We had an excellent experience with Window World of Joliet and highly recommend their services…read more From the very beginning, the Sales Manager Zach was outstanding. He was kind, professional, extremely knowledgeable, and took the time to explain every option we were interested in. He patiently answered all of our questions and was always reachable. We stayed in close contact throughout the entire process -- from the initial consultation, to accepting the offer, ordering, production, and all the way through installation. That level of communication made the whole experience stress-free and transparent. The windows themselves are excellent quality, solid, well-made, and energy-efficient, all offered at a very affordable price. We truly felt we received great value for the investment. The installation crew was absolutely fantastic. Over the course of 2.5 days, they installed 24 windows, one front door, and one garage entry door. The team arrived on time every day and worked with impressive efficiency and precision. They were incredibly organized, well-coordinated, and clearly experienced -- working in perfect sync from start to finish. The job was done quickly, reliably, and with great attention to detail. The final results look amazing and exceeded our expectations. A big thank you to Zach and the entire Window World of Joliet team. We are extremely happy with our new windows and doors and highly recommend their services to anyone looking for high-quality products at a fair price with excellent customer service.

Note: This is a copy and paste from my Google review…read more Thus far my experience with window world has been a mixed bag. While initially they were very communicative and proactive, once I submitted my 50% deposit, I feel like the company has almost ghosted me. No one ever called to inform me that my windows were in. I had to call after almost a month and a half to get a status update and lo and behold my windows happened to be in and I was able to schedule only after I called. Then, only a couple of days later I get a call from Paul while I'm in a work meeting that they need to reschedule. We have young, reactive dogs and need to make arrangements for them to be out of the house during installation so rescheduling for us isn't as simple as picking another day. I call back shortly after and left a voicemail of my own for Paul. Almost 4 hours went by without a response and considering there is a holiday weekend and only a couple of days until my scheduled appointment, I had to call back yet again. Over the last month, I have called the main line of Window World over 10 times and I've only spoken to a live person twice. Also, their text communication service wasn't working this week either, making this even more frustrating. Update: The poor communication continued right up to installation day. The day before my 8-10am appointment window I called at 3:30pm to make sure I would receive a phone call when the crew was on their way. This is important so that we could get our dogs over to a friend's house before arrival. I was assured I would get a call 15 minutes before the crew would arrive. I never received the promised call; the crew just showed up and rang the doorbell, leading to a chaotic situation my wife and I had to deal with that should have never happened. I cannot believe how many times I as the customer, have had to call this company to get anything accomplished. I'm beyond disappointed with how I've been treated as a customer since I paid my 50% deposit.

I was looking for a reputable window company to replace our old leaky windows and during my…read moreresearch ran across Ultimate View Windows. I have to tell you I could not have made a better choice. Tom came out and gave me an estimate and did not apply any pressure and gave me a very reasonable price along with financing options. Tom scheduled to have his guy come out and give me a final measuring and about 3-4 weeks later they came out and installed them. The install was done way beyond my expectations. The installers were very professional and cleaned the work area very well. Again I was very satified and would highly recommend them for anyone looking for a window company that they can trust.

Ultimate View Windows exceeded all my expectations! From the initial consultation to the final…read moreinstallation, their team was professional, knowledgeable, and incredibly detail-oriented. They took the time to answer all of my questions and made sure everything was done perfectly. The installation crew was punctual, respectful of my home, and cleaned up thoroughly after the job was completed. The quality of the windows is outstanding -- they look amazing and have already made a noticeable difference in energy efficiency and noise reduction. If you're looking for reliable service, top-quality products, and a team that truly cares about customer satisfaction, I highly recommend Ultimate View Windows. I couldn't be happier with the results!

I had to special order my new windows as everything in my condo is special order. Nick measured…read moreeverything and gave me an estimate. He explained how everything would work. Jake, who installed my new windows, was great! Took a regular workday to get them installed. I am so happy with my new windows, installation and service with Nick. Nick checked on us during installation and followed up the next day to see if i was satisfied. They genuinely care about their customers and I am happy with the process and outcome.

April 24, 2019..Just had Matt from Joliet Glass block window company come, and install my window…read more Excellent work Matt. He went above and beyond to make things perfect for me. Very polite young man also. Nick is one of the most honest sales person I have ever met. Such a nice guy. I will definitely recommend them to all my family & friends.

Great place. Simple process, quick repair, responsive business. Very pleasant experience. Highly…read morerecommend.

I needed a pane of glass. I called him and met him when he returned to the office. He cut the…read moreglass I needed and I was on my way in fifteen minutes. I'll be using him again.

