SOS Heating & Cooling installed a new furnace and air conditioner in our home in 2018. We just sold…read moreour house and the home inspection revealed a gas leak. I talked to their service department and was told there would be a $95 charge. Even though there is only a one year warranty on the installation. I argued that the gas leak should have been checked and discovered at the time of installation. A gas leak for 7 years? This was a disaster waiting to happen and they refuse to stand behind their work. Bob D.

Everyone loves this company until it comes to warranty work. They refuse to stand behind anything…read morethey do. Warranty has to be registered online and not with the postcard they send with the unit. Makes no sense. Just another story to get them off the hook. Shame on them.

I had Cade from Comfort Advisors Heating and Cooling come…read moreout today to service both my AC and furnace, and I couldn't be more impressed. From start to finish, the experience was seamless. Cade arrived on time dressed well, and Smelled good and immediately took the time to explain in detailed what would be done and answer ALL of my questions. It was clear they were very knowledgeable about both systems. They worked efficiently, ensuring that both my AC and furnace were fully checked and properly maintained. What stood out the most was professionalism and attention to detail. They made sure to clean up after the job, leaving no mess behind, and provided me with helpful tips to keep everything running smoothly until the next service. My home is already feeling more comfortable, and I have peace of mind knowing my systems are in top condition. I highly recommend Cade and Comfort Advisors Heating and Cooling for any HVAC needs. I WILL definitely be calling again for future maintenance!

Dishonest and Unethical Practices This company attempted to…read morescam my daughter her husband and 3 young children 2 of them under 5 years old and her home warranty provider. They falsely claimed her furnace had a crack and submitted photos of a completely different unit. Their estimate was more than $4,000 higher than the cost of a new furnace. When questioned by the warranty company, they stopped responding entirely. Another licensed HVAC company inspected the system and confirmed it only required an $80 repair -- not a full replacement. Extremely deceptive business practices. I would give zero stars if possible

After a week of things going wrong this was a sign things were looking up. Excellent and…read moreexpeditious service was received from Complete comfort tech DJ Rees and Michael. I've been using this company ever since I bought my home and they always provided top tier service.

DJ was our service technician today and he did a great job. He was on time, polite and explained…read moreeverything thoroughly.

I can't recommend them enough. Responsive, fair, professional, all the things you want in a service…read morecompany. Especially when you are dealing with such big ticket items like ACs and furnaces, I am so glad we found Solutions and I will always recommend them if anyone asks.

Quality work!! Top of the line customer service. Solutions A/C installed a new HVAC system, on time…read moreand cleaned up afterwards. Great job!!

I completely jumped ship searching for a new HVAC company to give me an estimate for a new system…read moreas mine is old!! After the open and honest discussion with my salesperson.. I had them come service my furnace. The tech literally took things apart.. cleaned & worked on it for 2 hrs.. it sounds great.. and runs better than it has for a long time! This was by far the best service I've ever had and they weren't in a rush to try and sell me a new system! So many $s saved!!

I had some questions about my HVAC system, and was so pleased that they took the time to answer my…read morequestions and leave me feeling confident with what they told me. Friendly, reliable and able to do the job right. Thanks So Much! Highly recommended!

Hang on kids, we're going for a ride…read more Install for new AC and furnace. Guys are super friendly, polite, and answer all of my questions. One guy shows me pictures of his dog - awesome. Later that night I notice water dripping from the humidifier down the side of my furnace. I call and the on-call guy walks me though how to stop it. The next day, a service guy comes out and tells me that the install guys forgot the condensation hose that connects the humidifier to the drain pipe. He connects a hose and tells me I'm good to go. He too shows me pictures of his dog - lovely. The next morning, the rug next to my furnace is wet - the drainage pipe is leaking. I call again and the same service guy comes out and tells me the install guys didn't glue the drainage pipe pieces together. He glues them together and I point out that it looks like it's still leaking. He tells me it's just water from when he took it apart and leaves. About half hour later I look, and sure enough there's a puddle. I call him and he says he'll turn around and come back. He does and tells me a thingamajig wasn't tightened at the bottom and NOW we're good. (Note: I had to leave work early twice for this.) A few days later the electrician and a guy doing something with the gas line come out. Again, super friendly and polite. A couple hours later I notice it's getting toasty in my house. Thermostat reads 77 and there's a yellow triangle symbol with an exclamation point, that when I click on it says, "Communication Error, " to not try and fix it myself, and to contact my dealer. So I call. Again. On-call guy walks me through a reset that doesn't work, so he comes out, only to find they didn't flip the power to my AC back on. He apologized and said their notes showed they checked everything was working before leaving, which clearly wasn't true. The final part of their installation service is called "commissioning". I have a text message stating my appointment is on Friday, May 16, between 3 and 3:30. I leave work early, arrive home at 3, and shortly after 3:30 call to get an ETA. I am told my appointment is for the following Monday at the same time. I look at my work schedule and confirm I can make it work between appointments IF he can be there right at 3. Commissioning guy is right on time, fully explained my new unit and thermostat, and made adjustments to optimize it to my home. He was very helpful and even fixed an issue I was having with my front door, which obviously, was completely unrelated to his visit. Overall, I'm satisfied.. A very annoying and inconvenient start, but they are prompt with fixing issues. I also like their service plan (free for the first year) and that it includes every 6 months maintenance and a furnace filter.

Okay, my old heat pump died I believe from an OPPD surge, of course it happened during the hottest…read moreweek we've been having. Corey came to the house and gave me a couple of options, based on plus or minus of my existing furnace and just replacing the heat pump, I opted for both to be replaced. Richard showed up on time, I showed him where everything is, handed him the keys and left to do family errands. I came back 5 hours later and the system was up and running, the house started cooling off right away from the 97 degree inside temp. Richard and his partner cleaned up everything explained the new system and I can't be happier. The Daykin system is so quiet that I think its off, when its not, I'll be looking forward to winter this year and not crossing my fingers. First class company and tech's, my dog is extremely happy and has claimed a register as his own.

Keats is the best. It is such a trustworthy, family owned business. We had our AC break down. He…read moretook time to stop by on an already very booked day to diagnose our problem. The faulty part was not available so then he located it for us. He stopped by after his busy day to fix it. What a blessing to not be without air on the long 4th of July weekend! Highly recommend Keats!

Keats Heating and Cooling is the BEST. Chris is very responsive and extremely knowledgeable with…read morefair pricing. I can't recommend him enough and won't trust anyone else with our equipment. 402-332-9961

Phil is reasonably price and reliable. Phil came replaced…read moreour air conditioner and heating syste. Thank you for such great service.

Phil was provided good service - everything worked out. I…read morewould call on his service again if needed.

On the hottest day of the summer so far, we woke up to no air conditioning in our home. My parents…read morehave used JW Smith & Company for years and always had great things to say about them. Today, I will join them in singing those praises. From Judy in the office to Matt who came out SAME DAY and got our AC running again, everyone was professional, on time, knowledgeable and kind. Our house is cool and we will continue to be customers of this great company going forward. Thank you for a great experience!!

From the owner: HVAC Experts Since 1964…read more J.W. Smith & Company is a mechanical contracting firm specializing in forced air heating and cooling products and a variety of services related to indoor air comfort. We are family owned and operated since 1964, a local business providing HVAC services throughout the Omaha metro and surrounding areas. We have the expertise to install, replace or repair a variety of units in your home, office or warehouse space. Whether you are a homeowner with minor repairs needed on your system or a large-scale commercial client that needs a full overhaul, we have the experience and skill set needed to get the job done right. We stand behind everything we do, which is a major reason why we have been a standby in the local community for over five decades.