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    Sears Home Services

    3.1 (11 reviews)
    Open Open 24 hours
    Updated 2 months ago

    Services - Sears Home Services

    Cooktop repair

    Range repair

    Appliance repair

    10 More Services

    Stove repair

    Dishwasher repair

    Dryer repair

    Freezer repair

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Oven repair

    Refrigerator repair

    Washer repair

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    6 months ago

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    Customer Service

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    3 months ago

    great scheduling with our repair when we needed it. The technician was on time and fast.

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    2 years ago

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    1 year ago

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    2 years ago

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    Ariel D.

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    2 years ago

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    Ryan M.

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    2 years ago

    Kevin explained our options to us very clearly. He was polite and professional. I appreciated his help.

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    Ariel D.

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    2 years ago

    Ice maker still not working right. Barely makes ice. Same problem I called for originally

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    Ryan M.

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    2 years ago

    Kevin was great! He was polite, professional and respectful. Thanks Kevin for great customer service and a great experience with Sears!

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    Ariel D.

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    5 years ago

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    10 years ago

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    ServiceOne Heating, Cooling, Plumbing, and Electrical

    ServiceOne Heating, Cooling, Plumbing, and Electrical

    (74 reviews)

    West Omaha

    I feel that their HVAC, plumbing and appliance technicians are professional, and are knowledgeable…read morein their individual fields of expertise. However, here's a summary of some of the issues I have with my most recent experience: - I'm now being told to schedule an annual A/C or furnace inspection (which I'm told I need to do to keep my warranty in place (I originally purchased my A/C and furnace from them)), that I need to do it a month or more in advance from when I want the inspection. So, if I want my annual A/C inspection to be performed in mid-April, I'm told I need to call them probably in late February to schedule a mid-April appointment. In the past, making an inspection appointment had to be done maybe 1-2 weeks in advance. This indicates to me that maybe they don't have enough service technicians? Don't now, just speculation on my part. - I had difficulty understanding what the associate was saying, I think, due to the headset she was using (she verified she was on a headset). I had to ask for her to repeat several times, which is frustrating. - Trying to verify current inspection pricing was not a pleasant experience. - I was told that they can still bump my appointment for someone else with an emergency, leaving me wondering if the appointment I made will be actually kept (or rescheduled by them). In the past, for other types of service appointments, they rescheduled me twice. - The best Service One can give you is an 8 hour window as to when a technician will be at your house (they used to give a 4 hour window). So someone working has to take the full day off (or have someone else there), so that they are available to be there when they give their 30-minute call that they are on their way. At best, I give these guys 2 stars.

    Scheduled and appointment. They no-showed and scheduled for wrong day. They made no effort to try…read moreand get me scheduled and told me now it would be a week to get there. I even have the warranty plans. Power was out in part of the house. I had to call someone else and they came right away. I then canceled all my warranty plans with them. Do not use this company

    Sears Home Services - homeappliancerepair - Updated May 2026

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