We had been looking for awhile to have all of our windows replaced. We had 2 different companies…read morecome out and give us quote, but they didn't sit well with us. But when Promar Exteriors came out, that all changed. Rick was very nice, down to earth and didn't try to "make the sell" He gave us honest opinions and in the end a very fair price. Our great experience didn't end there, the installation was quick, my whole house done in a day. All around, we are very happy with our windows!!

From the owner: All of our staff is expertly trained and certified in the latest window products and technologies…read moreto give you the best possible solution for your home or business. Our team is passionate about matching our customers with the perfect solutions to help meet the appearance and efficiency results for their home or business. Whether you're looking for a quick solution, or, need more comprehensive window replacement work done, the professional experts at Plainfield Promar Window Replacement can help you match and install quality windows to your homes architecture, your vision, and your budget.

Great workmanship. Very professional and was able to replace the trim work as well which the other…read morecompanies weren't willing to do. Very reasonable pricing.

Our 30 year old, builders grade patio door was in dire need of replacement so we started doing…read moreresearch and receiving quotes from various vendors. Naperville Windows and Doors stuck out immediately to me with quick communication via email and phone, along with free in-person consultation. There were no gimmicks, no games, no pressure to purchase, and a full out the door price (no pun intended) with no additional fees that would come later. Other people I spoke with tried to put some pressure on me with timelines and costs, but I don't do business with places like that. Don and Sandy were great and easy to work with, timelines were exactly what they mentioned, and the day of install couldn't have gone more perfectly. Jereen came by and did an incredible job on the install, with beautiful trim finishing around the interior / exterior and sealing everything up beautifully. The work was also completed in about 5 hours which was very speedy and efficient. The pricing was right in our budget and extremely competitive with all other vendors we spoke with, but the level of customer service exceeded everyone else by far. We'll continue to do business with them for all of our door / window needs in the future, looking forward to working with them again! Best, Charlie

Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter

We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

These guys are amazing. Reliable. Fast. Friendly. Dependable. Knowledgeable. …read more I would recommend them to anyone. AZ

It was bit frustrating to work with this company. I would not recommend them if you're doing a…read moresmall job. I just needed to replace one window and their price range was in the middle from 4 different quotes so not expensive but not cheap either. The guy promised to do it in 2-3 weeks time but ended up over 5 weeks time. I had to keep texting them to get any info about when they would come. The actual guys who replaced it were wonderful people.

Provia entry door and storm door installation…read more We contacted Next Door and Window after doing a deep dive research on the web on an installer other than Feldco Windows and doors. I wanted someone that would install the Provia doors to perfection. I called Next Door and Window and was immediately in contact with a sales person. I gave them all my specs since we already knew what we wanted because we had recently cancelled an order with Feldco windows and doors. (After signing the contract, I cancelled them because of bad reviews from a family member). My communication with NDW was pleasant. A project manager was assigned to our project as well. We didn't have to sit with a salesperson because as I mentioned, we already knew what we wanted. We chose the Legacy steel door made by Provia and the storm door. The salesman was not pushy or overbearing but very informative about how to get the pricing down to a reasonable price within our budget. After several emails, we finalized on a price and was given a date within 2 weeks when the measurement team would come out to make final measurements. We were informed that our timing was perfect for us to get doors before the winter months would set in. Fast forward to October 26, 2023, The truck arrived with our new doors and the installation person (Zach) arrived 30 minutes later. The work started at 8:30 AM and finished at 1:30 PM. I must admit that I was a bit apprehensive about them sending out only one person to do the install. But after it was all done, I must admit it was done properly. l asked the installer why he didn't wear a mask while dealing with older buildings like ours (1952) , but he couldn't really answer why. I still think it's a lot of work for one person, even after the work has been done. The install went well with the exception of a slip of the tool that caused a dent in the door way facing upward towards the top. It's not real noticeable and was fixed with a touch of glue and touch up paint. Then the big pile of saw dust he left outside which we had to clean up. I'm not sure how that was missed. But again, I think it's too much work for one person. . The quality and finish of the doors are stunningly superb. Totally impressed overall. If not for the slip of the tool and the saw dust we had to remove I could give 5 stars. But instead I give 4 stars. no regrets. Total price, $7,766 after discounts.

Next replaced 3 of my doors about 15 years ago. 2 of them are now rotting They do not stand behind…read moretheir products. I've contacted multiple times and all they want to do is sell me new doors. They may be fine at installation, but they do not stand behind their warrant.