We needed to replace our old built in Viking refrigerator. After the initial visit to drop off the…read morenew Bosch refrigerator we purchased, Max's determined that removal of the old refrigerator was going to be difficult secondary to it's size and weight as well as a difficult exit up a steep staircase. A couple days later, 7 guys came and were able to literally wrestle the old Viking out and up a snowy hill safely and efficiently. Thanks guys! Great job! Dennis M.

I love buying from local shops and using local services, but not at the expense of very poor…read moreservice. Bought a new refrigerator in November of 2024 it came with a one year warranty. The ice maker started acting up six months after delivery. We had a service tech come out to the house 4 or more times to fix it, and it still sporadically works. Not happy, I've called twice since the last visit, no callbacks. I wouldn't recommend Max's, service doesn't seem to be their forte anymore.

I don't know what all these negative reviews are about. This reinforces the fact that people only…read morewrite reviews when they're irritated, not when they're happy. First of all, I am super grateful that there is a Home Depot an Traverse City. we have had a great experience with them on a 99% of the occasions where we have gone there or needed something or ordered something. When I call, a wonderfully pleasant woman answers and helps me out. When I go, I can always find someone to help me come out which is a pretty neat trick and given the worker shortage. While I always try to support local businesses when I can, there are times when you need the selection or the value of a Home Depot, and this location does just a good a job as any other!

They have a great selection, excellent delivery, and prices are usually lower than other place…read more Their customer service is abominable. I tried many times to purchase solid surface countertops through them. I tried in person, but waited 20+ minutes after the department was called and provided no service. I called multiple times, but after being transferred they simply hung up (this was not an accident, it happened multiple times). Appointments cannot be made, apparently the can not answer their phone, nor can they return calls.

I contacted Elite requesting a quote through yelp. Jonathan replied quickly and communicated well…read more He diagnosed the problem with our dishwasher and fixed it after ordering the broken part (pump). He was prompt and completed the repair quickly. He also text when he was en route. I will definitely contact Elite with my next appliance issue.

From the owner: We service Leelanau, Grand Traverse and Benzie Counties! LG and Samsung! Elite Appliance Service…read morehas the expertise to efficiently repair all major brands of home appliances. We live and work in Northern Michigan and strive to create lasting relationships with our customers.

I bought a new bed and Shyanne the assistant manager was amazing. She knows the products, how well…read morethey work different options for me. She was so very knowledgeable. I recommend ABC warehouse and see Shyanne for anything you need.

Michelle is great to work with she went above and beyond for us. will be coming back for more!read more

The guys just left with a full truck. Just fantastic, outstanding-- terrific guys, fast, clever,…read moreaccommodating, polite, pleasant, they figured out how to take a garage and shed full of stuff, took an old woodpile and junk thrown behind our garage by the previous owners, and got the couches that were the initial target. Really pleased, likely to call again, kicking myself for not finding you folks sooner.

We had Junk Titans come out to gather 3 rooms of carpet and padding we just removed. Ian and River…read moreshowed up and were 2 of the nicest, friendliest workers to come by in a long time. There was an issue with a mis-communication and they handled it very well and to my favor. We highly recommend Junk Titans to haul away anything you have that may be too much for you to do as it is me in my senior years. Well worth it, thanks Ian and River and Junk Titans.

Lowes credit card holders can't trust Lowes to keep their account information safe and warn them…read moreabout scams. This became apparent after I became a victim of a fake Lowes customer survey scam that ripped me off for $95. The scam was in the form of an email apparently from Lowes which asked me to fill out a survey. As an incentive, I'd be given a chance to receive a free 100 piece Cobalt Tool Set. The email seemed legitimate: the originating address made it seem to be from Lowes; and I have a Lowes credit card, so it was reasonable to receive a survey request from them. After submitted the completed survey, I received an email which informed me that I'd won a tool set, and would receive it if I paid $12.65 for shipping. I accepted the offer and received an order confirmation number. Two weeks later, with no further word about the shipment, I checked my credit card information online. My card had been billed $12.65 - but not by Lowes. The billing was by "FeelTheVictoryWovenInf" of Panorama City, California. That company charged my card an additional $75.85. There is no such company, based on a Google search. There must have been other victims of this scam, some of them after my experience and some before it. Some victims had to have contacted Lowes about it (as I'll do today). Yet Lowes made no effort to warn credit card holders about this scam. And since the scam email was addressed to me as a Lowes customer, Lowes must have failed to protect the email address associated with my account. So here's a suggestion, Lowes credit card holders: cancel your account and cut up your card.

I'd rather support Lowes than Home Depot, but this place makes it tough. The service is fine, but…read moreI was pretty disappointed when I returned a faucet recently. I expected store credit for the full amount I paid, given I had my receipt. Instead, they gave me the sale price, which was $45 less than what I paid. I live out of town and was 4 days outside the 90 day return window. I understand getting store credit for my delay, but the deduction doesn't make sense to me---terrible policy. In the past, Lowes also refused to credit me the sale price for an appliance I ordered a week or 2 before. Perhaps good customer service policies are a thing of the past......

Why does a company named "Amerigas" outsource customer service to India? I literally could not…read moreunderstand the customer service representative--which made the woman on the end irritated with me. After several fruitless minutes of trying to communicate, I finally just said "goodbye" and did my business through the website...which is perhaps what Amerigas wants.

Never thought this would happen, but I got a 20lb exchange tank and it doesn't release gas. I…read moreswapped a different tank and my grill heated to 400 degrees in no time. Problem is I don't remember where I got the tank (there are several locations near me). Customer service was no help. They said they couldn't do anything b/c I don't have a transaction receipt. But the tank is clearly marked with their label, and it is clearly still full. What a wast of money. Stay away!

Justin charged us $600/hr to fix a spring on our washer that holds the lid up. It took less than 40…read moreminutes to repair and the part was $55 to purchase online. Our bill was $462.24 Don't recommend unless you're in the mood to be robbed. Yes, professional, but the charges were ridiculous.

Our 6 year old Refrigerator had a "computer" problem and Justin came out to our home in Traverse…read moreCity. He was so knowledgeable, professional, and pleasant - and he diagnosed, ordered a part, and came back to fix our problem in record time. Best results from a repair "person" ever! Thank you!