Outstanding customer service!! One of the best service in the world. This is a luxury destination…read moreand is beautiful!!, The room we stay was beautiful and great view. We have breakfast every morning at VENAZÚ, was delicious, again excellent customer service, the presentation of each dish, the flavors of the food and the service was first world!!. The pools in this hotel are amazing!!.

The property is nice but isn't a great hotel. Service is mediocre. Management/ front desk is…read morelacking communication. Spent an entire week there and had issues with our room etc. Every time I would speak to front desk they would take care of it and pass on the message and found out on my last day non of it was ever "passed" on. Tried to reconcile issues it's been almost 1 month and have not heard back. There are other great cleaner hotels within the same price range so save urself.

We stopped in for lunch and it was solid. Service was a little slow but honestly, no big deal. The…read moreproperty is really nice. The food was good. The Arrachera Tacos were really flavorful and satisfying, and same goes for the Chicken Tacos and Fish Filet plate.

The St. Regis brand is lauded for their exceptional service and while they are a top luxury brand,…read morethere were a few misses during our week long stay. The property is beautifully maintained and everyday, we saw crews trimming the hedges just right, fixing one of their many water fountains, and raking the sand. Prior to our arrival I arranged transportation to/from the airport and the directions provided were very precise. Upon entering the gate for the resort, you are ensconced with the beautiful, lush greenery of the property. The property is huge as it shares the golf course with multiple resorts within the gates to include the Four Seasons. On your first trip to the property, it is a rather long drive as they want you to take in your surroundings, however, during your stay if you leave the property, they take a shorter exit. When we arrived, we were escorted to the veranda where we were welcomed by the lovely Jessica, who went over our reservation and explained the property. We were asked if we would like the NYT and USA Today daily and we chose the paper edition of both. We were excited to have a full printed newspaper that we could enjoy during breakfast. After about 20 minutes, we were shown to our room and within 10 minutes, Jaime, our assigned butler, arrived to go over their services as well as the room. We had a huge garden view room with a partial view of the ocean that included a private balcony as well as an outdoor shower that was lovely. Having a butler was very nice because you could text them for anything. I especially liked that each day, you could get 2 items pressed per person and they will also run you a bubble bath with salts which came in handy after a full day of excursions. The only complaint we had for the rooms was that the toilet lids did not soft close and instead, slammed down and also, they have the cheap Conair hair dryers, the ones that smell like it's going to catch fire if you use it for too long. I made the mistake of leaving behind my travel hair dryer and I implore you do not leave yours behind as you will regret it. The next day we awoke to discover that the "printed paper" left in our door handle, were just photocopies of each paper and not the whole paper either, so that was a bit disappointing. When we arrived for breakfast, another disappointment was that the free breakfast was only for the buffet. Although they have a menu, it is not free if you order from it. That was shocking because one of our favorite resorts is the Waldorf in Cabo and our breakfast could be ordered from the menu and their food was gourmet and delicious! As we were headed to the pool, I did not see a beach bag in our closet and when we contacted the butler, we were told that they do not provide beach bags! But guess who does, The Waldorf in Cabo! I had several beach bags at home and left them because I assumed the St. Regis would have provided one. Seriously, for the amount of money you pay per night, that is the least they could do. They do have 3 pools on property and only 1 is for adults only which was nice. The chairs are on a first come basis, so each day, we stopped by before breakfast to claim our chairs as we did not want to get stuck with a chair without umbrellas. When you look at the menu, it states that they provide fresh, complimentary snacks daily and that was so far from the truth. Only one day, did they bring around skewers of fresh melon, which I cannot eat. The Four Seasons Wailea, brings their guests fresh snacks, ice cream and etc, about every hour while you are hanging out poolside. The only thing St. Regis provided were complimentary ice buckets filled with bottles of water which was needed and very much appreciated. During our stay, we stopped by the spa and had a wonderful couples massage from Diana and Taymi. Their usher Neidit was also very nice and helpful with the lockers. While we had a wonderful and relaxing stay, it would have been nice if they had a lounge area to hangout or something to do on property. They do have several bars you can enjoy and we did enjoy hanging out with the guys in the lobby bar. The entire staff and the drivers were top notch and very professional. Thank you Alejandro for trying to find Luna (the resort cat) for us!

Celebrated my birthday here with my twin sister. What an amazing property. We were welcomed with a…read moredelicious welcome drink and once we got to the room there was chips, guacamole, and margaritas waiting for us. The staff were all super friendly and helpful. Food was great also. I especially loved the sushi at Aramara but the tacos were great too! The report has lots of activities to do also, some cost money but they have plenty of free ones also. We took advantage of fishing, taco making, snorkeling, kayaking, and an aquacise class. Pools are wonderful and the lazy river was so great! I hope to come back some day!

