We had been noticing a decline in our A/C output since July - it wasn't getting as cold as it…read moreshould have been in the house. It really came to a head last week when we couldn't get it below 81 inside at the peak heat of the day even though the outside temp didn't break 90. The system is less than 3 years old, so I was frustrated and I was hot. I did my own self-troubleshooting on my own and cleaned the coils outside (which had a lot of caked-on stuff) and researched a lot online of what it could be. After I tried everything I could, I reached out to Abraham Heating & A/C knowing that I needed professional help. I spoke with Josh on Saturday and he lead me through some additional troubleshooting steps, and I was really impressed that he tried to solve my problem over the phone without costing me any money. When it became clear that he needed to come out, he scheduled us for his first available time, Tuesday afternoon. Thankfully, we weren't in a heatwave at the time, so we could keep the windows open and stay cool enough until things could be repaired. Josh was able to quickly diagnose that there was a defective evaporator coil in the house and the "freon" had leaked out, which is why things didn't get cold. Because the unit was so new, he knew that we'd be covered by warranty, so he called Lennox on our behalf. While it was covered, Lennox didn't have any replacement parts available - we'd have to wait 4 months for the part to come in from China. (Nothing against China or Lennox - this is how the global supply chain works now and keeps prices low.) Four months would be a bummer because it is mid-August now and we won't need the cool air in December. Josh advocated for us with Lennox and they were able to come up with an alternative solution with a part that Lennox did have and just needed some fabrication and modification to work with our system. We would just have to pay the difference in labor time and for the "freon" that needed to be added to the system. Thoughtfully, he didn't presume that we'd automatically go with this solution, and I appreciate that. Of course, we were impressed by what he'd already done for us that it was a no-brainer to have him complete the service. By Thursday, Josh had the part in-had and got it modified for installation. Now we have a cool house just in time for the upcoming weekend that is expected to be pretty hot. We really appreciate the helpful and honest work that Josh does at Abraham. In this situation, it would have been easy for others to use deceptive practices, but Josh is better than that. It is clear he works with integrity as well as skill. I am very pleased with the work, results, and price. What could have been an expensive $2000 job, ended up being only $700 thanks to Josh's help. Hopefully, we don' have HVAC issues in the future, but as with homeownership, it's not if issues pop-up, it is when. I know that when I need HVAC help again, I'll be calling Josh at Abraham Heating & A/C.

A few years back, Abraham came to look at our 10yr old heat pump. Told me the unit (brand they…read moresell) was not under warranty, and was not worth repairing. He also clipped all the wires "to avoid further damage" and promptly gave me a quote for a new one. I said no thanks. Billed me $100 for his time, insisting I pay that day. Called a different local company for 2nd opinion. They told me the unit (which they do not sell) was in fact under warranty and asked me why all the wires had been cut. They laughed when I told them, and promptly repaired the wires Abraham had cut, repaired the leaky line, filled with freon and the unit was working just fine. This is the worst case of fraud I have ever encountered. Perhaps his hope is that his Jesus license plates will instill trust in his customers so that he can rip them off without question.

A1 United Heating and Air-Omaha NE They came out on time…read more They charged me $400 for a $100 dollar thermostat. Driver had to go back to shop to get a part they should have had on the truck that added an extra $100 to the service call time. I had a bill of over $700 for a thermostat change.. This place is. a a rip off. The technician even tried to Shield me from seeing the work he was doing. I do not recommend this company. Many other options in Omaha NE

So we were under parts warranty with the which is why we contacted them. We had our home built 2…read moreyears ago and one of the dampeners that they placed went bad. We told them this and they told us the part was covered but labor would be $160/hr. Ouch, but okay. After many hours the nice gentleman could not find them. We need to contact a friend of ours to assist him in located the dampener that they placed! It was in the wall behind what appeared to be a return vent. The man tried change different things and wasted more time until finally replacing the dampener. After costing over $460 (mind you the part was under warranty) and now the zoning doesn't work and the dampener makes a squealing noise!!! So I have a dampener that hopefully works but doesn't do its job and large bill and house venting system that was zoned and now doesn't work. Thanks for nothing. I would call them to try and have them remedy their issue but I don't have any trust in them.

