During recent power outage over the holidays North Country Power took my call and responded with…read moretech on site to fix the issue right away! Outstanding friendly service! Would recommend to anyone

PLEASE READ: North Country Power Generation turned out to be very unprofessional and a huge…read moredisappointment. They installed a generator a few years prior for a family member who lives only 3 miles from us. When my wife scheduled our initial consultation, they called an hour before the appointment and said they didn't want to come out. When they realized we were referred by a current customer, they decided to come out and rescheduled for a later time. We received a quote, put down a deposit, and scheduled for a date in November 2025 that they chose. My wife called their office twice to confirm and get details for the appointment. My wife also spoke with the office a week before our installation date and the employee said she didn't have all of the information, but stated she was sure that everything was fine and that we were on schedule. Her reaction struck my wife as strange so she explained that it was extremely difficult for us to take time off from work and that we did not want any surprises. The secretary assured my wife that everything was set and ready for our installation day. The next contact made by North Country Power Generation was at 7:30pm the night before the installation to cancel. When my wife questioned the employee as to why he was cancelling, he was very rude and said the inspector didn't get back to them in time. The next morning, my wife talked to the inspector's office and was told the paperwork for the permit had only been submitted two days prior and that payment was never received from North Country Power Generation to even get our inspection and permits. The woman at the inspector's office said there was no way that North Country Power Generation was planning to do the installation on our scheduled day. North Country Power Generation did schedule a power shut-off for our home; however, Consumers Energy was never notified the installation had been cancelled and arrived on our installation day to turn off our power. Fortunately, my wife was home to stop the shut-off. She tried multiple times that day to call North Country Power Generation's office to request our deposit be returned, but nobody answered. After calling the main office and two other phone numbers given to us, she eventually received a call back. We were told nobody was in the office because everyone went deer hunting. This employee had inadvertently told my wife the actual reason they cancelled our installation. They knew they had not submitted permits or paid the inspector when they confirmed our installation a week prior. Instead, they chose to wait until the night before to cancel and lied to us about why they did it. Additionally, they apparently rescheduled an installation date in December 2025 without our knowledge or permission and sent Consumers Energy out yet again to turn off our power. Luckily, due to inclement weather, my wife happened to be home from work that day to stop them. It took over a month to get our $500 deposit back. Again, there was miscommunication between the office staff and their bookkeeper. The miscommunication and lack of professionalism that we were shown by North Country Power Generation has prompted me to leave this review so someone else does not have a similar experience. Luckily, we found another company and explained our situation to them. This company had our Generac installed in less than two months without a problem. Now that we have a more professional company, we are grateful to have gone through this experience. With all of the issues we experienced with the cancellation, who knows what types of issues we would've experienced with their installation, maintenance, and servicing. If you are reading this review and are considering this company for a Generac purchase, my wife and I would strongly encourage you to reconsider.

Larry and his team at Grandview Electrical were so easy to work with. They were out the very next…read moreday. It was easy to communicate during the project while we were out of town. I plan on only using these guys going forward. 10/10 would recommend to anyone with electrical needs!

I called Larry in an emergency when I learned there had been a power outage and surge at my…read morevacation home. He picked the phone up right away on an evening and he responded kindly with expert guidance and a willingness to help with all aspects of what was needed. He went above and beyond for us and we are eternally grateful. Great guy and amazing service!