Our stay at the Four Seasons in Punta Mita exceeded all expectations. Of course the grounds are…read morebeautiful and well-kept, amazing views and clean beaches. The rooms are incredible and the beds are soooo comfy which is always a plus. What put this place over the top was the impeccable service. Not only were our needs met in a timely fashion, but the staff was so kind and personable. The bartenders at the adult pool were exceptionally welcoming and took the time to learn our favorite orders. Highly recommend this spot to anyone!

This lovely tiny boutique hotel was on the same beach where we were renting an Airbnb, so we walked…read moreover to enjoy a romantic dinner, and it was absolutely lovely... The staff for accommodating and fabulous English skills for our waiter which was extremely helpful and we had a delicious fish dinner. They change the menu up in Oil every day he saying something different every day the menu is changed to keep everything fresh and unique and variety for the hotel guests and for droppings like us... Special touches included lovely candles on everybody's table, that our fabulous waiter turned on simultaneously with a hidden clicker, which was a nice touch... You definitely can't beat the view and it had a beautiful pool, and there was some thing about the inside tiny lobby and library and sitting areas that was quite charming and adorable and very very unique... The location is north of Punta. Mita and I have a car. He would be well advise to have a car rental rather than a taxi... For us, it was a romantic stroll along the warm sand beach to walk back to her place... One interesting thing was I noticed when I was getting loose on the first floor looking for the bathroom somebody had left their hotel room totally open which to me was shocking, I would never leave my hotel room door open to other guests and visitors for fear of theft, but evidently this place instills trust!

I want to write this because they deserve it but I also don't want to write this because I don't…read morewant anyone else to book this place up! However, they deserve a glowing review! Gorgeous, Gracious, Delicious, Perfectly Maintained Beautiful "Casita" in the most gorgeous beach (literally a few steps from the waves) in the area-service second to none! This tops every relaxing trip I have ever had-even better than Bora Bora. With a maximum of 8 beautifully appointed and sparkling clean rooms (16 guests) you will be outnumbered by staff (but never see them unless you need something they appear like magic) and will enjoy the quiet all adult environment. Yes it is all ADULT with no children which please make note of! If you don't have children or need a break from yours it is magically quiet with the exception of margarita glasses toasting and waves crashing. Even though it is "small" it is like staying at a magic castle with every detail in place including the swim up bar, tequila bar, and many different types of pool seating and cabanas. There is a library with games and tons of reading material in case you need some entertainment while you are there. This is perfect place to do nothing or enjoy the areas fine fishing/zip-lining/horses/sight seeing/golf. Literally the beach door pours you out onto perfect sand a "clean" beach and the surf is right there! Bathrooms/showers right as you return to clean up is perfectly planned out. The drinks are primo and strong, wine top notch, 3 meals a day were different and absolutely delicious everyday, the mini bar/snacks are stocked in the room, Gonzalo the chef and his helper's cuisine were so amazing we ate out once and never went out again. Each meal will be served (unless you want otherwise) sitting on the deck over looking the ocean and gorgeous sunsets. Did I mention this is an all inclusive resort ? Yes all inclusive meaning no signing, wondering how much to budget each day, tipping, pushing servers, or any worries till the end when you pay your balance and generously (because they deserve it!!!) tip the staff to the owner/manager so no awkwardness. If you have ever been at another all inclusive or cruise you will know what I am talking about. The water is purified meaning we brushed our teeth, bathed, and ate every last delish vegetable (raw) and not one person in our party ever felt anything but perfect. The grounds are beautifully maintained-I think there is a person who just goes around perfectly trimming leaves everyday! They can arrange for on-site facial/massage or truly anything else you wish. They packed up a lunch/drinks/goodies for a day of fishing and were extremely accommodating. One of my favorite parts is the three perfectly maintained, groomed, behaved, delightful small pups they have on the property. Besides their sweetness you would not even know they were there unless you seek them out! Mark the owner is top notch and has mastered the art of the perfect place to vacation! I know I am going to miss someone (sorry we loved you all) but Robert, Mauricio, Francisco, Charlie, David, (another fabulous server in the afternoon/evening who knew my Rose Vino Preference), and all of the fabulous maintenance/cleaning/kitchen crew were like family-we miss you and can't wait to return!

By far the worst resort customer service we've ever experience with a "5 star resort". I have never…read morehad to follow up on an email 5-6x to get a response, and still they have yet to respond. Better to take your money somewhere else to a resort where they actually care about their customer service. DO NOT recommend staying here. Pay a little extra and go to a resort that actually cares.

