Stopped in to purchase a dryer and the owner was very pleasant. Instead of selling us the dryer he…read moreGAVE us a fuse and said to try that first. This showed how honest they are. I took the fuse back home tried it but it wasn't the fuse. We went back and he was willing to give us more advice on what to try before we purchased another dryer. This man could have just sold us the dryer and not try to help us at all but he didn't. We decided that our dryer was so old that we wanted to purchase one anyway. He made sure we got the right plug on the dyer and ran it to verify it worked, not that he needed to because we trusted him anyway. I would highly recommend this place.

A super-fantastic used appliance shop. Great prices, all price ranges, very honest, friendly…read more They do repairs (in shop). I've bought two washers here in the past 10 years.

These guys are fabulous! We've bought a washer & dryer, recliners, tables, etc. from them and they…read moredelivered everything too! When you need a recommendation for an electrician, plumber, etc., you can call them and they'll help you find someone nearby who can help you! I love this place! Please support local and buy from Mason's, you won't be disappointed!

Absolutely the best place in Tennessee to buy your furniture, appliances, lawn equipment, etc…read more Larry is the owner, a super nice person. I recommend this business 100 percent. We have purchased numerous items from Larry and have never regretted it. Need more businesses to pattern themselves after him. Thank you Masons, Jerry and Dana.

Our 1 year-old fridge broke a few days prior to us leaving on an international trip and we needed a…read morereplacement ASAP. We had a poor customer service experience at the Oak Ridge Pattersons location, so instead of spending our money there, decided to head over to this enormous warehouse location to find more options of scratch and dent appliances. WOW. They definitely have options galore and we had a great experience at this location. Many of the appliances had no noticeable dents/dings. The very nice fridge we ended up choosing was heavily discounted because of a small scratch on the back (that no one would ever even see). Score! You walk into a sea of appliances and it is admittedly a tad overwhelming. Fridges were on the outskirts of the warehouse with many price and feature options. The staff was all welcoming and friendly. While they did offer help, they didn't follow you around or push a sale (or upsell). We really appreciated this freedom to roam without pressure. They offered information, pointed out features, and even showed us defects that we didn't notice ourselves. The pricing was clear/fair and the timing was great. Since we needed the fridge ASAP, we opted for free self-pickup. They were patient and awesome with loading our new fridge for transport. This patience was much-needed, as the fridge was a tight fit in the back of our van. Very impressed and will definitely come back here should any of our other appliances need replaced.

I love Pucketts! They are 100 percent all about customer satisfaction. This company has integrity…read moreabove any I've ever seen! Josh is the best salesman ever! He is friendly, helpful and not pushy at all. I promise if you're not totally satisfied with your purchase, Josh will not leave it alone until you are. He has great customer follow up. He's very honest. Pucketts is a top notch store and also very fortunate to have a team member like Josh. I'll definitely make Pucketts my place to shop! You ALL are great! Thanks Josh! Jeannie Guenther

We have bought multiple pieces of furniture and mattresses from Josh at Puckett's with 100%…read moresatisfaction. if you want good merchandise, family owned, great service and just all around good experience then this is the place to go!!!

Mr. Pierce was very accommodating, courteous and respectful to our needs. He's very easy to work…read morewith, ensuring you get what you need to buy. He's not a high pressure salesman.

Wow! We are so impressed with this store, with customer service, and with the washing machine we…read moregot and had installed today. AND I have washed two loads of clothes with great outcomes (CLEAN) that surpassed the more expensive Maytag we bought from Appliance Mart in Cookeville and had repaired twice and it still never worked and were told if the part went out again it might be a year before a new one would come in. HUH?? Even the delivery person today commented...if it was that bad why did they not replace it? Who knows. AT any rate that is water over the dam and we are really pleased with this store (Carlos recommended the model he thought we needed and not the most expensive he thought we would buy) AND delivered it within a week AND IT WORKS really WELL. IT WORKS- clean clothes for the first time in the two months we used that Maytag that didn't work. Such a pain. Go to the Sparta TV and Appliance store- you will not be disappointed!!!

My wife and I originally went in to take a look around and simply visit the new business. We were…read morejust beginning to look at new beds because was ready to be replaced. What we didn't expect was the quality of the mattresses and frames, and the very down-to-earth and knowledgeable owner and staff. What they sell is American made, and it's really high quality. These aren't cheap components, and you can tell once you use them. The old saying, "You get what you pay for" is indeed true. We spent over two hours in the store, laying on mattresses to try them out. This was at the suggestion of Derrick (owner). There was no rush, no push to buy, just information, questions answered, and a whole lot of relaxation! In the end, we found, much to my surprise, the exact mattress for us. We had one of those air beds for 10 years-I wouldn't own another one. I figured we would get a coil mattress, since I'd slept on those memory foam mattresses and hated them. What we ended up purchasing was a natural latex mattress (Posh + Lavish) and adjustable frame. The first night we slept in it, I couldn't believe the difference! I didn't wake up feeling tired, nor did I toss and turn all night. Plus, before the purchase, we were shown how to adjust the frame (head and feet) for a "zero gravity" feel to allow for better sleep. It worked. Enough said. My wife and I can adjust our individual sides of the bed during the night and never awaken the other. The frames are sooooo quiet!!! I can't say enough about Derrick-family oriented, no pressure, and he and his brother delivered/set up our new bed and removed the old. If you're in the market for a new mattress/frame/pillows, or just want to get an idea, visit All American Mattress-you certainly won't be disappointed!

From the owner: We specialize in all natural mattresses made with superior materials handcrafted right here in the…read moreUSA! We also offer top-of-the-line 2 sided flippable mattresses made right here locally! I have been in mattress manufacturing & retail for over a decade. I pride myself on excellent service, no pressure sales environment, and providing the best sleep systems on the market!