Avoid this contractor!…read more In late Feb. 2022 I hired J.A.C.K. Contracting to paint an apartment, and install a new sink and dishwasher in a kitchen island where there previously was no dishwasher. I paid a 50% deposit, and was assured that this work would be done by my move-in date of June 6. I ordered paint right away, and Jeremy Murphy told me that they would get started painting in early March. He later changed his bid for the painting job, claiming I had given him incorrect measurements. (He had sent one of his own team members over to measure, but I really wanted to get this project going, so I agreed to the new bid.) I heard nothing for a while, and would email every few weeks just to say, "Hey-I'm moving into this apartment in early June-just want to stay on your radar." I always got a reply within a few days that they would be starting soon-not to worry. This continued right up until the last week of May. When I sent an email saying "We're moving in a week-these jobs need to be done immediately" Jeremy said I had told him our move-in date was in mid-July. I sent a registered letter and email asking for our deposit to be returned, which went unanswered for a week or so. It wasn't until I filed a complaint with the Better Business Bureau that he contacted me and told me the date mix up was due to a secretary's mistake. (I never communicated with a secretary, only Jeremy via email and phone.) He said that he'd been in the hospital and that was also part of the reason for the delay. He promised that they could paint after we moved in-moving our possessions, draping everything, etc. My husband and I had to leave town for a conference almost immediately after moving in, so I boarded our cats, and told Jeremy that the apartment would be unoccupied for four days, and he could get in and paint. He said that would work. We returned from the conference to find the painting was still in progress, so we had to stay someplace else for a week while they finished. At the end of that week, Jeremy texted me that they had finished and asked if I could drop by payment that day. When I arrived and paid him, I should have done a walk-through, but I didn't. The painters weren't actually quite done yet, and I didn't want to get in their way. After I paid Jeremy, he left in a hurry and did not return. Later that day, when the crew left, they left trash bags in my yard, and ladders, scaffolding and other supplies on my deck for two weeks. There were paint drips down the walls, speckles on our furniture and other belongings, and paint on the carpet and trim in some places. They used only of the amount of paint Jeremy had told me to buy, but it had been purchased months earlier and I couldn't return the extra (about $500 dollars' worth of paint). I expressed these concerns to Jeremy, and he told me he would fix everything when he worked on the kitchen island, which was held up waiting for new countertop, because he didn't tell me what size to order until he was onsite painting. He explained that he had been robbed of the cash I had paid him when he went to a gas station the day the job was finished and was preoccupied with that, rather than checking that the paint job was finished. After seeing the shoddy quality in the painting, my husband and I decided we didn't want this company working on a more complicated project in our home. I asked Jeremy for a refund of my deposit for the kitchen island project. After a couple of emails to this effect over the course of a month, he responded that he had tested positive for Covid and couldn't get to his workplace to create a list of what materials he had bought for my project to deduct from the deposit. (I purchased the dishwasher, sink, faucet, garbage disposal and all connectors that were advised, so I wasn't really sure what this might be, so I asked for an itemized list, and to be given any of those items.) A month later, the $1,382 deposit still hasn't been returned. Between May and August, Jeremy claimed to have had to fire his secretary for making mistakes, been in the hospital, robbed, positive for Covid, and unable to return our deposit because of a family emergency. Either this guy has the worst luck ever, or he's full of excuses.

From the owner: Started in 2017. We have been extremely busy ever since. We have grown exponentially and will…read morecontinue to grow as long as the customers enjoy our work. We have done over 300 jobs and will continue to take jobs as long as the Customer understands I do not substitute quantity for Quality as I treat every job as if it were my own home. My schedule is busy but it will pay off in the quality of work and customer service you receive and you will be glad you chose Jack Contracting LLC dba Mack llc as of recently.

Service person called ahead and showed up on time. Very pleasant, personable and knowledgeable…read more Will use them again.

From the owner: Generac Generator Sales, Installation and Service - 24/7 Emergency Service - Best price guaranteed…read more- Lifetime of Experience - Factory Certified Generac Dealer

On 11/17/2025 we had Eli Electrical replaced a bathroom light/fan fixture and 2 days later when we…read moreturned on the bathroom lights the circuit breaker tripped. It kept tripping every time we turned on the lights. We called them and told them what was happening and instead of quickly sending someone over to see what they did wrong, they said they would "put us on the schedule" but it would not be until 12/17/2025 that they would send someone over!! The owner Mark said if they had a cancellation sooner, they would come. We sucked it up and settled down to wait. Well, they had no cancellations and when the 17th arrived Eli Electric didn't. I called Eli Electric to ask where they were and no return call, I left messages and no return message. Needless to say, we will have to call a more reliable and professional Electrician to see what the problem is and get it fixed correctly. So no, I do not recommend Eli Electric. Use this company at your own risk.

From the owner: "Licensed and insured, Quality Conscious, Electrical Contracting Business. Specializing in:…read moreResidential, Commercial and service calls. 45 years experience in the electrical field, with 8 years as a Licensed Electrical Inspector, currently, the Kalkaska County Electrical Inspector/Building Official. We are a family run business, with exceptional qualities of: Responsibility, Integrity and Honesty. "CALL MARK"

Austin worked with the city to relocate our electrical service underground and upgrade it to 200…read moreamps. His workmanship is top notch, his estimate is very ​thorough, and I couldn't be happier with the results. Will definitely use them again for future remodeling.

From the owner: Charlevoix Electric – Bright Ideas, Expert Solutions!…read more Upgrade your home with custom LED accent lighting and professional residential electrical services from Charlevoix Electric! Whether you're enhancing your space with modern lighting or need expert electrical work, we’ve got you covered. Custom LED Accent Lighting Panel Upgrades & Electrical Repairs New Construction & Remodel Wiring Outlet, Switch & Fixture Installations Emergency services Licensed & Insured | Reliable & Professional Call today for a free consultation!

Blew off our appointment totally and texted me the next day saying his phone broke! Unprofessional…read moreand sketchy business. Nope.

Steve is quick to reply, efficient in his work, competent and knowledgeable, and very easy to work…read morewith! Will be providing ongoing services for additional projects. Highly recommend all around. Our sincere thanks to Amped Up Electrical!