Staying in nearby Nayarit on a family vacation, my husband decided we needed a get-away from the…read morekids... He started looking at resorts and beach clubs that offered day passes during a busy time of year (Christmas holidays) and came up short. Until he was put in touch with Imanta Resort, that is. A few days later, we went, along with two other couples to spend the day at Imanta. It was quite the exclusive get-away, and just what we needed. We spent the morning on a nearby hike and then found our way to Imanta and needless to say, we were not disappointed. We were warmly welcomed by Jeremi, who took us in a golf cart from the reception area to the beach club. That's where we met Pete and his staff, who made us delectable drinks and eats to enjoy all afternoon long. We took turns getting pampered with some outdoor spa services and taking in one of the most scenic and beautiful beach spots in super comfortable day beds. At the end of the day, Fernando took us to reception and gave us a tour of the rooftop bar / restaurant. We were all disappointed to learn that we couldn't stay for dinner as they were full for the evening. Yes, it's pricey, but if you are in need of some quiet time at a top knotch, beautiful venue on the beach, and can make it work, I highly recommend a visit to Imanta!

Hubby and I spent 6 days here and had a great time. Pros, spacious resort, clean rooms daily,…read moregreat location with oceanfront views of the beach, very friendly, helpful staff, excellent WiFi, plenty of food selections at various restaurants including unlimited drinks and it was never crowded. Especially enjoyed Tsuba, Japanese restaurant. Cons, 50 minutes from the Boardwalk for shopping, nothing outside the resort is walking distance, terrible steaks at LaBahia, stores at resort are expensive, $12 for small bag of chocolate cashews!, and no instructions at check-in how to find your room or information about what's available at the resort.

To celebrate my wife's last year in her 30's, we booked a stay here at the Iberostar Playa Mita…read more Unlike our previous trips to resorts in Cabo and Cancun, we wanted a more relaxing less spring break-like vibe...and that's exactly what we experienced. Our transfer dropped us off at the entrance to the resort where we were greeted by an employee who led us to the check-in desk and informed us that our bags would be sent to our room. Initially, the employee behind the desk was proceeding to book us into a room on the first floor. My wife is not a fan of the noise that generally accompanies being on the first floor, so she mentioned this to the employee who swiftly booked us a room on the second floor. The resort itself is beautiful, very spacious and has tons of seating through out. Whether you want to be in the party area of the resort or prefer a secluded area where you can relax and read a good book, there are plenty of options. For breakfast and lunch we enjoyed the myriad of food options available at the buffet; fortunately, I scored some very delicious ribs at the lunch buffet on one of the days. Unfortunately, the quantity of food options did not equate to quality and was quite inconsistent on a day to day basis. We dined at both the Mexican restaurant and steakhouse, which were both underwhelming (not sure how Mexican food in Mexico can be bad). If none of these options float your boat, there is also an Italian restaurant and hibachi. Although the lackluster food quality made it easy not to overindulge; to ensure that we weren't unrecognizable after the trip, we consistently utilized the fitness center. There were machines, free weights, and cardio equipment available to get a comprehensive workout in. If you're into spa treatments, there is a spa next door where you can pay for massages and other services. The overall customer service experience was good. However, I have to call-out and give extra kudos to one particular employee....Mayra from the Adelita Lobby Bar (one of our favorite places on the resort to enjoy a drink). From day one Mayra was very attentive and did a great job of checking in with us without hovering. One specific moment stood out to both my wife and I. Mayra overheard that we were celebrating my wife's birthday. Next thing we know, Mayra emerged from the bar area with a cute sized piece of cake with a candle and a mini balloon with a "J" on it (my wife's name is Janee). Mayra went above and beyond the call of duty to not only do this, but also memorized both of our names (which is not easy considering that we do not have traditional names). As long as we have our memories intact, we will never forget the bond that we built with Mayra. Adrian (another employee that generally works at the Adelita Lobby bar), not only makes great drinks (you can see the attention to detail that he puts towards making a drink), but is also very personable. I love when individuals take pride in their work while simultaneously being professional. Our favorite bars on the resort, were the Adelita Lobby Bar, the Sunset Bar (literally the best spot to watch the beautiful sunsets), and the La Duna bar. I would strongly recommend avoiding the swim-up bar, which serves consistently bad drinks (very unfortunate considering how convenient it is). If you're looking for a place to truly relax (if that's your goal), I recommend visiting Iberostar Playa Mita. However, I'm giving the resort three stars because management is adament about pushing a "90 minute presentation" that we declined at least four times because it felt predatory and manipulative (maybe they thought we were too inebriated to realize this).

