Service person called ahead and showed up on time. Very pleasant, personable and knowledgeable…read more Will use them again.

PLEASE READ: North Country Power Generation turned out to be very unprofessional and a huge…read moredisappointment. They installed a generator a few years prior for a family member who lives only 3 miles from us. When my wife scheduled our initial consultation, they called an hour before the appointment and said they didn't want to come out. When they realized we were referred by a current customer, they decided to come out and rescheduled for a later time. We received a quote, put down a deposit, and scheduled for a date in November 2025 that they chose. My wife called their office twice to confirm and get details for the appointment. My wife also spoke with the office a week before our installation date and the employee said she didn't have all of the information, but stated she was sure that everything was fine and that we were on schedule. Her reaction struck my wife as strange so she explained that it was extremely difficult for us to take time off from work and that we did not want any surprises. The secretary assured my wife that everything was set and ready for our installation day. The next contact made by North Country Power Generation was at 7:30pm the night before the installation to cancel. When my wife questioned the employee as to why he was cancelling, he was very rude and said the inspector didn't get back to them in time. The next morning, my wife talked to the inspector's office and was told the paperwork for the permit had only been submitted two days prior and that payment was never received from North Country Power Generation to even get our inspection and permits. The woman at the inspector's office said there was no way that North Country Power Generation was planning to do the installation on our scheduled day. North Country Power Generation did schedule a power shut-off for our home; however, Consumers Energy was never notified the installation had been cancelled and arrived on our installation day to turn off our power. Fortunately, my wife was home to stop the shut-off. She tried multiple times that day to call North Country Power Generation's office to request our deposit be returned, but nobody answered. After calling the main office and two other phone numbers given to us, she eventually received a call back. We were told nobody was in the office because everyone went deer hunting. This employee had inadvertently told my wife the actual reason they cancelled our installation. They knew they had not submitted permits or paid the inspector when they confirmed our installation a week prior. Instead, they chose to wait until the night before to cancel and lied to us about why they did it. Additionally, they apparently rescheduled an installation date in December 2025 without our knowledge or permission and sent Consumers Energy out yet again to turn off our power. Luckily, due to inclement weather, my wife happened to be home from work that day to stop them. It took over a month to get our $500 deposit back. Again, there was miscommunication between the office staff and their bookkeeper. The miscommunication and lack of professionalism that we were shown by North Country Power Generation has prompted me to leave this review so someone else does not have a similar experience. Luckily, we found another company and explained our situation to them. This company had our Generac installed in less than two months without a problem. Now that we have a more professional company, we are grateful to have gone through this experience. With all of the issues we experienced with the cancellation, who knows what types of issues we would've experienced with their installation, maintenance, and servicing. If you are reading this review and are considering this company for a Generac purchase, my wife and I would strongly encourage you to reconsider.

During recent power outage over the holidays North Country Power took my call and responded with…read moretech on site to fix the issue right away! Outstanding friendly service! Would recommend to anyone

B&T Appliances had the used electric clothes dryer model that I needed at an excellent price…read more Swapped out the 240V power cord from 4 prong to 3 prong to match my house outlet. Helped me load up the dryer in my SUV. Would happily shop here again.

I would highly recommend these guys if you have any appliance issues or need recycling services…read more Not only were the prices great, but the gentleman working stayed open late to give us time to get there so he could help us. Not many businesses will do that these days!

I have purchased a Bernina Q20 longarm and a Bernina 735Pro from CS Sewing. Service is top notch,…read moreScott, Trevor and most especially Riley are all friendly, professional and go the extra mile to make sure your questions are answered. Amazing customer service.

I inherited my mom's sewing machine with absolutely no knowledge on how to use it. Trevor, has…read morehelped me multiple times with any questions that I have had, especially when the machine was not working correctly. He then recommended I do a "get to know your machine" with Riley. She spent well over an hour explaining all the things that I needed to know and was SO helpful. They never charged me for any of this! Keep in mind the machine was purchased years before, so it's not like they were doing it to make a sale. It is what I would call throwback service and I would highly recommend this place.

Had another company install my new ceiling fans on my outside porch and there was a wiring issue …read more Couldn't get them back in a timely manner so I call Morrison Electric they came right out figured out it was an outlet causing the issue . Fixed the problem . They are the only electric company I use now . They are honest reasonable and fast service . Billy White

We had a cooktop that needed to be installed with new wiring. It turned into a bigger job than…read moreexpected. Chad was great! He went above and beyond to make sure everything was perfect! I absolutely love my new stove so I am happy that it all worked out. Thank you, Chad!

Jim pace gaylord MI. Great service- very honet- very clean-…read morevery professional my. Ice maker and flter get used and abused so it has to work lol

We have used Randy several times. Our house is nearly 20 years old, so the appliances have needed…read moresome TLC. Randy does a great job. He's punctual, professional and friendly. Prices are reasonable and repairs are carried out quickly. I wouldn't hesitate to recommend him to anyone.

We've used Williams and Bay for a long time and they are great. Friendly on the phone, and the…read moreguys that come out are 100% professional. They show up within 10 minutes of when they estimate they will be there, leave no mess and answer any questions.

have been using this company for years but recently their service has declined. after pumping out…read moremy septic tank I found they did not fill in the hole they dug to get to my system. After repeated attempts to have them correct this issue - they never resolved this problem and stopped responding. I contacted BBB and they never responded to them either. Please consider using a different company - one who actually completes their work and is willing to resolve issues and cares about their customers.

Fabulous customer service. Fixed our mower before we took it out of the truck! No charge, highly…read morerecommend this place

GREAT Customer Follow Up. Bought a used Ariens Lawn Tractor from M and E. Upon getting the unit…read morehome, it wouldn't start. Returned the unit to Mike at M and E. Mike put over $400 repair into the unit totally backing up his sale of the unit. Had I bought the unit from a private party, I would have been out the repair dollars. It sure is nice to see someone in his type of business back his sales and service. I have had nothing but consistent quality service for any of the items I had them repair. THANKS for your GREAT SERVICE!!!!