrived, my storage unit didn't have a lock inside like it was supposed to, so I left and talked to an agent in a video chat in the office. The office has a desk and chair but no one was there. They told me to open and remove a lock from an unused nearby locker. I found it there but when I then realized that my assigned unit was filthy, covered in spiderwebs, dead bugs, and dust. It was clear this unit wasn't ready for someone to use so I put my stuff in the one I took the lock from because it was the exact same size but actually clean. I went back to the office and talked to a different agent in a video chat who told me I can't use the other unit because it's not applicable for the $1 initial month deal. I told her that my assigned unit was dirty and unusable and she offered me a different unit but I would be required to pay $1 (The amount is insignificant, but it's absurd to ask for more money at this point). I then just said this is such a hassle so I wanted a full refund and she said I could be refunded everything except the $29 admin fee. I asked to talk to the regional manager but she said it wasn't possible and said they would review my case and contact me and I'm waiting for them to do so. If you rent from this company be prepared to clean your unit and have a bunch of extra charges thrown in right before submitting payment info.

This was my first time using a storage facility, and I'm really glad I chose Public Storage…read more Everything was super easy and convenient--I was able to do it all online. Property Manager Chris reached out to me a few times throughout the process to make sure everything was going well. She was very sweet and welcoming. 10 out of 10 highly recommend !

I've been renting units from this location for several years. It's a gated facility and very clean…read more I love that they just expanded. They are always very friendly and kind. This company is also a U-Haul dealer that rents trucks and sells moving supplies.

From the owner: Short and Long Term Storage, U-Haul Dealership, We Also Speak American Sign Language…read more Products: Storage: 5x10, 10x10, 10x15, 10x20 and 10x30, Outdoor Storage Units, Tape, Moving Supplies, Rentals, Packing Supplies, Bubble Wrap Services: Secure Units, Drive-Up Access, RV, Car, Boat Parking, 24-Hour Access, Boxes and Supplies, Ground Floor, Fenced and Gated, On-site Fax and Photocopy, Low Cost Insurance Available, 24/7 Access Location Facts: 1/2 Mile East of US 31 on Commerce Drive East of 31 from KFC. Located at Corner of US 31 and Commerce Drive, Parking Lot (Easy In and Out Access).

The staff at Greenwood Moving and storage are amazing. Our closing was moved up and the office…read morestaff was able to accommodate the change without issue. The day of the move, the team showed up early and went right to work. These guys worked all day and were extremely polite. Early in the day they knew the job would not be completed that day. They came back on a Saturday with amazing attitudes, ready to go. The only thing that was broken was our fault. The guts were careful every step of the way. Great value, great service. I highly recommend them for your move.

I've lived in Greenwood for 30 years, and in The same house. Getting ready to move, wanted to…read moresupport our local company, I called and asked Greenwood moving to come out and give me an estimate. We set an appointment and they never showed up. Giving somebody all of your possessions, and trusting them with them, is a huge leap in faith and trust. To say that they can't even keep an appointment or call and cancel, does not show a very high level of responsibility.

Excellent movers. They went above and beyond the norm. I'd definitely recommend them.read more

I had two large items to move on our property. The folks arrived and made the move without use of…read moremechanical lifts. It was a very physical challenge. They handled it well and without complaint. worth every dollar to have these items moved. Very pleasant to work with. would recomend and use again withut hesitation.