R.J. Nelson did an amazing job installing our entire HVAC system in our home we built…read more They have experienced teams that understand their mission and work very efficiently. I was very impressed.

I have to say Thank you for all you do! my husband has had flips and you always come throug! i also…read morewant to add you took care of our daughte's place today putting in a new furnace as it went out after the bitter cold is in and won't be good for the weekend! very much appreciated in getting it done on a Friday ! koodoos to you and your company! much appreciate! Very processional and on time! Thank you again!

I've dealt with them a few times over the years and they are always prompt, professional,…read morecourteous, and often just a liiittle cheaper than the competition. Most of the times that I have called, they were out to my house within the hour. They have never recommended any parts or repairs that we didn't need, in fact they actually saved us several hundred dollars by doing a repair that another company told us had to be a replacement. They do a great job and we will be using them again.

Norms serviced my old air unit and I purchased a new HVAC unit from them. They were fast,…read moreprofessional and very reasonable. I will definitely call them again if needed and I would recommend them!

Will, Cody and Cael installed an air conditioning system in my home. Totally delighted with the…read moreefficiency and care they took to get the job done. Truly all were gentlemen and even tolerated my pesky puppy. Couldn't be happier. Also have to mention Kyle who did some follow-up work. He's a genuine pro! I would totally recommend this company for their craftsmanship, courtesy and professionalism.

Sustainable Heating and Air is the epitome of a small business you want to support. From top to…read morebottom, this team is top notch. Brandon, the owner, truly cares about the customer. He told me he values the relationship, not just the transaction, and he lived up to that in every interaction. Last year, my AC was on its last leg and still using Freon, which was not ideal. Brandon gave me the most affordable bid out of multiple quotes I received, but that was not even the best part. He noticed storm damage from a hailstorm that my insurance adjuster had missed. Thanks to his keen eye, I was able to resubmit photos and receive additional insurance funds. I am incredibly grateful for that. The installation team was equally fantastic. They were professional, respectful, and skilled. They even rolled out a red carpet to protect my floors and completed the job flawlessly. The new AC is whisper quiet and ice cold. This year, my furnace started showing signs of failure. During one of my biannual maintenance checks, which is included in their worry free plan, their tech Corey came out. Corey was an absolute delight. He was so knowledgeable and took the time to break down technical terms in a way that was easy to understand. I really appreciated learning more about my system as a homeowner. Once again, Brandon offered a fair and reasonable quote I could not pass up. I now have two brand new, warrantied systems and peace of mind, which is priceless. I truly wish I could shout from a mountaintop that Sustainable Heating and Air should be your first and only call for HVAC needs. This is a customer first business through and through. Brandon leads with heart, integrity, and excellence, and it shows in every member of his team. Thank you for everything. Now, if you will excuse me, I am going to chill in my ice cold, perfectly running house.

Oh my gosh, these guys are fabulous. Very attentive to every detail saved me money. The owner even…read morecame out and checked out my system. My house is just never been this cool it was a great experience. Please call them for any heating or air-conditioning.

Great work on installing a new furnace. Technicians layed drop cloths to the furnace and informed…read moreme of their progress. Gave instructions on how to use new thermostat and cleaned up all old furnace parts. Highly recommend D&K for top quality service.

DJ was our service technician today and he did a great job. He was on time, polite and explained…read moreeverything thoroughly.

After a week of things going wrong this was a sign things were looking up. Excellent and…read moreexpeditious service was received from Complete comfort tech DJ Rees and Michael. I've been using this company ever since I bought my home and they always provided top tier service.

Our HOA had used these folks in the past - they did ok. We contacted them to generate a bid to…read moreconvert our garage heating system from electric to gas and they couldn't even manage to return my call - unprofessional and definitely not going to use or recommend them ever. If negative feedback was an option, they'd definitely deserve it. Wow - stay away.

This firm installed my Heating and cooling equipment and has maintained it in peak working order.read more