Contacted Perry at JPS HVAC after another HVAC company tried to sell us a bill of goods…read more He was honest, responsive and straight forward. No up selling or nonsense. In fact, no selling because the HVAC is still working so there was no need to replace it. Last week, our furnace quit working. Called Perry at 3pmEDT and he arrived at the house with his team at 530PMEDT. Was there for a couple of hours. Disproved most of the previous company's evaluation. Corrected the problem and saved us a ton of money. Need more honest, responsive and straight shooting guys like Perry. Highly recommend them.

Originally called another company and they told me I needed a whole new furnace and AC. I thought…read morethis was absurd, and I happened to come across JP's card somehow and called them for a 2nd opinion. Sure enough it was an easy, quick fix and was just $175. Soooo glad I called them and will definitely only be using them in the future. Very honest and extremely quick service. Thanks so much!

Their tech showed up on time and was so informative and helpful. Gave us great tips to help keep…read morethe system working. Would highly recommend him and Kim in the office.

I have been using Controlled Comfort to service my furnace and heat-pump for about 27 years now. I…read morerecently had to have an entire new system installed. I was told by the salesman, Travis, that I would get a $700 Rebate from OPPD and a $212 Rebate from the local Sheet Metals Union. It has now been approximately 2 and a half months of waiting for those Rebates. After calls a month ago and today, I was told that the system that Controlled Comfort installed does not qualify for the OPPD Rebate, even though the salesman, Travis, assured me I would get that $700 rebate as part of his sells pitch. I'm still supposed to receive the $212 rebate from the Sheet Metals Union folks who don't seem to be interested in timely Rebates. Overall, I have been satisfied with my service from Controlled Comfort. I was a little reluctant to believe the salesman, Travis, when he told me about the $700 Rebate, it seemed a bit like a con sells pitch. I would suggest you request a different salesperson. One other complaint I have is they added a charge of $800 dollars to the system to install a chimney vent. I believe Travis should have included that in the original sales pitch. We have been using the previous furnace without a chimney vent. $800 seemed excessive for that chimney vent for what they installed, and it did not take that long to do that installation - I understand the City Code might have required that now in an older house, but that was another expense that Travis should have included in the original sales.

R.J. Nelson did an amazing job installing our entire HVAC system in our home we built…read more They have experienced teams that understand their mission and work very efficiently. I was very impressed.

I have to say Thank you for all you do! my husband has had flips and you always come throug! i also…read morewant to add you took care of our daughte's place today putting in a new furnace as it went out after the bitter cold is in and won't be good for the weekend! very much appreciated in getting it done on a Friday ! koodoos to you and your company! much appreciate! Very processional and on time! Thank you again!

Our HOA had used these folks in the past - they did ok. We contacted them to generate a bid to…read moreconvert our garage heating system from electric to gas and they couldn't even manage to return my call - unprofessional and definitely not going to use or recommend them ever. If negative feedback was an option, they'd definitely deserve it. Wow - stay away.

This firm installed my Heating and cooling equipment and has maintained it in peak working order.read more

I've dealt with them a few times over the years and they are always prompt, professional,…read morecourteous, and often just a liiittle cheaper than the competition. Most of the times that I have called, they were out to my house within the hour. They have never recommended any parts or repairs that we didn't need, in fact they actually saved us several hundred dollars by doing a repair that another company told us had to be a replacement. They do a great job and we will be using them again.

I contacted Norm's after Black Hills Energy Service Guard Company informed me the life span of…read moretheir repair/replacement parts don't cover anything older than 8 years old. Terry was great to work with. Was able to change out AC unit within a day and cost was much less than my quotes from Service Guard repair company. Love being able to spend my money locally and on reputable companies. Highly recommend using Norm's for any of your HVAC issues/repairs!

