What a great service Mr. Lichti provides! He's been to my house a couple of times and did a quick,…read moresimple, and inexpensive repair when he could have chosen a more complicated and expensive route. This is the kind of honesty and quality that I can highly recommend.

From the owner: We are a appliance repair business serving the Champaign-Urbana, IL area since 1964. We specialize…read morein appliance repair on almost every make and model. We have a large parts inventory to help with most brands and a good portion of the parts are on the truck. All work is performed by the owner Marv Lichti. We are also fully insured to provide you with piece of mind. Our products and services include: On-site services Residential service Call us today for all of your appliance service needs.

Showed up, no badge, shirt iidentify? Said he could fix, but needed cash up front....No credit…read morecard, no Debit card, just cash. Fixed but said I dont need an invoice or record....refrigerator, stopped a week late, no callback, no answer , no text. Be careful?

They damaged my property while installing my washer and dryer. While being very unprofessional and…read moreunorganized. Stay away.

I would never shop there again if I could give less than one I would I had a 10 year warranty on…read morea at six times in the first eight years and now it's gone bad again and they told me you're done we're not gonna help you shop at away from these jerks.

miserable service experience on a refrigerator. Technician quoted over $900 of GE parts to fix…read morewithout performing a single diagnostic test. When challenged, he stated he did not need to perform any , the information we gave him told him everything he needed to know. Charged $100 and disappeared. Pathetic excuse for a service call. I called the store to speak with a manager about my experience and was not allowed to speak with a manager even after I explained the issue in detail to her as she insisted I do. Really? Dick Van Dyke can kiss this 20 year customer goodbye. Costco beats them all day long on prices and ChatGPT and YouTube are a hell of a lot better at service. By the way, the new part I needed was $40 and took 10 minutes to install.

Not good is an understatement. I have used them several times in the past and been happy. This time…read moreit started with a visit on August 28 - a part was ordered, it was bad so the repair did not work. I get that, I was in the auto business for years and those things happen. The technician said a new part would be ordered. I let over a week go by and had heard nothing so called. The part had never been ordered. Then the wrong part was ordered. Then I was told the right part was in and the tech was coming out - I was given the date. The tech never showed up so I called - the part had never actually arrived. This has now happened at least two more times. No one will call me back - I get stuck with the answering service, even after their office manager told me to always ask for her - she won't speak to me or return my calls. They have over $1000 of my money for this repair and I have a freezer that has not worked in over two months. I waited again all day today for a call - it is now almost 5pm and no one has ever gotten in touch with me.

I try to always give positive reviews. The technician was terrible. Please don't waste your time…read more I was overcharged by industry standards and the technician was not able to fix the problem. I called Frazier's, he had the part on his truck and fixed it in 20 min. Frazier's entire bill (service call and part) was less than Mr. Appliance's service call where they did NOTHING and diagnosed incorrectly.

I needed repair on an old White Westinghouse Dryer. Prompt, courteous, clean, fast and reasonable…read moreThere was a bit of a wait for the service call, but well worth the wait. I imagine because they are so busy. Great job!

Ron saved the day. We can use the oven again!! Time to make some eggs rolls…read more We felt very comfortable working with him. He is super friendly and works fast. He's our new go-to repair man. Thanks, Ron!

Couldn't be happier with the service and work. Went the extra mile on noticing and fixing an issue…read morethat was not a part of my original problem and saved me a BIG! problem for the future. Excellent in all respects.

Ayers repairs have done excellent work for us - on three of our major appliances - washer,…read moredishwasher , and refrigerator. They are prompt and professional and courteous.

My sub zero two drawer refrigerator finally died. Kevin came and looked at it and ordered new…read moreparts and fixed it all the same week. It works perfectly now and I didn't have to pay to buy a new one. I couldn't be happier.

Mark & Matt have been handling all my appliance issues for a long time. I totally trust their work…read moreand advise.