We needed to replace our old built in Viking refrigerator. After the initial visit to drop off the…read morenew Bosch refrigerator we purchased, Max's determined that removal of the old refrigerator was going to be difficult secondary to it's size and weight as well as a difficult exit up a steep staircase. A couple days later, 7 guys came and were able to literally wrestle the old Viking out and up a snowy hill safely and efficiently. Thanks guys! Great job! Dennis M.

THE ABSOLUTE WORST! Sold me a piece of crap GE washer and cannot seem to fix its multiple issues…read more Two service calls within the last 4 months. First issue took 2 visits to fix. Latest issue, machine did not work literally 5 minutes after "repairman" left. Without washer for 4 weeks and they could give a crap. Still not working. Expecting a call tomorrow!? What do you think!? Stay away!!! Update: They did not call. I had to call. The service "manager" could have cared less. Horrible, no decency whatsoever.

We've used Williams and Bay for a long time and they are great. Friendly on the phone, and the…read moreguys that come out are 100% professional. They show up within 10 minutes of when they estimate they will be there, leave no mess and answer any questions.

have been using this company for years but recently their service has declined. after pumping out…read moremy septic tank I found they did not fill in the hole they dug to get to my system. After repeated attempts to have them correct this issue - they never resolved this problem and stopped responding. I contacted BBB and they never responded to them either. Please consider using a different company - one who actually completes their work and is willing to resolve issues and cares about their customers.

Had another company install my new ceiling fans on my outside porch and there was a wiring issue …read more Couldn't get them back in a timely manner so I call Morrison Electric they came right out figured out it was an outlet causing the issue . Fixed the problem . They are the only electric company I use now . They are honest reasonable and fast service . Billy White

We had a cooktop that needed to be installed with new wiring. It turned into a bigger job than…read moreexpected. Chad was great! He went above and beyond to make sure everything was perfect! I absolutely love my new stove so I am happy that it all worked out. Thank you, Chad!

Great job on my pressure tank guys. I put it off until my brothers visited, and I asked for a…read morerecommendation. Both had only Mike at Great Lakes to praise.

Man...where do I start!? Our well was dying a slow death. Finally quit on a Sunday. We checked with…read morea friend for a recommendation for someone who did well repair. He highly recommended Mike at Great lakes Well Repair. He and his brother both hired Mike for well service. He couldn't praise Mike enough for the work he did for them! And he wasn't wrong! Mike and his son Vinnie showed up Monday morning and quickly diagnosed the problem. Yup...my worse fear...pump was shot. The pump had been running nonstop for a month (hence the $300 electric bill). He pulled the 180' of pipe and found a couple split couplers which allowed water to be pumped into the casing and not providing enough pressure to shut the pump off. He said he's seen this happen quite often...that's why he uses metal couplers. I had him replace the 180' of PVC pipe (with metal couplers)!! He had a well pump with him...installed and lowered it in the well casing. He had to let the water run onto the ground for a awhile and added a bit of chlorine (checked to make sure neither one of us was allergic first). Hooked everything back up and voilà we had water again!! Super nice guy...found out we have a lot of mutual friends also! Total time.... minus half hour chatting (that was my fault) 2 1/2 hours. If I could give 10 stars I would! Very efficient and knows his stuff!!! Thanks Mike and Vinnie!! P.S. Also very affordable!!

We spent an entire afternoon wrestling with a Dyson vacuum after customer support sent a…read morereplacement part that looked like it required an engineering degree to install. We had it halfway apart and no idea how to get it back together. I finally called this repairman (even though he's an hour away), and he said, "Bring it in." He immediately took it, worked his magic, and had it fixed in no time. When I asked what I owed him, he smiled and said, "Nothing -- just write me a nice review." So here it is: Honest, knowledgeable, and genuinely kind. He turned a stressful situation into a great experience. Highly recommend!

After 40 years, my Central Vac died. I was able to purchase a new one through Advanced Vacuum only…read moreto discover that some of the fittings were no longer compatible. David made multiple trips to my home to help me find solutions. He always followed through...coming or calling when he said he would. And I now have a working vacuum! Thank you.

Fabulous customer service. Fixed our mower before we took it out of the truck! No charge, highly…read morerecommend this place

GREAT Customer Follow Up. Bought a used Ariens Lawn Tractor from M and E. Upon getting the unit…read morehome, it wouldn't start. Returned the unit to Mike at M and E. Mike put over $400 repair into the unit totally backing up his sale of the unit. Had I bought the unit from a private party, I would have been out the repair dollars. It sure is nice to see someone in his type of business back his sales and service. I have had nothing but consistent quality service for any of the items I had them repair. THANKS for your GREAT SERVICE!!!!

Yearly HVAC service call. Prompt reliable service...Mike has always been excellent to work…read morewith...and the charges are very reasonable! I HIGHLY recommend!

terrible customer service and if you have a fuel oil furnace, don't use them. They are not…read moreknowledgeable about these furnaces and the manager only is concerned with money, not customer satisfaction.

Tech Although very busy with a full schedule was very…read moreknowledgeable and was able to determine the problem and fix the softner by adding new parts. Then he took time to explain what he did to solve and fix my softer. I have been a satisfied customer for over 16 years.

Quality service. Great Communication from the receptionist to the technicians, they are kind,…read moreprofessional and they are quality people. Gives you options and explains every thing very clearly. They have been to my home a few times and they have Never Dissappointed Me. If you want honest, hard working folks in your home...give Pure Water Works in Traverse City a call. You will not be disappointed.