We had been noticing a decline in our A/C output since July - it wasn't getting as cold as it…read moreshould have been in the house. It really came to a head last week when we couldn't get it below 81 inside at the peak heat of the day even though the outside temp didn't break 90. The system is less than 3 years old, so I was frustrated and I was hot. I did my own self-troubleshooting on my own and cleaned the coils outside (which had a lot of caked-on stuff) and researched a lot online of what it could be. After I tried everything I could, I reached out to Abraham Heating & A/C knowing that I needed professional help. I spoke with Josh on Saturday and he lead me through some additional troubleshooting steps, and I was really impressed that he tried to solve my problem over the phone without costing me any money. When it became clear that he needed to come out, he scheduled us for his first available time, Tuesday afternoon. Thankfully, we weren't in a heatwave at the time, so we could keep the windows open and stay cool enough until things could be repaired. Josh was able to quickly diagnose that there was a defective evaporator coil in the house and the "freon" had leaked out, which is why things didn't get cold. Because the unit was so new, he knew that we'd be covered by warranty, so he called Lennox on our behalf. While it was covered, Lennox didn't have any replacement parts available - we'd have to wait 4 months for the part to come in from China. (Nothing against China or Lennox - this is how the global supply chain works now and keeps prices low.) Four months would be a bummer because it is mid-August now and we won't need the cool air in December. Josh advocated for us with Lennox and they were able to come up with an alternative solution with a part that Lennox did have and just needed some fabrication and modification to work with our system. We would just have to pay the difference in labor time and for the "freon" that needed to be added to the system. Thoughtfully, he didn't presume that we'd automatically go with this solution, and I appreciate that. Of course, we were impressed by what he'd already done for us that it was a no-brainer to have him complete the service. By Thursday, Josh had the part in-had and got it modified for installation. Now we have a cool house just in time for the upcoming weekend that is expected to be pretty hot. We really appreciate the helpful and honest work that Josh does at Abraham. In this situation, it would have been easy for others to use deceptive practices, but Josh is better than that. It is clear he works with integrity as well as skill. I am very pleased with the work, results, and price. What could have been an expensive $2000 job, ended up being only $700 thanks to Josh's help. Hopefully, we don' have HVAC issues in the future, but as with homeownership, it's not if issues pop-up, it is when. I know that when I need HVAC help again, I'll be calling Josh at Abraham Heating & A/C.

A few years back, Abraham came to look at our 10yr old heat pump. Told me the unit (brand they…read moresell) was not under warranty, and was not worth repairing. He also clipped all the wires "to avoid further damage" and promptly gave me a quote for a new one. I said no thanks. Billed me $100 for his time, insisting I pay that day. Called a different local company for 2nd opinion. They told me the unit (which they do not sell) was in fact under warranty and asked me why all the wires had been cut. They laughed when I told them, and promptly repaired the wires Abraham had cut, repaired the leaky line, filled with freon and the unit was working just fine. This is the worst case of fraud I have ever encountered. Perhaps his hope is that his Jesus license plates will instill trust in his customers so that he can rip them off without question.

Our house wasn't cooling so we called Frazier. They had someone come out that same day. He was…read morevery knowledgeable and he explained exactly what he was doing, he gave helpful hints on keeping our AC unit clean however we ended up going with their yearly heat and AC maintenance program. That seemed the best way to go for us. I like the fact if something goes wrong we go to the Top of their List!

BEWWARE!!!! Under new management DONT GO OFF OF PAST PERFORMANCE. If I could give this company a…read morezero I would. They did a horrific job and demanded prompt full payment. When I mentioned that they promised to do repairs that they used they called their lawyer. Horrible unprofessional company. I recommend Appolo heating. Please stay away!

We started using Richard's business a couple of winters ago when our furnace unexpectedly went out…read more We got his info from a friend, and we were happy with his quick turnaround to get us taken care of. On that first visit, he was able to uncover that the new (but very old home) we'd just purchased actually had a 20 year old furnace, when we were told it was around 12-13 years old. He and his team installed a new one for us within a half a day, and have since returned to do additional maintenance on various pieces of our HVAC system, including an AC tune up, rerouting some vents for a minor kitchen remodel. They have consistently been easy to get ahold of, straightforward in pricing and workmanship and we easily recommend them to our friends and family!

We've done several furnaces with Peavy's for different homes. This is a small company, so they can…read moreget busy during a cold snap or heat spell. I've been very impressed with the quality of their work and their reasonable pricing.