After a week of things going wrong this was a sign things were looking up. Excellent and…read moreexpeditious service was received from Complete comfort tech DJ Rees and Michael. I've been using this company ever since I bought my home and they always provided top tier service.

DJ was our service technician today and he did a great job. He was on time, polite and explained…read moreeverything thoroughly.

I completely jumped ship searching for a new HVAC company to give me an estimate for a new system…read moreas mine is old!! After the open and honest discussion with my salesperson.. I had them come service my furnace. The tech literally took things apart.. cleaned & worked on it for 2 hrs.. it sounds great.. and runs better than it has for a long time! This was by far the best service I've ever had and they weren't in a rush to try and sell me a new system! So many $s saved!!

I had some questions about my HVAC system, and was so pleased that they took the time to answer my…read morequestions and leave me feeling confident with what they told me. Friendly, reliable and able to do the job right. Thanks So Much! Highly recommended!

We thought we might have a carbon monoxide issue with our furnace. I called several places and…read moreCustom Cooling was the only one that said they could come out right away and check it. They were here the same day and tested the furnace. It turned out to be okay but both of our carbon monoxide detectors were bad. The serviceman was very efficient, explained everything very well and was very friendly. I would highly recommend them for your HVAC needs.

We purchased a newly built townhouse in Lincoln in June, and we noticed in July that the air…read moreconditioner was barely cooling the house. Enter Custom Cooling & Heating, two kind and helpful gentlemen who were very experienced. They checked everything out and found our unit was low on freon, so they charged it up. It is now cooling the house easily, and we are thrilled. Then, when I called to pay the bill, the woman I spoke to was so kind and helpful. What a great group of people! You will not regret hiring this company for your cooling and heating needs!

Hang on kids, we're going for a ride…read more Install for new AC and furnace. Guys are super friendly, polite, and answer all of my questions. One guy shows me pictures of his dog - awesome. Later that night I notice water dripping from the humidifier down the side of my furnace. I call and the on-call guy walks me though how to stop it. The next day, a service guy comes out and tells me that the install guys forgot the condensation hose that connects the humidifier to the drain pipe. He connects a hose and tells me I'm good to go. He too shows me pictures of his dog - lovely. The next morning, the rug next to my furnace is wet - the drainage pipe is leaking. I call again and the same service guy comes out and tells me the install guys didn't glue the drainage pipe pieces together. He glues them together and I point out that it looks like it's still leaking. He tells me it's just water from when he took it apart and leaves. About half hour later I look, and sure enough there's a puddle. I call him and he says he'll turn around and come back. He does and tells me a thingamajig wasn't tightened at the bottom and NOW we're good. (Note: I had to leave work early twice for this.) A few days later the electrician and a guy doing something with the gas line come out. Again, super friendly and polite. A couple hours later I notice it's getting toasty in my house. Thermostat reads 77 and there's a yellow triangle symbol with an exclamation point, that when I click on it says, "Communication Error, " to not try and fix it myself, and to contact my dealer. So I call. Again. On-call guy walks me through a reset that doesn't work, so he comes out, only to find they didn't flip the power to my AC back on. He apologized and said their notes showed they checked everything was working before leaving, which clearly wasn't true. The final part of their installation service is called "commissioning". I have a text message stating my appointment is on Friday, May 16, between 3 and 3:30. I leave work early, arrive home at 3, and shortly after 3:30 call to get an ETA. I am told my appointment is for the following Monday at the same time. I look at my work schedule and confirm I can make it work between appointments IF he can be there right at 3. Commissioning guy is right on time, fully explained my new unit and thermostat, and made adjustments to optimize it to my home. He was very helpful and even fixed an issue I was having with my front door, which obviously, was completely unrelated to his visit. Overall, I'm satisfied.. A very annoying and inconvenient start, but they are prompt with fixing issues. I also like their service plan (free for the first year) and that it includes every 6 months maintenance and a furnace filter.

Okay, my old heat pump died I believe from an OPPD surge, of course it happened during the hottest…read moreweek we've been having. Corey came to the house and gave me a couple of options, based on plus or minus of my existing furnace and just replacing the heat pump, I opted for both to be replaced. Richard showed up on time, I showed him where everything is, handed him the keys and left to do family errands. I came back 5 hours later and the system was up and running, the house started cooling off right away from the 97 degree inside temp. Richard and his partner cleaned up everything explained the new system and I can't be happier. The Daykin system is so quiet that I think its off, when its not, I'll be looking forward to winter this year and not crossing my fingers. First class company and tech's, my dog is extremely happy and has claimed a register as his own.

We've used them for both air & heat. Highly recommend if u r in the Gretna area. Very professional…read more& quick!

this company does not do a good job on ductwork install. does not know general manual j. Manual d…read morerules

just had Randy here from Fred's! He did a wonderful job of cleaning and inspecting our furnace…read more Gave some pointers. Changed filters and humidifier pad. Was on time and tidied up after himself. They are a 10/10 Omaha business!!

Best company in Omaha hands down! They have fair prices and great technicians to keep your up air…read morerunning!

Called to schedule a furnace tune-up. They gave me an upcoming date & a time slot of 12pm to 4 pm…read more After receiving NUMEROUS text messages to confirm the appointment & even a text message again from them on the day of the service indicating they were coming that day in the noon to 4 pm time slot, I then received a call at nearly 4 pm saying they can't make the time slot because the service tech had a job taking longer than expected. They then asked if I wished to reschedule the appointment. Ok, after I had blocked out the appropriate day & time for me to be home that entire afternoon base upon ALL their texting to confirm, yes needless to say I was very disappointed. Why not call earlier OR, OR....have a backup plan to send someone else. If that's the kind of scheduling management they demonstrate, I wouldn't recommend Aksarben ARS as a professional company. Crappy service from the start.

I had to have my back flow replaced for my sprinkler system, Jeffrey did an excellent job . That…read morebeing said I think their pricing was high, although I have never used a plumber before so maybe not. I would use them again and recommend them.

Needed a water heater installed. The guys were courteous and Max communicated clearly with…read moreresponses to texts. The price for install and removal of the water heater was very fair, and gave information about improvements to existing plumbing that I asked about. I was very appreciative of their help.

From the owner: Elemental Heating and Cooling has been proudly serving the Omaha and metro area for 4 years…read more Smaller company means higher quality and craftsmanship with lower prices. We work for the common homeowner unlike some of the bigger named companies. Elemental heating and cooling, We provide comfort throughout the elements.

Was able to detect what was wrong with my HVAC system. Went above and beyond! Amazing service! Fair…read morepricing! Highly recommend!

From the owner: Licensed and bonded professionals servicing the Omaha, Papillion, metro and surrounding areas. We…read morespecialize in residential heating, air conditioning, ductwork, humidifiers, as well as light commercial service and installation. We also have a variety of air quality control products for home and business needs.