We've stayed in Hacienda de Mita every year for the last 7 years. We always rent one of the…read morecondos on the ocean front (buildings 1-4) because we like to watch the surfing out front. But all the condos in all the buildings have the exact same layout with wonderful views. Contrary to the review above, the beach clubs do play music and on occasion they will even have a DJ. But between 10pm and 8am it is indeed quiet time in the complex because many owners do not rent their condos so it is also a residential area. That being said, you can listen to music by the pool and have drinks by the pool or go to any of the 5 beach clubs. Hacienda de Mita is the development closest to town so you can walk on the beach to dinner or drinks and walk back without dealing with your golf cart or a very long walk. This is also one of the only sandy beaches in Punta Mita where kids can learn to surf in a safe place. If you like to surf, boogie board, golf, play tennis, ride bikes, and do it all within an uber-safe environment this is the place!

We love Punta Mita and all it has to offer however we had a cruddy experience renting unit 1101…read more The owners failed to mention that the unit next door was under construction. For five days the sound of jack hammers and nail guns permeated our unit. They should have let prospective renters know about the construction so we could have made an informed decision about which unit to rent for the week. By the way the unit was not discounted, it was the same price as other available units. When we notified the owners of the situation (we sent them recordings) we received no response. Love Hacienda de Mita but avoid HDM 1101.

Outstanding service, very hospitable staff, food was really good, I really recommend this resort…read more I huge thank you to GM Mike and all the staff that made our stay a memorable one!!

THIS WAS THE BEST PLACE EVER!!! Different dining locations each night, private beach, unlimited…read morefood and drink, great staff, oh i could go on for hours! if u want a private vacation this is the place. although it's rlly expensive you are treated like royalty and your every need is met. highly recommend great for big groups!!!

My wife and I have now stayed at Hotel Vogue 3 times over the past 3 years and we have thoroughly…read moreenjoyed each visit. We just got back from spending a week there and had a great time. To me there are two things that really make this hotel special- the fantastic owners and the amazing staff who are so hospitable and accommodating, and the tranquil environment. Once you come in off the street and head back to the bungalows. Also the grounds are meticulously cared for, the decor is fantastic and authentic Mexican, and the bungalows come equipped with mini fridge, coffee maker, toaster oven and microwave along with dishes, cups etc... Everyone goes above and beyond to make our stays relaxing and fun. The pool is great and usually very quiet. They also have Tommy Bahama beach chairs and umbrellas and beach towels that you can take to the beach which is a couple minute walk, so you don't have to bring any of this stuff or worry about renting it. If you're looking for a great experience give Hotel Vogue a try! They are simply the best!

Clean, SAFE, friendly, authentic, private, spacious....I cannot say enough about how amazing Hotel…read moreVogue is! WE WERE IN HEAVEN at Hotel Vogue! First, there is the Hotel Vogue staff -- the most friendly, kind, helpful and knowledgeable staff you will find anywhere! The owner, Marv, felt like family immediately. He was so friendly and made it feel like home. The front desk staff, especially Kevin, were all so amazing and helpful with local recommendations and all round kindness. Let's not forget about Pinata...the cutest and most affectionate hotel pup you WILL EVER MEET!!! She made us smile every day and we were so happy she was constantly wagging around and giving us love. We felt so incredibly safe at Hotel Vogue. We often even found that we were leaving our bags out on our open patio for long periods of time because Hotel Vogue is so safe. They had someone at the front door always and a private security gate PLUS a coded door at night so that you always felt very safe. The facilities in this hotel are BEAUTIFUL. Everything is very clean, comfortable, spacious and you feel like you are in a private oasis when you enter. It's right in the middle of town, but you don't feel like it once you enter Hotel Vogue. The amazing plants and wildlife makes you feel like you are in a tropical paradise. The rooms are very spacious and extremely comfortable - they have made a beautiful space that is so authentic to the Mexican culture which is what we loved most. Even though the owners, Marv and Mary, are from Michigan, they have created the most authentic and beautiful space at Hotel Vogue. We cannot express how much we loved staying here for our honeymoon and NO DOUBT we will be back again! Thank you for everything Hotel Vogue!!

We stayed at Playa Escondido Resort for a week, and this was actually our third time visiting…read more Every single stay has been absolutely wonderful. The staff is truly amazing and goes above and beyond to make sure every guest feels welcomed, comfortable, and happy. The rooms are beautiful, and most have incredible views that make the experience even more special. The food is outstanding, and honestly, there is no reason to ever leave the resort because everything you need is right there. The atmosphere is peaceful, relaxing, and paradise-like. We also celebrated my husband's party here with friends, and the resort did an amazing job. From the delicious food to the beautifully decorated tables, every detail was handled perfectly. It exceeded all of our expectations, and I truly could not have asked for anything more. We can't wait to come back again!

My Husband & I stayed @Playa Escondida 2 times.(2024/25) This resort is probably the most beautiful…read more& safest in Sayulita Mexico The Staff are so friendly & accommodating & the beach is magnificent. Their restaurant is wonderful (as is the bar) This is a gated resort .....so out of the way .....it is not the easiest to find but when you arrive it's nirvana