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    Sears Hometown Store

    2.3 (6 reviews)
    Closed 9:30 am - 7:00 pm

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    6 years ago

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    5 years ago

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    8 years ago

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    District M.

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    10 years ago

    Great sales associates here! They made my purchase effortless! I will definitely shop here again!

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    9 years ago

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    12 years ago

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    Harbor Freight Tools

    Harbor Freight Tools

    1.0
    (1 review)
    0.2 mi

    I had a very disappointing experience at the DeKalb Illinois Harbor Freight location on Sunday…read moreevening. I arrived around 5:50 PM to purchase a generator. I was greeted at the front and told the store was closing soon, but I explained that I was only there to buy the generator and was directed to the back to grab the ticket. When I returned to the front, I was stopped by the supervisor who told me I could not purchase the generator because he was not willing to perform a carryout. He said it takes two employees, they only had three workers on shift, and he had too much to do. He told me I would have to come back the next day. I asked if he was serious and he confirmed that he was and again stated that I would not be allowed to make the purchase. When I asked why the approach felt aggressive, he said he was 6'4 and probably comes off aggressive but was just telling me how it is. I requested contact information for a store manager or district manager and was only offered the corporate 1 800 number. They gave me the store managers name, and surprisingly I knew the person from a past life and mentioned that he a good guy and I know he believes in good customer service. At this point the female front cashier stated that they did not care if I know him, called or FaceTimed anyone and repeated that the store was closed and I could not purchase the generator. At that point the tone from all three employees became increasingly aggressive and I chose to leave rather than escalate the situation further. I had driven from Rockford specifically because this store had the generator I needed in stock due to ongoing power outages. While I understand I arrived close to closing time, I was ready to make an immediate purchase of a high value item and simply needed basic assistance with the carryout. I am very disappointed by how this was handled and by the lack of professionalism and customer support shown during this visit. This experience did not meet the expectations I have for customer service and unfortunately left me with little confidence in returning to this location

    From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

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    Harbor Freight Tools
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    MegMade

    MegMade

    4.3
    (91 reviews)
    53.5 mi
    $$

    I have to admit that I haven't (YET) purchased anything from MegMade but have inquired and visited…read morethe shop over the past couple of years ever since I saw her pieces at the Randolph Street market. Meg and her team are super creative and helpful. Her pieces fit into any home and interior style. I also feel like their marketing and space is just really genuine and friendly! I saw someone mentioned they took stars off for items not being on 'sale' during this time. I gladly will support local and handcrafted any day. Thanks Meg and team!

    I would like to update my review. I did have the sofa redone at your shop. We discussed ad nauseam…read morethat it would be a comfortable soft sofa and that the velvet would not attract as much dust and lint as it does. You said it was specifically a better product. I had another chair recovered in velvet at Calico Corners in Wilmette and it does not attract dust and lint at all so it is not necessarily a function of all velvets. You were not nearly as helpful as you sound here on yelp when I had these complaints after the sofa was done. You' were completely unresponsive and refused to assist any further. At minimum, the sofa should've been comfortable and you definitely did mislead me on your product.

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    Shop our custom upholstery, rugs, coffee tables, lighting -- we're a one-stop-shop for all things home decor
    Shop our custom upholstery, rugs, coffee tables, lighting -- we're a one-stop-shop for all things home decor
    We sell finished pieces ready to take immediately, decor, and more!
    We sell finished pieces ready to take immediately, decor, and more!
    MegMade

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    Sears Hometown Store - appliances - Updated June 2026

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